Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,220 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,220 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 25th October 2026

203

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a pleasure to order from patrol base,”

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Posted 1 year ago

“Overall. Happy with the product. Although, it did arrive a bit dusty and it wasn't the right colour”

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Posted 1 year ago

“I was meant to get my gun on Monday the 22 September but I still haven't got it”

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Posted 1 year ago

“Good company to deal with, usually, but had to contact multiple times to arrange returns. This could be because of technology being tempremental but still waiting for another return to be arranged.”

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Posted 1 year ago

“The SA F05 is fairly good as a starter gun, however I would have preferred the Instruction Manual to be in paper form as I am not very trch savvy - saying that You Tube had an instructional video which talked me through the process of activating the gun mosfet.”

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Posted 1 year ago

“First time I plugged it in, the positive wire came undone from the Tamiya connector. In a bit of a pinch and not got the time to return it, I just re-crimped it. Works fine now”

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Posted 1 year ago

“The stock is brilliant, however I rang in to ask if my order had been received after 2 weeks, admittedly I had two tone service, but the lady I spoke to was very rude and abrupt and made ringing the company and unpleasant experience, I'm in two mind weather to use them again”

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Posted 1 year ago

“No response at all after contacting them about missing item that was listed in the description of a Airsoft rifle I purchased”

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Posted 1 year ago

“Delivery was quick, alot of imformation is given in descriptions but when I messaged to enquire about some internals of my rifle not listed I got no reply. CS is essential to any business even if its a reply to say we don't know, Ignoring someone that has recently spent £6-700 isn't the best business choice as I may go elsewhere in the future.”

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Posted 1 year ago

“Good as always just slight issue with a magazine I got in the box with my kar98k”

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Posted 1 year ago

“Items arrived fairly quickly”

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Posted 1 year ago

“I don’t have my order yet 🤷‍♂️it’s broken”

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Posted 1 year ago

“It’s a great little gun, but needs a replacement barrel as the stock one is a funny 2 part thing. No reflection on patrol base of course”

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Posted 1 year ago

“I ordered my m4 and some bbs on the 31st of July, it’s the 21st of August and it still hasn’t arrived, phoned up the other day to ask about my order, they said they’d call me back after checking the warehouse and still haven’t called, they are a great company I won’t lie but I feel a bit betrayed by the (estimated delivery date) and the (promises as such the employee gave me over the phone)”

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Posted 1 year ago

“Your goods are good, your customer service is not professional 🤔”

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Posted 1 year ago

“Packaging was good aswell as delivery however one item was broken”

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Posted 1 year ago

“It's ok average buying experience”

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Posted 1 year ago

“There was no issue with the delivery as it arrived on time. However, there was an issue regarding the details mentioned on the website. On the website the battery connector for the Delta Armory DA-C04 CHARLIE was wrong. It said that it had a mini timiya connector and I ordered batteries according to that but when the order arrived the connector was a deans one. I had to send my batteries back and had no batteries to use due to this error.”

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Posted 1 year ago

“Patrol base is a spectacular supply point for airsofters! The stock and inventory is second to none, they have absolutely everything you could want as a serious airsofter. However I don’t do orders to them very often as their shipping costs are ridiculous! £25 to the Isle of Wight is a joke. Every other retailer quotes me no more than £10 for shipping. Even novritsch based out in Austria only quotes me £15 for shipping, so I find it hard to understand why patrol base can justify there shipping costs. I now only put orders in with patrol base if I really really need something, especially if I can’t find it anywhere else or if any of my community put a shared order in and divide the shipping fees between us.”

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Posted 1 year ago

“Good gun but stinks if spray paint and is a baby blue instead of what colour they show probs 7/10”

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Posted 1 year ago

Patrol Base is rated 4.6 based on 3,220 reviews