Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,173 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,173 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 30th September 2026

200

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have chosen to give 3 stars as my order wasnt even packed untill the delivery date and customer service wasnt prepared to do anything about it other than say its been sent out that day and thats all they could do (with abit of an attitude) as if i was in the wrong for calling up to find out what happend with my order after some back an forth with customer service i managed to get them to put me thru to a manager who made some phone calls an thankfully got my order upgraded to next day delivery for between 7am an 10am and refunded the delivery charge as a good will gesture and appoligized for the mess up wich is appriceated overall i will still put future orders.A big thank you to the GM for getting it all sorted in a timely manner (ie a 15min phone call) we had a gret day once we got there an the mags i ordered work great . i know we got off to a rocky start with the order but this proof that most things can be sorted with a 15min converstation not screaming down the phone agian big thankyou to the GM for sorting it all out and thank you for the voucher i will use with my next order”

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Posted 5 months ago

“Delivered in a few days from purchase ⭐️⭐️⭐️⭐️⭐️”

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Posted 5 months ago

“My Luger Is a good quality replica.”

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Posted 5 months ago

“I have not recieved my order yet. Poor delivery time.”

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Posted 5 months ago

“Another excellent item at a great price, delivered quickly and well packaged, couldn't ask for more.”

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Posted 5 months ago

“Very simple ordering system and quick turnaround”

Patrol Base 5 star review on 31st March 2026

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Posted 5 months ago

“Good quality always seems to sort me out if i get any issues”

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Posted 5 months ago

“I've had no previous issues with ordering from Patrol Base; however, on this occasion, the wrong item was sent. I'm currently going through the returns process but although I received DPD notifications to guide me through returning the item, there has been absolutely no communication from Patrol Base themselves. No apology for the inconvenience, no offer to refund the express delivery I paid for, no indication as to if/when I will receive a replacement.”

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Posted 5 months ago

“Well I still haven't received my parcel yet and it's been over a month so all I can give is a low review”

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Posted 5 months ago

“Had a little issue with the gun but went in they sorted it while I was waiting very polite people helped with all enquiry’s”

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Posted 5 months ago

“Fast delivery will order again, service was quick and easy”

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Posted 5 months ago

“Excellent item well packaged and delivered ahead of schedule happy returning customer!”

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Posted 5 months ago

“Delivery is prompt, staff are helpful and i always find just what I'm after”

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Posted 5 months ago

“Excellent”

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Posted 5 months ago

“Verry fast delivery. Good service quality.”

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Posted 6 months ago

“Love patrol base, their guns are incredible quality.”

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Posted 6 months ago

“Great service! I occasionally build props for photographic and independent film use. I had to verify my use for purchasing FIFs and this process was straight forward and painless. Dispatch was and always is fast and items well packaged. Thank you so much. Doug”

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Posted 6 months ago

“Always deliver my packages on time and are very helpful when needing any upgrade advice”

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Posted 6 months ago

“Very good battery working very well”

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Posted 6 months ago

“Patrol base has been excellent with my purchases. Website is superb and the write-ups, make me feel confident in my purchase.”

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Posted 6 months ago

Patrol Base is rated 4.6 based on 3,173 reviews