Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,174 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,174 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 30th September 2026

200

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Patrol base are first class when it comes to reliability in ordering your’ Airsoft gear. They provide a great service all round, I’d have given 5 stars but there are several Airsoft companies out there who are quite a bit cheaper for buying your kit”

Helpful Report

Posted 11 months ago

“Delivered an entirely different gun to the one l ordered ( see photos below). Customer service is literally not worth a carrot. After finally getting through to explain their mistake l was told to email them with proof of such but given no address to do so. Then told to print a return label at the post office and return gun. No acceptance of the mistake and no way to show such when sending a random parcel back to them. I have decided that it is easier to just keep the gun that I DID NOT order rather than messing around. Very poor service on all counts.”

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Posted 11 months ago

“As always, I get very good service from Patrol Base, easy to order on their website at good prices and with prompt delivery. ould strongly reccomend them for all airsof purchases.”

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Posted 11 months ago

“Very good service, was very quick in getting my order out. The item match what the discretion says. Very happy and will be using again”

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Posted 11 months ago

“Product easily broken by intended use, sent back for repair, repair arrived broken, refund refused, replacement refused, further repair refused”

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Posted 11 months ago

“I found Patrol base easy to navigate the customer service was quick to respond to any questions I had and were very good at explaining everything for me as a novice great company”

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Posted 11 months ago

“Always on the ball (6mm) I have ordered from these guys a few times over the years and any issues have been sorted with no problem ordering aging this morning”

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Posted 11 months ago

“Great service and good web page”

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Posted 11 months ago

“Very happy with purchase.”

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Posted 11 months ago

“Awesome shop with very fair pricing.”

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Posted 11 months ago

“Good service never an issue”

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Posted 11 months ago

“Lovely, came as described and arrived very early. Gun shoots lovely, hoping to use it in a match some time soon!”

Patrol Base 5 star review on 22nd October 2025

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Posted 11 months ago

“Great place i always order new things from here my airsoft pistol came well packaged and soon to be upgraded soon enough”

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Posted 11 months ago

“Excellent product. Easy to set up for pellet and bb. Backed by excellent price and speedy postal service.”

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Posted 11 months ago

“Love patrol base and there service is top notch 👌.”

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Posted 11 months ago

“Have a good selection and dispatch quickly”

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Posted 11 months ago

“Brilliant. Quick delivery. No problems here at all.”

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Posted 11 months ago

“Huge range of airsoft products and accessories, reasonably priced too”

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Posted 11 months ago

“There’s no power my Airsoft team to be are British like me and think it’s been drained of power so they showing off disabling my rifle they know they be loosing many games we Grew up with Military families and played Airsoft before it was a big thing I need new electronics thank you please Sgt….. H***.”

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Posted 11 months ago

“All the stuff I have ordered has worked well but would be nice if items like gloves had a description about if they could go in teh washing machine or how to wash them”

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Posted 11 months ago

Patrol Base is rated 4.6 based on 3,174 reviews