Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,147 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,147 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 14th September 2026

199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used PB a few times. Good service, good delivery times. Definitely good products. Competitively priced. Hard not to find anything wrong about patrol base.”

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Posted 1 month ago

“I brought a gun used it for the first time and would only shoot one bb then wouldn't shoot any more have emailed twice about it but had no reply”

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Posted 1 month ago

“Fast delivery,well packed. Verry good customer service! Professionals!”

Patrol Base 5 star review on 3rd August 2026

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Posted 1 month ago

“Will buy again from this company, fairly easy ordering had a bit of trouble getting some other bits, but got there in the end”

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Posted 1 month ago

“Very good”

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Posted 1 month ago

“A great company that goes beyond the call of duty to ensure customer satisfaction.”

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Posted 1 month ago

“Brilliant to deal with👍”

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Posted 1 month ago

“Thank you”

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Posted 1 month ago

“Really good company, fast delivery and have a really good variety of products”

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Posted 1 month ago

“Always delivers the goods : ) Arrives on time and well packed”

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Posted 1 month ago

“Great range of airsoft guns but not so great for matching accessories (like mags) and parts, and the returns process is extremely questionable. I’ve returned items and simply never got my money back until I phones up… only to be told the box was under a pile of other boxes. I even had one occasion when I was sent a CO2 gun after ordering a GBB. I tend to buy my mags elsewhere first, and then get the matching gun from Patrolbase.”

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Posted 1 month ago

“Great range of products at good prices. Had to return faulty item and it was a hassle free process. The staff are courteous and very helpful. Can't fault them. Very happy with purchase and after sales.”

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Posted 1 month ago

“Great scope works well”

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Posted 1 month ago

“made an order online, there was a slight issue but these guys sorted it out quickly, also made a trip to there physical store and it was absolutely amazing.”

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Posted 1 month ago

“Excellent service as usual.”

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Posted 1 month ago

“Two times having replicas they totally fine. But my fds two of them got some issues. One of them received a replica can not shoot, another one receive a battery doesn’t work. So make the reputation getting worse. Personally I ordered a plate carrier and some bbs, they on hold in Dpd centre because of pack size issue, it took me three weeks to get the item, disappointed to the logistics arrangement and need you to actively contact them to get updates and move to next steps.”

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Posted 1 month ago

“Excellent service. Everything arrived promptly so no complaints!”

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Posted 1 month ago

“Items arrived quickly and in good condition.”

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Posted 1 month ago

“To summarise, PB is a fantastic place to shop, to explore, and to learn. From in-depth YouTube vids to detailed website discription is one of the best places to shop for any airsoft equipment.”

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Posted 1 month ago

“Items came really quickly 5* service”

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Posted 1 month ago

Patrol Base is rated 4.6 based on 3,147 reviews