Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,159 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,159 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 29th August 2026

198

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website is easy to navigate and gives accurate stock and clear and transparent delivery cost. Quick delivery. Always informed at each step by email e.g. acknowledgement of order, despatch etc that can be tracked as well. Well packaged.I would have no hesitation to order from them again! Thanks!”

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Posted 1 month ago

“Fast delivery, accurate guns, good to handle good to use very good service would recommend patrol base to everybody who is looking to buy any Airsoft items.”

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Posted 1 month ago

“Just perfect quick delivery well packaged”

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Posted 1 month ago

“Used patrol base quite a few times now and always have a excellent experience, items turn up on time or earlier than day given for delivery would highly recommend this company to purchase from”

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Posted 1 month ago

“Hi there, um well all I need is this word ----- "EXELENT" I've 5 pistols now , i tried a rifle bur with my arthritis i realized I couldn't load it without hurting my fingers, i asked to return it very easy and quick refund !! They offer advice from all departments which is ace as if your a beginner this is really helpful ! I love my pistols and advice from the um chat board got me a license as im disabled I could do the "skirmish" bit ! But I now have a license at £40 a year meaning I can have the all black and they keep your registration so not have to enter details every time ! That's handy ! Look these guys/girls are ace ! All the best to you all !”

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Posted 1 month ago

“Great value items in the summer sale! Fast delivery and helpful staff on the phone to help with queries. Thanks!”

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Posted 1 month ago

“Over the years I have bought many items from Patrol Base, from parts to the big guns. Often went on to the site for somthing simple and ended up buying more guns. They are dangerous lol a bit like Lidl, you go in to buy bake beans and bread and come out with a Padle board and Range scope (actually did get a range scope in Lidl Mad) Patrol base for me are the best. Great service and when I have called fantastic staff. Well done, just wish you would expand and open a London walk in store, but hey looks like me and my team (Double Tap East Mercenaries) will be heading up north soon. Every gun in the photos I've posted came from Patrol Base. From impulse buys to planed.”

Patrol Base 5 star review on 9th August 2026

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Posted 1 month ago

“Only problem IV had is the last time iv used patrol base is the nuts and bolts on my gun were second hand and I no this because they were well used all rugged and out of shape”

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Posted 1 month ago

“Yes all above real helpful staff great service.”

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Posted 1 month ago

“The staff are really helpful if you need assistance, my order was shipped very quickly and arrived well packaged. They have a great selection of everything you need to start off or for the seasoned player. 100% recommend.”

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Posted 1 month ago

“I would say this is one of the premier airsoft shops in U.K.,the prices are competitive with other shops.and they have quite a good selection in.......but the customer service is fantastic really if your looking for something and the sales person don't know they will pass you on to someone who will..and there order/warehouse staff are really friendly,and do there best to help you overall great shop,great staff,nice prices.....”

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Posted 1 month ago

“Polite , friendly, goog advice, best prices and just good people not just company.”

Patrol Base 5 star review on 6th August 2026

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Posted 1 month ago

“I have used PB a few times. Good service, good delivery times. Definitely good products. Competitively priced. Hard not to find anything wrong about patrol base.”

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Posted 1 month ago

“I brought a gun used it for the first time and would only shoot one bb then wouldn't shoot any more have emailed twice about it but had no reply”

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Posted 1 month ago

“Fast delivery,well packed. Verry good customer service! Professionals!”

Patrol Base 5 star review on 3rd August 2026

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Posted 1 month ago

“Will buy again from this company, fairly easy ordering had a bit of trouble getting some other bits, but got there in the end”

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Posted 1 month ago

“Very good”

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Posted 1 month ago

“A great company that goes beyond the call of duty to ensure customer satisfaction.”

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Posted 1 month ago

“Brilliant to deal with👍”

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Posted 1 month ago

“Thank you”

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Posted 1 month ago

Patrol Base is rated 4.6 based on 3,159 reviews