Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,153 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 14th September 2026

199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over the years I have bought many items from Patrol Base, from parts to the big guns. Often went on to the site for somthing simple and ended up buying more guns. They are dangerous lol a bit like Lidl, you go in to buy bake beans and bread and come out with a Padle board and Range scope (actually did get a range scope in Lidl Mad) Patrol base for me are the best. Great service and when I have called fantastic staff. Well done, just wish you would expand and open a London walk in store, but hey looks like me and my team (Double Tap East Mercenaries) will be heading up north soon. Every gun in the photos I've posted came from Patrol Base. From impulse buys to planed.”

Patrol Base 5 star review on 9th August 2026

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Posted 1 month ago

“Only problem IV had is the last time iv used patrol base is the nuts and bolts on my gun were second hand and I no this because they were well used all rugged and out of shape”

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Posted 1 month ago

“Yes all above real helpful staff great service.”

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Posted 1 month ago

“The staff are really helpful if you need assistance, my order was shipped very quickly and arrived well packaged. They have a great selection of everything you need to start off or for the seasoned player. 100% recommend.”

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Posted 1 month ago

“I would say this is one of the premier airsoft shops in U.K.,the prices are competitive with other shops.and they have quite a good selection in.......but the customer service is fantastic really if your looking for something and the sales person don't know they will pass you on to someone who will..and there order/warehouse staff are really friendly,and do there best to help you overall great shop,great staff,nice prices.....”

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Posted 1 month ago

“Polite , friendly, goog advice, best prices and just good people not just company.”

Patrol Base 5 star review on 6th August 2026

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Posted 1 month ago

“I have used PB a few times. Good service, good delivery times. Definitely good products. Competitively priced. Hard not to find anything wrong about patrol base.”

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Posted 1 month ago

“I brought a gun used it for the first time and would only shoot one bb then wouldn't shoot any more have emailed twice about it but had no reply”

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Posted 1 month ago

“Fast delivery,well packed. Verry good customer service! Professionals!”

Patrol Base 5 star review on 3rd August 2026

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Posted 1 month ago

“Will buy again from this company, fairly easy ordering had a bit of trouble getting some other bits, but got there in the end”

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Posted 1 month ago

“Very good”

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Posted 1 month ago

“A great company that goes beyond the call of duty to ensure customer satisfaction.”

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Posted 1 month ago

“Brilliant to deal with👍”

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Posted 1 month ago

“Thank you”

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Posted 1 month ago

“Really good company, fast delivery and have a really good variety of products”

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Posted 1 month ago

“Always delivers the goods : ) Arrives on time and well packed”

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Posted 1 month ago

“Great range of airsoft guns but not so great for matching accessories (like mags) and parts, and the returns process is extremely questionable. I’ve returned items and simply never got my money back until I phones up… only to be told the box was under a pile of other boxes. I even had one occasion when I was sent a CO2 gun after ordering a GBB. I tend to buy my mags elsewhere first, and then get the matching gun from Patrolbase.”

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Posted 1 month ago

“Great range of products at good prices. Had to return faulty item and it was a hassle free process. The staff are courteous and very helpful. Can't fault them. Very happy with purchase and after sales.”

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Posted 1 month ago

“Great scope works well”

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Posted 1 month ago

“made an order online, there was a slight issue but these guys sorted it out quickly, also made a trip to there physical store and it was absolutely amazing.”

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Posted 1 month ago

Patrol Base is rated 4.6 based on 3,153 reviews