Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,203 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,203 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 11th October 2026

200

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great options on equipment and discriptions of every item. Well priced and good delivery”

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Posted 1 month ago

“I purchased a G3 from you and had an issue with it, very easy return to you and prompt comms, received a new replacement within two weeks, great service!”

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Posted 1 month ago

“I purchased a £320 Airsoft and waited 4+ days with no dispatch.. when I rang up to see where it was the order had Never been sent to the package crew, and now the item was out Of Stock!! So not only did I pay 320, they sold my item to someone else. Luckily.. I replaced the item with something else from the Catalogue. But it wasn't as good.”

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“Excellent servise from sending order to receiving the item, no issues at all.”

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Posted 1 month ago

“Arrived in good time and was well wrapped and packaged with enough brown paper which could have kept a fish and chip shop wrapping fish suppers for a week--Cant complain regarding service”

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Posted 1 month ago

“Great service and super helpful. I snagged a Cybergun Desert Eagle, and seriously, the kick on this thing is wild! Plus, it's so well-balanced. Definitely recommend Patrol Base.”

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Posted 1 month ago

“Delivery was on time and items well packaged. Exactly what you need”

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Posted 1 month ago

“Still waiting to hear back about an item missing from the order”

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Posted 1 month ago

“Items dispatched & arrived very quickly with a good courier”

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Posted 1 month ago

“Well packaged”

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Posted 1 month ago

“Excellent service got my gun before the the date that I was given to me very happy with the gun A1 thanks”

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Posted 1 month ago

“Quality item, speedy delivery.”

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Posted 1 month ago

“This was the second time I ordered from Patrol Base and both times the delivery date they gave me changed on the day it was supposed to be delivered even though I phoned them the day before and was assured it would be delivered, causing me to lose days off work. When I emailed to complain I was fobbed off with a £3 postage refund and told to email another person who hasn’t had the decency to reply. I would not recommend this company to anyone and think their customer service is appalling.”

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Posted 1 month ago

“very easy to deal with and competitive prices I haven't had to use aftershaves service yet so I can't coment I first saw them on YouTube and the content was very helpful I want a EAG pistol when I can afford it and will probably use them again.”

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Posted 1 month ago

“Overall Patrol Base gave a good service, but DPD the chosen courier for Patrol Base let them down . 2 orders back to back failed to deliver . Patrol base was understanding with both orders ,they was late. I will buy from patrol Base again and recommend anyone to check the site. Prices are really good and the range of equipment and guns is good . I would have given 5 stars but courier let them down .”

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Posted 1 month ago

“Just bought another lipo battery from you, it has a different plug connection to my rifle, not like the previous battery which is OK. Been trying to contact you by phone to see what options there are but unable to contact anyone your side.”

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Posted 1 month ago

“WRONG HEX KEY DELIVERED”

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Posted 1 month ago

“I had an AK105 that was a couple of months out of warranty. Not only did the guys fix my AK but also posted it back to me free of charge. Great customer service and going the extra mile.”

Patrol Base 5 star review on 20th August 2026

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Posted 1 month ago

“Yeah Delivery was delivered only think it was 4 to 5 day's after ordering alot quicker tgan i thought would definately buy from Patrol Base again. 5 star's.”

Patrol Base 5 star review on 19th August 2026

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Posted 1 month ago

Patrol Base is rated 4.6 based on 3,203 reviews