Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.61

4.6 Rating 3,088 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,088 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 20th August 2026

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like this company they do what it says on the tin, will be using them again, only problem I had was delivery UPS, just left a note, didn't knock and dumped it off at garage but otherwise would recommend this company 😊”

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Posted 1 month ago

“Easy to navigate site, fair prices, great customer service.”

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Posted 1 month ago

“Easy to use site and fast turnaround. No problem at all.”

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Posted 1 month ago

“Pellet getting jammed sometimes well actually jammed so have to clear it with small metal rod but other than that all good”

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Posted 1 month ago

“1st class choice and service, my go to for Airsoft supplies.”

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Posted 1 month ago

“I have always given PB five ⭐️, my last few purchases not so good. No confirmation email after purchase. One item defective and returned. I had to chase three times to get a refund which took about a month. This is way below their usual faultless service.”

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Posted 1 month ago

“Very good product for Airsoft and affordable for what you get.”

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Posted 1 month ago

“A truly amazing company for speed of sending products out in all honesty I think they are the best or at least one of the best Airsoft companies out there thank you”

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Posted 1 month ago

“The products in the store are excellent but the system is very "clunky" and many of your offers are hidden or at best very difficult to find. The addition of purchases made where they can meet up before shipping are still packaged separately increasing shipping costs to the buyer and reduces the sales offering to add possible other products and link them to the original sale with eg a countdown clock until midnight the same day or 0800 the next morning. Iv been requesting a company account to be set up but nobody will engage with me so far. Once you learn to work with the system it is ok but you are losing sales I am sure. I do think you have a great offer and the technical guys have been a great help.”

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Posted 1 month ago

“Great and varied product range. Competitive prices. Fast dispatch.”

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Posted 1 month ago

“Order arrived on time”

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Posted 1 month ago

“Fast delivery, items work great and not overpriced”

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Posted 1 month ago

“Paid for express delivery which was late, Patrol Base ignored my request for a refund for the delivery.”

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Posted 1 month ago

“cannot fault the service. so many things to see , and I need most of them , just didnt realise it untill I went on the web site !!! I"be back !!!”

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Posted 1 month ago

“Very, Very Disappointing Experience I placed my order on the 13/05/26 and I’m still waiting for the complete order to arrive. This has been an incredibly frustrating experience. To make matters worse, every time I’ve contacted customer service, the staff been unhelpful and provided little to no useful information or resolution. I expected much better communication and customer care. It’s unacceptable to have to wait this long for an order without clear updates or a proper solution. Based on my experience there is no charge on m Gods green earth that I would recommend this company. Save yourself the stress. I wish did.”

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Posted 1 month ago

“Good customer service and good at 2 toning service most of the time arives early do before estimated day”

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Posted 1 month ago

“Realy happy with my products and great service”

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Posted 1 month ago

“Top notch selection of gear and service as always.”

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Posted 1 month ago

“I found the entire experience great and the starter set of a rifle, 3 magazines and a loader with all the bells and whistles to start was great, greatly improved accuracy too, I got the tan and black to add some colour but it was the best starter purchase in my opinion.”

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Posted 1 month ago

“The ordering was so easy and website simple to navigate. We found everything we needed. We also had the item safety painted in orange and although we expected it to be longer, we were happily surprised when the courier email came to our email to tell us it was shipped. Everything was well packed, undamaged and ready to use out of the box. THANK YOU”

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Posted 1 month ago

Patrol Base is rated 4.6 based on 3,088 reviews