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Patrol Base Reviews

4.6 Rating 3,078 Reviews
90 %
of reviewers recommend Patrol Base
Company Reviews Product Reviews
3,432
 Metrics Info
4.6
Based on 3,078 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Patrol Base Reviews
Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Gabriel A
Verified Buyer
“Sent out 2 rusty rifs, second got obliterated by DX as well. Avoid buying from patrol base - terrible customer service”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 3 weeks ago
Leo W
Verified Buyer
“Patrol Base is an amazing service that hasn’t let me down yet. The Express Delivery is well worth it so you can get your equipment quickly. The actual quality of the equipment is great, with everything checked and sent is perfect condition. Finally, the amount of sales and discounts available mean that there is always something that catches your eye!”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 3 weeks ago
John S
Verified Buyer
“Order process was very easy, communication was good and the item was delivered on time with no issues”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 3 weeks ago
Derek R
Verified Buyer
“Staff were very helpful to get me the correct product my requirements”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 3 weeks ago
Fraser F
Verified Buyer
“Every purchase has been exactly as advertised with updates at every stage and any issues I have had were fixed in a fast time frame”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 3 weeks ago
Paul H
Verified Buyer
“Patrol base do struggle with customer service - they take forever to answer their telephone and do not generally answer emails. On a more positive note - when things go wrong they do not hesitate to act and solve the problem quickly Price wise they are very competitive and carry some products exclusively - Delta Army Freya is a great example. I would recommend them, they need to work on customer service but generally are a good choice.”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 3 weeks ago
Chris B
Verified Buyer
“All good order received but following reviews on YouTube and as a newbie I thought I would have had the M90 spring as my own downgrade but it was installed already and no M110 spring! So got M120 off eBay so that’s sorted I am using it for target/Distance in garden as I know in game play the FPS could possibly too high so all good would recommend 👍🏻”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 3 weeks ago
Gary H
Verified Buyer
“Fast delivery and good price”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 3 weeks ago
Alex E
Verified Buyer
“Good customer service, good prices. Disappointing that they sell certain brands of cheap poor quality bbs however and also have had issues with some products.”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 3 weeks ago
David B
Verified Buyer
“You do a vèŕy good ßèrvìcè thankÿoʻu”
Helpful Report
Posted 3 weeks ago
Andrew M
Verified Buyer
“All as advertised… super new M4AR15… Very happy…”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 3 weeks ago
LUIS C
Verified Buyer
“Fast delivery.”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 3 weeks ago
David K
Verified Buyer
“I would like to thank you for your help with the equipment I perched. I arrive on time and the quality was spot on. I had an issue with one of the clips for a glock, it had gas escaping from the clip. I spoke to one of your staff, and they walked me through the issue. In the end I was somthing I was doing wrong. The staff I spoke to were professional and polite.”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 3 weeks ago
Leigh N
Verified Buyer
“There ok customer service quite poor”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 3 weeks ago
Ariyan K
Verified Buyer
“Everything was great!”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 3 weeks ago
Benjamin D
Verified Buyer
“Not sure what to say. Items arrived as ordered in a reasonable time frame.”
Helpful Report
Posted 3 weeks ago
BRIAN O
Verified Buyer
“fantastic amount of stock, very good info, and great service.”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 3 weeks ago
Pennie G
Verified Buyer
“I've been airsofting for around four years now. The majority of my kit comes from Patrol Base. They have an amazing selection of stock and I love browsing. Service has always been excellent, I've always been more than happy with my purchase. When I have phoned with an enquiry, the staff are courteous and respectful and have always resolved any issues. Big shout out to Natalie, Joe and Josh for all their help and advice,big shout out to the rest of the Patrol Base team, including Stue, keep those pbtv videos coming. Looking forward to seeing you at NAF”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 3 weeks ago
Anonymous
Verified Buyer
“If you have time to spam me with emails regarding feedback you should have the decency to A. Do a good job B. Respond to the email I sent regarding the poor service I received when I called in, Don't charge extra for next day shipping if you are incapable of providing the service to the timescales you outine on your website, There is a reason I avoid using your store where possible and will continue to do so.”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 3 weeks ago
MARK S
Verified Buyer
“A bit shakey out of the box compared to the specna arms flex. Doesnt seem to lock back for access to the hop up like the flex does. Bolts rusted after one use outdoors. A little disapointed in the performance out of the box. Though i am sure i can fix it.”
Helpful Report
Posted 3 weeks ago
Patrol Base is rated 4.6 based on 3,078 reviews
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