Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.61

4.6 Rating 3,116 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,116 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

Write Your review

Tell us how Patrol Base made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Patrol Base 5 star review on 26th August 2026

198

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and efficient service and delivery would definitely use again in the future!”

Helpful Report

Posted 6 years ago

“Had a slight problem with the rifle, no fault of shop, however the defect was sorted with a sensible solution. Highly recommended rifle and retailer.”

Helpful Report

Posted 6 years ago

“Patrol base are a good company with very good customers service. They helped with all issues I had but could do with getting faster postage times but would recommend them and will definitely buy from again.”

Helpful Report

Posted 6 years ago

“Really amazing stuff, this is my 4th order placed, great customer service, wouldn't go any where else to buy my airsoft equipment.”

Helpful Report

Posted 6 years ago

“Amazing service, fast shipping & quality products.”

Helpful Report

Posted 6 years ago

“One of the best airsoft online stores in the UK and for the past ten years always one of the places I check out when making a purchase. Customer Care is second to none.”

Helpful Report

Posted 6 years ago

“I am very satisfied with this, as my first AEG. Delivery was fairly quick. Looking foreward to ordering from here again.”

Helpful Report

Posted 6 years ago

“Patrol base have been brilliant to me as a customer. I’ve always recommended their site when players have asked questions about my kit on the field”

Helpful Report

Posted 6 years ago

“Pbase have always been one of my go to online stores for airsoft gear. Great range and reasonable shipping costs and times.”

Helpful Report

Posted 6 years ago

“Excelent buy, powerful”

Helpful Report

Posted 6 years ago

“Great customer support. Good range of stock. Would like to see free delivery on larger orders tho.”

Helpful Report

Posted 6 years ago

“Gun had faults”

Helpful Report

Posted 6 years ago

Hey there! I checked out your review, It's quite unusual we get any faults with this pistol, so I got in contact with Customer Services immediately and they've filled me in on what's been going on. Had a chat with Cal, he's let me know you've been called and a return has been booked in for you. Hopefully once you've had your repair / replacement you'll have another look at the review and update it to better represent the pistol! Hope this helps :) PatrolBase Jonny

Posted 6 years ago

“Defiantly the best airsoft shop in the uk wish I heard about you when I first started”

Helpful Report

Posted 6 years ago

“Came fast and fitted perfect deffo buy from patrol base agen”

Helpful Report

Posted 6 years ago

“My go to retailer for all my pew pew needs! Every order I’ve had from PB has been on time if not early, the chaps in store are really chill and easy to approach & the customer service guys are a great help. Waiting for the Tokyo Marui Devgru to come back in & ill be puttin that straight in my basket!”

Helpful Report

Posted 6 years ago

“Since using Patrolbase I cannot fault their service. Deliveries are always precise, customer services seem to always have the answers and are quick to respond to any issues (not that I've had any) who are also very friendly. Since starting my Airsoft team, all my team choose to purchase from Patrolbase then anyone else due to great feedback from myself and have made lots of orders in the past 3 months.”

Helpful Report

Posted 6 years ago

“Great service. And packages well packed. No problems.”

Helpful Report

Posted 6 years ago

“Really easy purchase, excellent communication, VERY fast delivery. Thoroughly recommended.”

Helpful Report

Posted 6 years ago

“Absolutely brilliant, reliable, well priced, incredibly detail on every product on the website, the staff are friendly on the phone and willing to offer advice. Definetly no. 1 airsoft distributor in the UK,i get everything from here.”

Helpful Report

Posted 6 years ago

“Patrol Base are great. They offer a wide range of products at very competitive prices and the service is impressive too. My order arrived as scheduled - the item had been tested prior to dispatch (wasn’t expecting that level of detail!) and they even called to follow up and make sure I was happy with my order! I highly recommend Patrol Base for all your Airsoft needs!”

Helpful Report

Posted 6 years ago

Patrol Base is rated 4.6 based on 3,116 reviews