Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.63

4.6 Rating 2,653 Reviews

90 %

of reviewers recommend Patrol Base

Visit Website

Phone:

01484 644709

Email:

Stu@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 23rd May 2026

165

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great item fits perfectly, and great customer service”

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Posted 5 days ago

“Everything I've ordered from patrol base has worked and been in good condition. And usually comes early.”

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Posted 5 days ago

“Very happy with it matches my shoulder piece perfect”

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Posted 5 days ago

“Amazing customer service and very polite pleasant staff”

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Posted 5 days ago

“Excellent service, good communication, great packaging and superb quality products”

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Posted 5 days ago

“Great product”

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Posted 5 days ago

“Wow what a piece of kit this is for the money. An absolute beauty”

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Posted 5 days ago

“Not just one order specifically but all my orders from patrol base have been first class! Extremely helpful when needed and super fast deliveries,great company all round thankyou.”

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Posted 5 days ago

“Very happy with my items get what you paid for good service”

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Posted 6 days ago

“Ordered a last minute replacement platform following a failure of my regular primary. Selected a platform, it said on that page that delivery estimate is next day. Followed through to the basket / checkout, selected the most expensive service, still said delivery next day. Checked the T&C's regarding delivery, literally says if an item is needed for the weekend order before 2.45pm on Thursday. My order was placed at 1.39pm on Thursday. Followed up with an email saying that I needed the item for the weekend. Received a response the the next morning saying my order was with DX and a tracking number. Checked the tracking and it said they were expecting my item. Emailed back, asking if my item was dispatched yesterday (Thursday) and got a reply saying it was packed this morning (Friday) which was the day I needed it delivered. Emailed again expressing my disappointment but that email was ignored. No apology, no explanation. I'm fully aware that ordering something on Thursday and expecting delivery on Friday is a short timeframe BUT when the delivery estimate on the item is next day, the checkout says next day AND the literal description of my situation "if you need something for the weekend it needs to be ordered before 2.45pm on Thursday" was all pointing to delivery being next day I would expect to receive my order. Instead, I had to use someone else's primary for my scheduled game. The item I ordered came on Monday and is yet to be used as I didn't have a game this weekend. Had the website been up front and set expectations for a Monday delivery I would have taken more time to choose a platform instead of quickly selecting something that I thought would be ok. Stock selection at patrolbase is great but the lack of empathy or any explanation / straight up ignoring dissatisfied customer emails is not on. This is the sort of thing that will make me check other suppliers ahead of patrolbase going forward. Smaller companies seem to care more. If you're inundated with orders and can't ship things out that have had a premium postage paid for then maybe you need more staff dedicated to packing and posting. Add to that, the platforms box was damaged but the shipping box was not so it was also packed with a hole in the box.”

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Posted 6 days ago

“I ordered a m249 para sport l. And the magazine doesn't feed properly. I sent an email week's ago and have not received anything back. So I would appreciate it if you could respond back please as it has been a while since I sent an email.”

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Posted 6 days ago

“Product was exactly what I needed, delivered on time and delivery communications were accurate and clear. Happy to purchase other products for this team. Thanks”

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Posted 6 days ago

“Amazing products and quick delivery”

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Posted 6 days ago

“Part received within a few days from ordering. Thank you.”

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Posted 6 days ago

“Great products and fast service. Also helpful with questions i had. Will always use Patrol Base as my go to airsoft shop. Many thanks”

Patrol Base 5 star review on 17th May 2026

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Posted 6 days ago

“Helpful, as always. Thanks.”

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Posted 6 days ago

“All good 👍”

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Posted 1 week ago

“Great service. Speedy and no need for after sales care.”

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Posted 1 week ago

“Ordered a two tone ak47 which arrived earlier than stated which was good. Unfortunately it did not work so had to send it back by carrier. Although this was some faffing about but now back in perfect working order. As they have you take it apart prior to painting I can only assume this was the cause. Unfortunately they do not let you know what the reason was for not working. At the end of the day I was happy with my purchase.”

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Posted 1 week ago

“High quality product that came earlier than expected so I could use it for my game day, would definitely recommend.”

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Posted 1 week ago

Patrol Base is rated 4.6 based on 2,653 reviews