BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.35

4.4 Rating 2,320 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.4

Based on 2,320 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole process is very straightforward, from entering an address, or Postcode, to final payment. Excellent service, highly recommended!!”

Helpful Report

Posted 4 years ago

“I bought a plan and wanted the red outline of my property but this did not appear when uploaded depsite asking for that so I had to outline it in pen and save and copy it which was time consuming. The only way of obtaining this was to buy another which I was not prepared to do so disppointed with the service and not clear instructions for this.”

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Posted 4 years ago

Dear Karen, please email us at support@buyaplan.co.uk with your issue and we'll do our best to assist you.

Posted 4 years ago

“Very easy to use, we buy all our plans from BuyAPlan, for all our planning permission applications for our clients.”

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Posted 4 years ago

“Very easy to use. Very helpful company”

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Posted 4 years ago

“Easy to use, could be improved by adding other 'draw' features such as line only rather than just closed shapes.”

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Posted 4 years ago

“Provided a solution very quickly...”

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Posted 4 years ago

“Would be good if when you buy a plan with red and blue line you also got a copy without the colours. Not sure I would use again.”

Helpful Report

Posted 4 years ago

Dear customer thank you for your feedback. What you mention here is not possible due to OS license restrictions and charges, unfortunately. All the best.

Posted 4 years ago

“Good site and easy to use. But the boundary marker tool is not very good. The line is very thin, and sometimes the line on the final plan is not quite where I place it using the tool. So I often print the plan myself and add my own red line. I use the site with some reluctance, as a 1:500 block plan often adds nothing at all to the substance of an application (e.g. where replacement windows in a listed building are proposed, and nothing else) and is just a bureaucratic pointless expense. But that's not your fault...”

Helpful Report

Posted 4 years ago

“We have given a 4 out of 5 as although the service does what we need, it could be more adaptable and user friendly. I would like to be able to print the area I need rather than a set area which is sometimes too small or too large for my needs, for example: requirement to show nearest A road. I also find it a touch expensive as a regular user, a members or loyalty rate would be appreciated.”

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Posted 4 years ago

“Easy to find location and download and payment good”

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Posted 4 years ago

“with one plan purchased recently I had a problem when the Local Authority initially declined a plan as the way a red line was populated on a drawing ith showed the house separately in red which they said was wrong.After some argument they eventually allowed it but a time wasting period.”

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Posted 4 years ago

“consistently good service”

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Posted 4 years ago

“exceptionally good service. i have used them for years and will continue to do so”

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Posted 4 years ago

“Good simple service to use. Would just like the site red outlining, when passing through a building didn't outline the building as well.”

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Posted 4 years ago

“Simple to use, flexible, good quality site plans”

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Posted 4 years ago

“Really easy way of getting a location Plan for Planning”

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Posted 4 years ago

“works a treat !”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Fast reliable and when I had a problem it was quickly resolved.”

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Posted 4 years ago

“Very easy to use and good quality”

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Posted 4 years ago

BuyAPlan is rated 4.4 based on 2,320 reviews