BuyAPlan Reviews

Name: BuyAPlan
Address: PassInc Ltd, Unit 2736, PO Box 6945, PassInc Ltd, Unit 2736, PO Box 6945, London
Rating: 4.34

4.3 Rating 2,310 Reviews

85 %

of reviewers recommend BuyAPlan

Company Reviews

Metrics

Info

4.3

Based on 2,310 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

Write Your review

Tell us how BuyAPlan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and provides what I needed”

Helpful Report

Posted 3 years ago

“Quick and easy service would recommend”

Helpful Report

Posted 3 years ago

“I buy all my OS plans from Buyaplan because I find the site easy to use. My only comment is that on the screen the red boundary line is easy to see, but when the actual plan is downloaded the red line is fairly faint, which is difficult to see. The thinner line also occasionally doesn't seem to be quite in the right place, the fatter line had covered plotting discrepancies. With small sites, I need to plot the boundary lines at 1:200 or 1:500 to get the cross lines in the right place, but the website doesn't suggest this.”

Helpful Report

Posted 3 years ago

“Very easy site to use - just pop in the postcode and hey presto up pops your plan with boundaries all nicely marked up ( if you chose not to self mark in). Will definitely recommend and use again for any future requirements.”

Helpful Report

Posted 3 years ago

“I couldn't amend any of the lines I had drawn which was a shame, as I couldn't find anywhere to do it. Is this possible before you purchase the plan, as I don't want to spend some money on something that isn't correct because I couldn't amend it. Cheers Jamie Cambridge”

Helpful Report

Posted 3 years ago

Dear Jamie, you can delete your lines and redo them if they are not correct by clicking on the 'delete all' button. Please email support@buyaplan.co.uk for assistance. Kind regards Buyaplan Support Team

Posted 3 years ago

“Very easy to use the site”

Helpful Report

Posted 3 years ago

“Easy to use - as described, perfect for DIY planning permission”

Helpful Report

Posted 3 years ago

“Excellent service and quality”

Helpful Report

Posted 3 years ago

“The basics were there but very little information. The plans didn’t even have our own house number on so for what we paid for both plans we were a little disappointed. As we don’t have a printer we couldn’t even print off and add further details. However, it was sufficient for us to send our application to the council.”

Helpful Report

Posted 3 years ago

Thanks for the enquiry. In some areas it may not be possible to fit two street names due to the way the Ordnance Survey mapping has been created and not all of the houses feature the house number. Our plans (PDF version only) also show an OS grid reference (an easting and northing) which will help locate the planning office into the exact location thereby negating the need for street names. We recommend contacting your planning office to explain this as the alternative is to manually add the number on after printing it out.

Posted 3 years ago

“They only outline the property, planning asked to outline the boundaries but this wasn’t possible apparently so I had to do it manually … I could of printed this and marked it for free online”

Helpful Report

Posted 3 years ago

Thank you for taking the time to provide a review. You can outline the area that you want using the manual tool provided. You will not find OS Mastermap for free anywhere as it is copyright protected. We do not charge for the lines to be created, the charge is for the actual map. Please email support@buyaplan.co.uk for further assistance. I hope this helps.

Posted 3 years ago

“Easy to use and competitively priced”

Helpful Report

Posted 3 years ago

“Easy to find and map area.”

Helpful Report

Posted 3 years ago

“Really good service and really easy to find and locate what you want”

Helpful Report

Posted 3 years ago

“Quick and easy. Just what you need.”

Helpful Report

Posted 3 years ago

“A very useful service and easy to use web site”

Helpful Report

Posted 3 years ago

“The plans are great but it's a shame that the printable areas are only square. Most plots are long and thin and would fit much better within an oblong of either A4 or A3.”

Helpful Report

Posted 3 years ago

Hello Lynette, thank you for your review and your feedback. Please contact our customer service team if you need help creating your order and they will advice you on the best way to get a plan that suits your needs.

Posted 3 years ago

“Excellent service thank you. Any queries were quickly resolved.”

Helpful Report

Posted 3 years ago

“I quickly obtained what was required by the planning authority and saved me time and worry that I otherwise could not afford.”