“When I parked my car up. The guy was a very polite man and told me car would probably just stay where it was, as I was only away for two days.
On my return the young man on the desk told me my car was !!
Out the door
Turn right and my car was along the wall just there.
I walked around and down to the end of that said wall, my car was not there.
I walked back.
The same young man came out told me it was there. He continued to walk all the way down himself , when he came back he told me it was down there. I explained I have walked all that way down there.
He pointed to the said wall and told me it was down there again.
I walked back down to find my car at the very end on the opposite side of the said road.
As a woman coming back and walking that distance alone at night?
I would have liked a little more help.”
“Have used this car park for years .Have never had any problems. They sort you out quickly, and your car is waiting when you get back . Just how I like it .
Thanks”
“Not very well sign posted, actually drove passed it in the dark. While booking in someone else phoned up saying they couldn’t find it.
On arrival at the airport was dropped off asked driver is this the pick up point on return, he replied some where around here yeah. On returning back I phoned to say of my arrival, got told will send bus now. I went to the area I was dropped off at, waited half hr no bus, phoned office to be told driver had been looking/shouting my name. It turns out that where I was dropped off wasn’t the pick up point. I was misinformed and then had to go to another area where the guy on the phone was abrupt in giving me directions as if I was like a child. There is no way I will be using this service again as I felt as if they had a don’t care attitude.”
Thank you for your feedback. I'm sorry to hear this. We will speak to the car park you understand why there was a delay and why the team were not helpful on this occasion. This is unlike them.