ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.53

4.5 Rating 3,412 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,412 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good website,easy steps to follow and nonese time wasting .top marks”

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Posted 3 years ago

“Very easy to use”

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Posted 3 years ago

“Very good 🙂”

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Posted 3 years ago

“Totally professional staff. Well done to all concerned you made one special lady very very happy. Thank you.”

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Posted 3 years ago

“Looking for a courier service to transport my 30kg parcel to Germany took hours of adding the detailed answers into the various couriers websites. DHL asked Euro 197.34 which I considered excessive. DPD repeatedly answered " Too heavy ". DPD repeatedly asked :"Repack into smaller parcels" which needed separate documentation for each package. TRUSTPILOT answered which couriers had loads of warning reviews causing me to avoid them. After many hours of investigating GLS, UPS, FedEx and others I came across PARCEL DIRECT i.e. : WITHIN MINUTES I RECEIVED THE SHIPPING LABEL I NEEDED and the Parcel is on its way to Germany. I recommend to directly contact PARCEL DIRECT since they show all the various quotations and information at one glance! THANK YOU, Karl H.Keller”

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Posted 3 years ago

“They’re very good the website is very easy and quickly, the price is very affordable I hope it get there according to what is written”

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Posted 3 years ago

“Good prices, great website easy to use”

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Posted 3 years ago

“The best parcel experience yet! Clear website, easy to follow instructions, humans available to respond to queries, prompt collection. I was never this lucky before!”

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Posted 3 years ago

“Great website and easy to use, gave great options for couriers with a range of prices to suit needs.”

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Posted 3 years ago

“ParcelDirect was easy to use. It was a straightforward process and their website is very easy to navigate. Once I put through my booking, I was given clear instructions on what would happen with my parcel. I also received an invoice straight away which left it easy for my accounts. I was extremely happy with the service I recieved. Thank you”

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Posted 3 years ago

“Great website management, no problems with delivery.”

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Posted 3 years ago

“This is my first experience using PARCEL Direct. Using the online application was easy. Unfortunately, the Centra Shop I nominated for collection would not accept the parcel as it was rather large for them to accommodate. A quick phone call to Parcel Direct resolved the difficulty and within a few hours, my parcel was collected from my address. Super service from PARCEL DIRECT. I will be recommending it to friends and keeping it in mind for future use.”

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Posted 3 years ago

“Excellent service reliable and trustworthy would definitely recommend great customer service”

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Posted 3 years ago

“Absolutely excellent service. Prompt, efficient and reliable”

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Posted 3 years ago

“The ease with which ParcelDirect facilitated comparing a number of different courier services is unparalleled. I needed a package couriered within Ireland, with next day delivery as a pre-requisite. Rather than trawl through all the different courier services (of which there are more than I had ever heard of) a quick search and ParcelDirect did it all for me and I got a surprisingly affordable quote and was able to engage with the courier in an extremely straightforward manner. Would happily recommend to anyone who cannot decide on which of the myriad of courier services to use. The GoCompare of courier services.”

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Posted 3 years ago

“Excellent Service, quick and convenient”

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Posted 3 years ago

“excellent service”

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Posted 3 years ago

“It took me 5mins to book a slot for next day pick up!”

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Posted 3 years ago

“Very straightforward to organize parcel pick up. Good value for money. Thanks Eleanor”

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Posted 3 years ago

“Great service. I Sent a 30Kg box of clothes and toys to France for 40 euro including insurance. Cheaper and easier than paying the airline for extra baggage to get stuff home after spending the Christmas holidays in Ireland. The pickup was quick and the box arrived in France less than a week.”

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Posted 3 years ago

ParcelDirect.ie is rated 4.5 based on 3,412 reviews