ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,555 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and very reasonable prices.”

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Posted 5 years ago

Hi there..We really appreciate the time you took to review our service, thank you so much! 😃 All the best, PD

Posted 5 years ago

“My first time using this company and was very happy with them from start to finish. Collected from Cork and delivered to Canada without delay.”

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Posted 5 years ago

Hi Marion, Thank you for taking the time to give is this great review, we really appreciate it! 👍 All the best, PD

Posted 5 years ago

“Excellent service! I used the door-to-door collection and sent a 22 kg parcel from Ireland to Italy: it arrived on time. Will definitely use this service in the future!”

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Posted 5 years ago

Hi Maria, thank you very much for this 5 star review, we really appreciate it. All the best, PD 😃

Posted 5 years ago

“Lovely and east to work with”

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Posted 5 years ago

Hi Liam, Thank you for taking the time to give is this great review, we really appreciate it! All the best, PD

Posted 5 years ago

“Very happy with service. My package from Cork arrived in Ho Chi Minh City, Vietnam, on time. It was delivered in HCMC by Fedex. I was kept informed of the journey by the tracking number.”

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Posted 5 years ago

Hi Angela, We really appreciate the time you took to review our service, thank you so much!😃 All the best, PD

Posted 5 years ago

“Great value for money. Half the price of local delivery service. Straight forward and easy to use. Highly recommend and will be using this service again.”

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Posted 5 years ago

Hi Nicola, Thank you for taking the time to give is this great review, we really appreciate it! All the best, PD

Posted 5 years ago

“Good service, high quality”

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Posted 5 years ago

Hi Leonida, We really appreciate the time you took to review our service, thank you so much! All the best, PD

Posted 5 years ago

“Great service very professional and prompt, And very easy to work with I would recommend it to all my colleagues Thank you !”

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Posted 5 years ago

Hi Sharon, Thank you for taking the time to give is this great review, we really appreciate it! All the best, PD

Posted 5 years ago

“Was a bit apprehensive booking this online as had not done so before. Was absolutely impressed with the service from booking this online which was very simple to having this parcel picked up. Will certainly be using this service again. Rockwell Engineering. Cathy O' Riordan.”

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Posted 5 years ago

Hi Cathy,Thank you so much for this super review, we are delighted you are happy with our service! 😃 All the best, PD

Posted 5 years ago

“Very convenient service. Easy to operate website. Parcel can be collected from the sender's address or dropped off at drop-off point. I am one satisfied customer 😁”

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Posted 5 years ago

Hi Joanna, Thank you so much for this great review, we are delighted you are happy with our service! ⭐ All the best, PD

Posted 5 years ago

“GREAT SERVICE”

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Posted 5 years ago

Hi Noel, We really appreciate the time you took to review our service, thank you so much! All the best, PD

Posted 5 years ago

“Having contacted ParcelDirect.ie I found their system very straighforward and simple to use and would highly recommend them.”

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Posted 5 years ago

Hi Peter, we really appreciate this 5 star review, thank you very much! All the best, PD

Posted 5 years ago

“Easy, hassle free and much cheaper than An Post. Great job👌”

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Posted 5 years ago

Hi Marzena, Thank you for taking the time to give is this five star review, we really appreciate it! ⭐ All the best, PD

Posted 5 years ago

“Easy to use and good value”

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Posted 5 years ago

Hi Paul, Thank you for taking the time to give is this great review, we really appreciate it! All the best, PD

Posted 5 years ago

“Initially I called the telephone number to request a quote as I had a specific query. The advisor was very helpful and advised that booking online would be easier and meet my specific requirement as it is listed as an option in the online booking process. The interface is very user friendly and allow me to amend when I made a mistake. All round a very positive experience”

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Posted 5 years ago

Hi Hugh, Thank you for your very positive review. We really appreciate it, if you require assistance in the future please do not hesitate to reach out. 😃 All the best, PD

Posted 5 years ago

“The website is incredibly easy to use, and saves you the effort of having to go to each company to compare prices. They are also up to date on the current global shipping information, which is great during covid.”

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Posted 5 years ago

Hi Molly thank you for your ⭐⭐⭐⭐⭐ we really appreciate it! All the best, PD

Posted 5 years ago

“Good service easy to use i would recommend”

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Posted 5 years ago

Hi thank you very much for taking the time to review our service we are glad to hear you found our system easy to use. All the best, PD

Posted 5 years ago

“delighted with your service . Our parcel arrived 6 days after dispatch.”

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Posted 5 years ago

“I WAS VERY IMPRESSED WITH THE CUSTOMER CARE AND SERVICE FROM PARCEL DIRECT , THEY WERE SO PATIENT WITH ME AND SPENT AGES GOING THROUGH THE ONLINE ORDER , IAM SO GRATEFUL TO THE TEAM I WOULD GIVE THEM AN EXCELLENCE STAR , I KNOW I WILL USE THEM A LOT NOW THANK YOU FOR YOUR TIME AND PATIENCE ,”

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Posted 5 years ago

Hi Leslie.. thank you so much for the ⭐⭐⭐⭐⭐ review! If you require any assistance in the future please do not hesitate to reach out! All the best, PD

Posted 5 years ago

“Excellent service easy to book online and courier arrived as promised and after making a check call in advance. parcel shipped internationally without delay or problems. All good”

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Posted 5 years ago

Hi Adam, We really appreciate the time you took to review our service, thank you so much! All the best, PD

Posted 5 years ago

ParcelDirect.ie is rated 4.5 based on 3,555 reviews