ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.50

4.5 Rating 3,687 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 10th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service,”

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Posted 6 years ago

“Pickup for my order was confirmed for the 24th April. Today is the 28th and despite my daily calls with your agent, package is still not collected. I am in this trade myself but never have seen such poor service. I requested my money back and will never deal with this company ever again”

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Posted 6 years ago

“Easy to use and navigate, and very quick! Gave a choice of suppliers and options. - including cheaper/slower faster/more expensive drop off/collection print at home label/no-print. It was brilliant and I'll DEFINITELY be using it again.”

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Posted 6 years ago

“The driver was friendly but one day late”

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Posted 6 years ago

“I sent a valuable guitar to Cumbria. It was take by FedEx via Spain, took a month and arrived damaged. Although it was insured, I have been waiting over 6 weeks and no-one has confirmed that the damage will be paid for. My emails are ignored. I am totally disgusted.”

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Posted 6 years ago

“Great company, very quick and reliable service. Allows visible tracking at all times. Will 100% use again.”

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Posted 6 years ago

“I'm still flabbergasted at anyone using another courier.... The website is idiot proof.. Everything is right in front of you. Clear instructions. I've used them now for the last few years. Not... One.... Single.... Issue. I haven't even got to the best bit... Insanely cheap, the type of cheap that makes you wonder how its possible to be that low. Amazing service from this outfit and very accommodating. Thanks for everything guys. Joe McShane.”

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Posted 6 years ago

“Loving this service. I do a bit of casual online selling and ParcelDirect.ie have made it so much easier for me to upscale.”

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Posted 6 years ago

“Easy to fill in the details and a very good price too. All ready to collect tomorrow very good so far.”

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Posted 6 years ago

“Great service.”

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Posted 6 years ago

“Great service! Fast delivery!”

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Posted 6 years ago

“Really impressed with this service. Really easy to use, just put in measurement of parcel and weight (used kitchen scales) anfd you get options of what companies can deliver along with quotes, choose one and pay, print your label and dropoff to a nearby drop off outlet. I dropped of for pick up on Thursday and was delivered on Saturday morning in the UK. The company that delivered mine was GLS. This was the first time I used this service but would highly recommend. Well done!!”

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Posted 6 years ago

“Order: PD0054678 Paid 70 EUR for documents to be send overseas I paid significantly more as those are important papers and the delivery time promised was 2 to 4 days after collection. On the 13.04 the parcel was picked up but as of today(25.04) has not been delivered. I spoke to parcel direct but all they do us quote stuff from the UPS website and say that it is because of the c o r ona situation. I spoke to Steven on the 23 who promised he will get in touch with UPS and come back to me. He didn't. I then spoke to Michael on the 24 who also promised that he will get in touch with UPS and come back to me( Spoiler: He didn't). He also rudely added that the Terms and Conditions state that they don't promise a delivery time. I am upset. I understand that the current situation is causing delays but then don't advertise delivery times you can't keep or if you know that there will be delays advice the customer accordingly. I think the communication and customer service from Parceldirect has been terrible and I won't use them again.”

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Posted 6 years ago

“Cheapest around, easiest to use site and excellent service”

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Posted 6 years ago

“Customer service was great and man on the phone was really helpful”

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Posted 6 years ago

“So far I've received excellent customer service. In fact blown away by how helpful your staff have been to me. (Especial shout out to Stephen & Michael). Keep doing what ye are doing!!!!”

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Posted 6 years ago

“Website was very straightforward and very easy to book a collection from my house. Parcel was awkward but driver was very friendly and helpful. Price was very competitive and would highly recommend parceldirect.ie to any business or person. Padraic in Carlow.”

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Posted 6 years ago

“Sending a parcel to the uk , after looking at other courier services. Not one could match the price . Very easy to navigate around . Will use again (Didn't have a delivery phone number so just put my own. ) No problem.”

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Posted 6 years ago

“Recommended”

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Posted 6 years ago

“I Have used Parcels Direct for the very first time, it was so easy, and above all it was so much cheaper than I would have paid elsewhere, in one instance nearly 50%. I would highly recommend Parcels Direct to everyone.”

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Posted 6 years ago

ParcelDirect.ie is rated 4.5 based on 3,687 reviews