ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,570 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,570 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly, reassuring, and informative advice on the phone. Prompt response. No waiting time.”

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Posted 5 years ago

Hi, thank you for taking the time to give us a this good review. We appreciate it. 😃 all the best, PD

Posted 5 years ago

“Used this to send a parcel to my niece in Hong Kong, was very happy with service. It is a straightforward booking system with good drop off locations for me and the Parcel was delivered within the specified timeframe to Hong Kong too, so it get the 'thumbs up' from me - I will definately use them again and I will try to it for sending parcels for work too. My only criticism is I couldn't track my parcel on the app, maybe it was because I didn't book it via the app, but it was ok I just logged onto the website to track it I'll use the app next time!”

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Posted 5 years ago

Hi there thank you very much for taking the time to leave us this 5 star review ⭐ we appreciate it! If you need assistance in the future regarding tracking please get in touch with us and we can help! 😃 All the best, PD

Posted 5 years ago

“Message from Parcel Direct: Your order is due for collection on: 09-10-2020 Collections take place between 9am and 5.30pm But my parcel was never collected? And no email from Parcel Direct as to why.”

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Posted 5 years ago

Hi there, we apologize for the delay. I can see from your order that your Parcel was collected and is expected for delivery today. If you have any queries please email us at support@parceldirect.ie , All the best, PD

Posted 5 years ago

“Order number 22895061484 my parcel was delivered timely but broken. I had marked it fragile all over in several spots of the packaging.I rang the company before collection to say it was fragile and would it be treated as such I was told it would. I am gutted I was unable to upload picture I would like refund of postage”

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Posted 5 years ago

Hi Helen, if you could email us at support@parceldirect.ie my colleague can have a look into this for you. We apologize for this. All the best, PD

Posted 5 years ago

“Great service. Easy to use website that takes you through each step. Clear and concise instructions and complete pricing transparency. Will recommend and definitely use again.”

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Posted 5 years ago

Hi Jan, We really appreciate the time you took to review our service, thank you so much! 😃 All the best, PD

Posted 5 years ago

“Waited all day told parcel would be collected between 9 am and 17 30 no show parcel not collected ?”

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Posted 5 years ago

Hi Kathy, I am very sorry for the delay. I can see your order was to be picked up yesterday, I have had a look at your order and I can see the driver will be with you today. I apologize again. All the best, PD

Posted 5 years ago

“Booked and paid for my pkg two days ago on the 6th Oct and still waiting to have it collected from my house. Called Cust. Svc. This afternoon 08 0ct and I was assured that driver would be here shortly. It' now after 6pm and still no driver to collect. Called again on 09 Oct again reassured that pkg would be collected, it did not happen. Called again on Monday 12Oct AM told I would get a call back and that didnt happen. I made another call later on Monday, again no call back. At 7pm on Monday night 12 Oct, package was finally collected. I would consider this company "WORSE THAN USELESS" and downright rude for at the very least not having the decency to call and advise me if they were having difficulties. Not one bit impressed. I'm sorry to have given them a 1 rating on a scale of 1 to 5 because if ZERO was an option that's what they would get.”

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Posted 5 years ago

Hi Thomas, I can see your package was booked for collection yesterday, I apologize for the delay. I have passed this on to our support team who are looking after this. Please feel free to contact them at support@pareldirect.ie , all the best, PD

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Hi there, thank you so much for your 5 star review. All the best, PD

Posted 5 years ago

“Very easy to book, punctual collection, reliable tracking. Sent 3big parcels from Ireland to Sardinia, use to take forever being from an island to another, but all 3boxes arrived within 1week. I will use Parceldirect.ie (and of course gls couriers) again and highly recommend it”

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Posted 5 years ago

Hi there, thank you so much for this ⭐⭐⭐⭐⭐ review, we are delighted to hear your parcels arrived quickly and efficiently! All the best, PD

Posted 5 years ago

“We were evry happy with the service. There are many drop-off points which eliminate the need for waiting around at home for the delivery man to call. The parcels arrived within a week, andthe price is very competitive. What is there not to like?”

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Posted 5 years ago

Hi Hannah, We really appreciate the time you took to review our service, thank you so much! All the best, PD ⭐

Posted 5 years ago

“Couldn't be easier to book and arrange pickup. Great service”

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Posted 5 years ago

Hi Louise, thank you for the 5 ⭐ review! We really appreciate it! All the best, PD

Posted 5 years ago

“very good courier services. I recommend them”

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Posted 5 years ago

Hi Lyubomir, We really appreciate the time you took to review our service, thank you so much! All the best, PD

Posted 5 years ago

“Setting up a courier was really simple, it arrived on time and delivery was great!”

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Posted 5 years ago

Hi there, thank you so much for the ⭐⭐⭐⭐⭐ we really appreciate it! All the best, PD

Posted 5 years ago

“The whole ordering process was quite seamless and the quotes offered were competitive. Diarmuid”

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Posted 5 years ago

Hi Diarmuid, thank you so much for taking the time to leave us a review. All the best, PD

Posted 5 years ago

“These guys organised delivery of my boys bike from the Highlands of Scotland to my home here in Kerry. A wonderful group who put my mind at ease. I would highly recommend Parcel Direct. Maura O'Neill”

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Posted 5 years ago

Hi Maura, we are delighted to hear that your boys bike got to your home in Kerry safely and efficiently! If you need any assistance in the future please don't hesitate to contact us. 😃 All the best, PD

Posted 5 years ago

“Excellent service by ParcelDirect.ie. Online process was very easy & speed of delivery from Dublin to New York was amazing. Collected on a Monday in Dublin & arrived in New York the next day. Highly recommend this parcel service”

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Posted 5 years ago

Hi Treasa, We really appreciate the time you took to review our service, thank you so much! ⭐⭐⭐⭐⭐ All the best, PD

Posted 5 years ago

“Amazed with the speed & efficiency & how easy it was to put in an order to deliver package to UK, & even happier with the price, will be back, thank you.”

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Posted 5 years ago

Hi there, Thank you so much for this super review, we are delighted you are happy with our service! All the best, PD

Posted 5 years ago

“Excellent website, everything explained simply. No problems encountered whatsoever. Would definitely use again. Thank you for making my life easy for once.”

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Posted 5 years ago

Hi Kenta, thank you very much for this great review. We are very glad to hear you were happy with our service. All the best, PD

Posted 5 years ago

“great service , reliable , good prices thank you”

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Posted 5 years ago

Hi Mohammed, Thank you for taking the time to give is this great review, we really appreciate it! All the best, PD

Posted 5 years ago

“Excellent service fast and quick! Highly recommended!”

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Posted 5 years ago

HI there, We really appreciate the time you took to review our service, thank you so much! All the best, PD

Posted 5 years ago

ParcelDirect.ie is rated 4.5 based on 3,570 reviews