ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.53

4.5 Rating 3,412 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,412 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always giving the best service!”

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Posted 3 years ago

Hello Norbert, Thanks very much for taking the time to write such a great 5 Star review. We are thrilled to read that our parcel delivery service was up to your standards. Your review means a lot to us and lets us know we’re on the right track! All the best, PD.

Posted 3 years ago

“Sent a huge parcel to my daughter, which only cost €19. She received it within 2 days. So so pleased with their service, will be using ParcelDirect.ie from now on!”

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Posted 3 years ago

Thank you for trusting us with your parcel delivery and we are glad you had a good experience! Thank you for leaving a review. All the best, PD.

Posted 3 years ago

“The website is very clear and shows you all the options and couriers available, the instruction for pick up/drop off are very good as well, so no problem and a fast service”

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Posted 3 years ago

Hi Artur, We’d just like to thank you for taking the time to write this review of our pick up/drop off service. We are thrilled you have trusted us with your parcel delivery and that we were up to your standards. Were are here for you anytime. All the best, PD.

Posted 3 years ago

“This is my 2nd time using parceldirect.ie. First time was to UK, this time to Dublin. The service is fantastic. Easy to use, a choice of couriers, tracking references, reasonable prices, very convenient as you can drop somewhere or have it collected from your home. I will definitely use them again.”

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Posted 3 years ago

Hello Grace, It’s great to know that you had a five-star experience with our parcel delivery service to the UK and Dublin. Thanks for sharing your feedback. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. All the best, PD.

Posted 3 years ago

“2nd time to use Parcel Direct and like the 1st one top quality service. Cheap, Fast and Efficient!”

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Posted 3 years ago

Hello, Thank you for trusting us with your parcel delivery and we are glad you had a good experience! Thank you for leaving a review. We’re here for you anytime. All the best, PD.

Posted 3 years ago

“Called Parcel Direct and spoke with Sean . He was very very help and also offered again to help when I was using the site online. The online site is very easy to navigate Iand I would highly recommend ParcelDirect to anyone”

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Posted 3 years ago

Hi Dermot, Thank you so much for taking the time to give us this great review. I'll let Sean know that you are happy with him. We are glad to hear that our customer service was efficient, and you were able to schedule your parcel delivery at our website with ease. We are here for you anytime. All the best, PD.

Posted 3 years ago

“Excellent shipping price - cannot be beaten because I have tried to find a lower price, but failed.”

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Posted 3 years ago

Hi Marie, Thanks for the great review. We take pride in knowing our customers are happy with our parcel delivery service and our prices. We’re here for you anytime. All the best, PD.

Posted 3 years ago

“Love the electronic customs service. Thats what its all about, innovating.”

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Posted 3 years ago

Hello Terry, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are delighted to know that our parcel delivery service was innovative and up to your standards. All the best, PD.

Posted 3 years ago

“Parcel Direct is now the only company I will use when sending parcels. They are so nice, on time and fast too. Also, on top of all that, their prices are fantastic and everything arrives in the condition you placed them in the box. Would recommend to everyone to send through Parcel Direct for a wonderful, swift service. My parcel took a few days to arrive due to the fact that it was collected on the Friday, and the Monday was a bank holiday. But it arrived first thing Tuesday morning.”

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Posted 3 years ago

Hi April, We can’t thank you enough for the kind words about our parcel delivery service. It’s wonderful to hear that you got an fantastic service at a great price at Parcel Delivery. We really appreciate you being a customer and helping to share the word about us. Hope to hear from you soon again. All the best, PD.

Posted 3 years ago

“Booked my parcel connection at 10am Friday and by 1pm it had been collected. Parcel Sue to be delivered Monday morning. Very happy with the service.”

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Posted 3 years ago

Hello Aoife, Thanks very much for taking the time to write such a great 5 Star review. We are thrilled to read that our parcel delivery service was a success. Your review means a lot to us and lets us know we’re on the right track! All the best, PD.

Posted 3 years ago

“I wouldn’t use any other company the first time I used you I didn’t quiete understand the customs forms but the driver who came to collect my parcel was most helpful.And sending parcels by your company I know it will arrive on the date you give. Well done. I sent a parcel to Australia on Friday and delivered Tuesday I was amazed when I had a text thanking me.🤗”

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Posted 3 years ago

Hello Hannah, Thank you for taking the time to write such a great review. We are so proud you have selected our parcel delivery service and that our team has been so helpful. We hope to hear from you again soon. All the best, PD.

Posted 3 years ago

“Efficient service - collection, drop off or delivery. All have worked well for me and I know the price will be best available.”

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Posted 3 years ago

Hello Colm, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We are so proud that you chose us as your parcel delivery service. All the best, PD.

Posted 3 years ago

“Very easy, specially having the prices for each company displayed on the quote's page. It saved me the hassle of going to their website and get individual quotes. Well done, guys!”

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Posted 3 years ago

Hello Bruna, Thank you for trusting us with your parcel delivery and we are glad you had a good experience! Thank you for leaving a review. All the best, PD.

Posted 3 years ago

“Was v impressed with the service provided by FedEx.My parcel was promptly delivered in France on the date that was promised.No delays .Would definitely use ParcelDirect and FedEx again. M.Murph”

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Posted 3 years ago

Hi Mona, Thanks for sharing your feedback. It’s validating to our team knowing we are providing this level of parcel delivery service. All the best, PD.

Posted 3 years ago

“EASY TO MAKE ORDER”

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Posted 3 years ago

Hello T Sheils, We’d just like to thank you for taking the time to write this review of our parcel delivery service. We really appreciate you being a customer and helping to share the word about us. All the best, PD.

Posted 3 years ago

“Straight forward service with a price far less than if the service was purchased directly from the courier company.”

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Posted 3 years ago

Hello, Thanks very much for taking the time to write such a great 5 Star review. It’s wonderful to hear that you got a great service at a great price at Parcel Delivery. All the best, PD.

Posted 3 years ago

“Excellent service would highly recommend. Parcel collection to delivery went on time.”

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Posted 3 years ago

Hi Margaret, Thanks for sharing your feedback. It is always a pleasure to help our clients with their parcel delivery. All the best, PD.

Posted 3 years ago

“I give Parcel Direct a 5 star rating for my experience so far. It was very straight forward to book my parcel and the fact that I don’t have to print any more labels is a plus. They were also the cheapest in the market for me.”

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Posted 3 years ago

Hello Olivia, Thank you for trusting us with your parcel delivery and we are glad you had a good experience! Thank you for leaving a review. All the best, PD.

Posted 3 years ago

“Excellent services.”

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Posted 3 years ago

Hello, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. All the best, PD.

Posted 3 years ago

“My first time with Parcel Direct and I'm mightily impressed. Very comprehensive detail and superb service from Daniel in Support, who helped me through deleting a duplicate booking in my Shopping Basket. It's easy to get through to Support quickly and the service received puts most other companies, so called support, to shame. Good luck team and I will be back with many parcels!”

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Posted 3 years ago

Hello Suzanne, Thank you for taking the time to write us such a delightful review. Daniel is trilled to know that he was able to help you with your parcel delivery, this is exactly what we work so hard for here at Parcel Direct. We are glad to hear that we hit the note with you. All the best, PD.

Posted 3 years ago

ParcelDirect.ie is rated 4.5 based on 3,412 reviews