ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,522 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,522 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spent 8 hours on line trying to fill out my details for ParcelDirect I found it very difficult.”

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Posted 3 years ago

“This crowds is thief keep sending the pass customer accused them wrong declare demention when booking the shipment .send ubexrra charge bill afterv2 or three weeks time included me 2time accused me declare wrong demention send the proof to them they never response back they just took out u money from u card without u approval be aware to used parcel direct”

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Posted 3 years ago

“Very competitive pricing”

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Posted 3 years ago

“Very convenient. Based in my local shop. Would recommend.”

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Posted 3 years ago

“I CAN ONLY COMMENT ON THE BOOKING PROCESS CURRENTLY. THIS WAS EASY AND THE OVERALL COST WAS ECONOMIC, MUCH CHEAPER THAN COMPETITORS EVEN WITH FULL INSURANCE.”

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Posted 3 years ago

“Very user friendly at the comfort of your home”

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Posted 3 years ago

“Excellent Service and value for Money Thank you M Daly”

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Posted 3 years ago

“Very Quick, straight forward and reasonably priced.”

ParcelDirect.ie 5 star review on 2nd March 2022

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Posted 3 years ago

“Always get the best price from couriers, fast delivery always on time!”

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Posted 3 years ago

“Great service at a great price. I've used Parcel Direct for returning some clothing I purchased and the service is impeccable.”

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Posted 3 years ago

Hi, Thank you for your 5-star review! We are always on hand to help out with any shipments, please do not hesitate to get in touch! All the best, ParcelDirect Support

Posted 3 years ago

“Great service, rang them with a query about sending a laptop. Very helpful over phone before placing order online.”

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Posted 3 years ago

Hi, Thank you for your 5-star review! We are always on hand to help out with any shipments, please do not hesitate to get in touch! All the best, ParcelDirect Support

Posted 3 years ago

“Send me email notify me that i put wrong demension n send me huge bill from 98 euro to 450 euro lucky our house has cctv camera.which will allowvus to have proof to dispute this bill.not recommends it .since this extortion i stop completely used this parcel direct. Paul”

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Posted 3 years ago

Hi, I am very sorry for this, when you get this email, it is the information passed onto us by the carrier which we can dispute. If this is still ongoing, please respond to the email. I can only apologise for this experience and hope that we can convince you to use our services again. All the best, PD Support

Posted 3 years ago

“Paid for express delivery for an urgent package. Collection was supposed to be from Ballyrafter service station, which popped up as my local drop off point when I booked. When I went to drop it off I was told they no longer deal with parcel direct. Cannot get through to anyone on the phone at parcel direct. Appalling.”

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Posted 3 years ago

Hi, I am very sorry for this experience with our service. Please can you email/call us if you still need assistance with this. Our support is in office Monday-Friday All the best, PD Support

Posted 3 years ago

“First time user, easy peasy!”

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Posted 3 years ago

Hi, Thank you for your 5-star review! We are focused on making shipping as easy as possible for anyone sending parcels. We are always on hand to help out with any shipments, please do not hesitate to get in touch! All the best, ParcelDirect Support

Posted 3 years ago

“Smart, Quick and efficient Service many thanks will highly recommend and use in the Future”

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Posted 3 years ago

Hi, Thank you for your 5-star review! Our support team is always on hand to help out with any shipments, please do not hesitate to get in touch! All the best, ParcelDirect Support

Posted 3 years ago

“1st time using Parcel Direct.ie Fantastic Service and excellent customer support Highly recommened”

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Posted 3 years ago

Hi, Thank you for your 5-star review! We are always on hand to help out with any shipments, please do not hesitate to get in touch! All the best, ParcelDirect Support

Posted 3 years ago

“I sent my first parcel last week and it was great service. Today I sent my second parcel . Quick and good service. Thanks”

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Posted 3 years ago

Hi, Thank you for your 5-star review! We hope to continue to assist you with all your shipping needs. We are always on hand to help out with any shipments, please do not hesitate to get in touch! All the best, ParcelDirect Support

Posted 3 years ago

“Handy, quick and smart”

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Posted 3 years ago

Hi, Thank you for your 5-star review! We are always on hand to help out with any shipments, please do not hesitate to get in touch! All the best, ParcelDirect Support

Posted 3 years ago

“I found the pricing to be competitive compared to the usual routes of posting to the USA. I found the app easy to use and the customs form was easy to use. I also enjoyed the fact that I could request a pick up and didn't have to go somewhere to drop the parcel off as I work from home and it is often hard to get out to post office etc.”

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Posted 3 years ago

Hi, Thank you for your 5-star review! We are always on hand to help out with any shipments, please do not hesitate to get in touch! All the best, ParcelDirect Support

Posted 3 years ago

“Excellent service!! Highly recommend.. Very quick delivery, collected my parcel at 3pm on a Thursday and it was with my Daughter in Canada by Tuesday Morning.. Will definitely be using you again :) Thank you”

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Posted 3 years ago

Hi, Thank you for your 5-star review! We are happy to have gotten this parcel delivered quickly and efficiently. We are always on hand to help out with any shipments, please do not hesitate to get in touch! All the best, ParcelDirect Support

Posted 3 years ago

ParcelDirect.ie is rated 4.5 based on 3,522 reviews