PalletOnline Reviews

Name: PalletOnline
Address: Distribution House, Chemical Lane East, Stoke-on-Trent, Staffordshire
Rating: 4.72

4.7 Rating 1,869 Reviews

92 %

of reviewers recommend PalletOnline

Questions

About PalletOnline:

We are PalletOnline: The UK's top choice for pallet collection and delivery, to and from any destination in the UK and Ireland.

Proven to be the most reliable pallet delivery service in the UK, we are proud to be trusted by so many businesses and individuals to deliver a HUGE variety of goods across the UK and beyond.

✔️ Get an instant quote
✔️ Enjoy same day collection
✔️ Detailed tracking available
✔️ Insure your goods for up to £6,000!
✔️ Dedicated customer support team

If you're looking for a reliable and cost-effective pallet delivery, you've come to the right place! Ship your pallets anywhere in the UK, including mainland, highlands and islands, quickly and safely, with PalletOnline!

But don't just take our word for it - see what our customers have to say!

Visit Website

Phone:

01782525332

Email:

support@palletonline.co.uk

Location:

Distribution House,
Chemical Lane East,
Stoke-on-Trent
Staffordshire
ST6 4FB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Collection was withing the agreed 9-5pm time slot however there was no ETA or tracking available. The pallet included 10 packs of laminate flooring, 5 of which were damaged upon receipt.”

Helpful Report

Posted 6 months ago

Thanks for your feedback, Benjamin. We’re sorry to hear some of the flooring was damaged on delivery. Collections run on an open 9am-5pm window and tracking starts once the pallet is scanned back at the depot. I can see a claim form has been sent over already to process a claim for damages.

Posted 6 months ago

“Brilliant service, cannot fault this company. Very helpful drivers.”

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Posted 6 months ago

Thanks, Jeffrey! Great to hear you were happy with the service and found the drivers helpful.

Posted 6 months ago

“no problems made a change to use a company that keeps you informed tracking spot on driver very helpful will use again”

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Posted 6 months ago

Thanks, Paul! Great to hear the tracking and updates helped, and that the driver was helpful too. We’ll be happy to help again next time.

Posted 6 months ago

“Easy booking, this delivery was alot smoother than the last. Driver was very good.”

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Posted 6 months ago

Thanks, Andrew! Glad to hear this delivery went smoothly and the driver did a great job. We’ll aim to keep it that way.

Posted 6 months ago

“So as with most sizeable pallet shipping it is always a lottery to find the right company and trust them with your heavy valued items.I found Pallet on line fantastic simple, and fair priced. I will be recommending PalletOnline to all my contacts.”

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Posted 6 months ago

Thanks, Mark! Really pleased to hear you found the process straightforward and fair. We appreciate the recommendation and look forward to helping again.

Posted 6 months ago

“Excellent service and very friendly, efficient staff”

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Posted 6 months ago

Thanks, Patrick! Great to hear you were happy with the service and our team.

Posted 6 months ago

“good nice friendly”

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Posted 6 months ago

Thanks, Longguang! Glad you were happy with the service.

Posted 6 months ago

“Pallet was picked up and delivered on the days stated, pickup was easy and delivery was prompt and efficient. Pallet arrived just as it was packaged with zero issues whatsoever. Only reason for four stars is I’d love to be able to get an ETA on pickup / delivery, it would have been helpful to know a 2/3 hour window where the courier would be onsite. Otherwise service was faultless!”

Helpful Report

Posted 6 months ago

Thanks, Owen! Really pleased to hear the delivery went smoothly and the pallet arrived exactly as packed. We do provide ETAs for deliveries where possible, and send a text when the vehicle leaves the depot, but collections run on an open window so we can’t give ETAs for those just yet. Appreciate your feedback and hope to help again soon.

Posted 6 months ago

“Friendly driver collected and delivered as per schedule - excellent service”

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Posted 7 months ago

Thanks, David! Great to hear everything ran to schedule and the driver made a good impression.

Posted 6 months ago

“Very well priced, easy to book, easy to track and arrived on time.”

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Posted 7 months ago

Thanks, Anthony! Great to hear everything was straightforward and ran on time.

Posted 6 months ago

“Excellent service got my delivery as planned”

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Posted 7 months ago

Thanks, Alexander! Pleased to hear your delivery went as planned.

Posted 6 months ago

“Fast smooth transaction thanks”

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Posted 7 months ago

Thanks, Paul! Glad everything went smoothly and quickly.

Posted 6 months ago

“Excellent service. Was picked up within a couple of hours and arrived on a next day service by lunchtime. Spot on.”

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Posted 7 months ago

Thanks, Andy! Great to hear the collection and delivery were spot on. We’ll be happy to help again.

Posted 6 months ago

“Reliable and brisk service”

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Posted 7 months ago

Thanks, Irfan! Glad to hear you found the service reliable and quick.

Posted 6 months ago

“Picked up on time and dropped off on time, driver helpful this end. No problems.”

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Posted 7 months ago

Thanks, Robert! Great to hear everything ran smoothly and the driver was helpful.

Posted 6 months ago

“Great service no feedback to give...excellent work”

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Posted 7 months ago

Thanks, Tyrone! Glad to hear you were happy with the service. We appreciate your feedback.

Posted 6 months ago

“Very easy to sort excellent service 👍”

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Posted 7 months ago

Thanks, John! Glad to hear everything was straightforward and the service met your expectations.

Posted 6 months ago

“Unbeatable 🌟 ⭐️ 🌠 💫 The team have always kept their promise. They never fail to deliver. They've always exceeded my expectations. Their service and performance is 2nd to 0. There's a reason that your business has gone from strength to strength - and it's all down to the teamwork. 100% recommended. Thank you very much team PalletOnline ! 🚚 🚛 🏆 🌟 Best wishes, Adam Director Embracing Nature Ltd.”

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Posted 7 months ago

Thanks so much, Adam. Your support means a lot to the whole team and we’re proud to keep delivering for you. It’s always a pleasure working with Embracing Nature - we’ll keep doing our best to support your business. Speak soon!

Posted 6 months ago

“Excvellent speedy service. Excellent value.”

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Posted 7 months ago

Thanks, Jonathan! Pleased to hear you were happy with the speed and value of the service.

Posted 6 months ago

“Very efficient collected on the day booked and got the the customer in great condition”

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Posted 7 months ago

Thanks Pearl, glad it arrived on time and in perfect condition. Appreciate you taking the time to leave a review.

Posted 7 months ago

PalletOnline is rated 4.7 based on 1,869 reviews