PalletOnline Reviews

Name: PalletOnline
Address: Distribution House, Chemical Lane East, Stoke-on-Trent, Staffordshire
Rating: 4.72

4.7 Rating 1,868 Reviews

92 %

of reviewers recommend PalletOnline

Questions

About PalletOnline:

We are PalletOnline: The UK's top choice for pallet collection and delivery, to and from any destination in the UK and Ireland.

Proven to be the most reliable pallet delivery service in the UK, we are proud to be trusted by so many businesses and individuals to deliver a HUGE variety of goods across the UK and beyond.

✔️ Get an instant quote
✔️ Enjoy same day collection
✔️ Detailed tracking available
✔️ Insure your goods for up to £6,000!
✔️ Dedicated customer support team

If you're looking for a reliable and cost-effective pallet delivery, you've come to the right place! Ship your pallets anywhere in the UK, including mainland, highlands and islands, quickly and safely, with PalletOnline!

But don't just take our word for it - see what our customers have to say!

Visit Website

Phone:

01782525332

Email:

support@palletonline.co.uk

Location:

Distribution House,
Chemical Lane East,
Stoke-on-Trent
Staffordshire
ST6 4FB

Write Your review

Tell us how PalletOnline made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very pleasant during the recent bad weather we have experienced.”

Helpful Report

Posted 3 weeks ago

Hi Cindy, thank you for the 5 stars! We’re glad to hear you had a pleasant experience, especially with the recent bad weather. It's certainly been a cold one! Thanks for choosing PalletOnline, we really appreciate it.

Posted 1 week ago

“All went well, I’ll definitely use them again if needed”

Helpful Report

Posted 3 weeks ago

Hi Gary, thanks for taking the time to leave a review. We’re really glad everything went well, and it’s great to hear you’d use PalletOnline again. Thanks for choosing us, we’ll be here whenever you need another pallet moved.

Posted 1 week ago

“Excellent service drivers are very helpful as well”

Helpful Report

Posted 3 weeks ago

Hi Dak, thanks very much for your review. We’re glad to hear you had an excellent experience and that our drivers were helpful. Thanks for choosing PalletOnline, we hope to help again soon.

Posted 1 week ago

“Despite the snow in west yorkshire and loads in Aberdeenshire wher delivery was they still managed a next day delivery of a pallet so Thanks and my customer was also thankfull.”

Helpful Report

Posted 3 weeks ago

Hi Roy, thanks very much for the review! We’re really pleased we could still get the pallet delivered next day, especially with the poor weather. Thanks again for choosing PalletOnline, and we’d be glad to help again when you need us. Take care, PalletOnline

Posted 1 week ago

“An excellent on time delivery, with a very helpful driver. The price for the delivery was very competitive and my goods arrived in perfect condition. An excellent first experience of dealing with PalletOnline.”

Helpful Report

Posted 3 weeks ago

Hi James, thanks very much for the 5 stars! We’re really pleased your first experience with PalletOnline was a positive one. Thanks for choosing us, and we’d be glad to help again whenever you need a pallet moved. Best regards, PalletOnline

Posted 1 week ago

“Great service and very easy to use. Booking a collection was straightforward, updates were clear, and the support team was responsive when we had questions. Reliable and efficient—would definitely recommend PalletOnline for pallet deliveries.”

Helpful Report

Posted 3 weeks ago

Hi Sam, thanks for the great review! We’re really pleased to hear you found our platform easy to use and the booking process straightforward. It’s also good to know the updates were clear and the support team could help when needed. Thanks for the recommendation and for choosing PalletOnline. We look forward to helping with your pallet deliveries again! Kind regards, PalletOnline

Posted 1 week ago

“Placing an order for a collection/delivery of a pallet through PalletOnline was quick & easy. The cost is quoted instantly as soon as all details are given and the collection and delivery dates were as scheduled. I needed a same day collection and this was arranged mid morning. Price was fair considering the urgency. A personal drawback for me was, I was unable to track the progress, other than that, good service.”

Helpful Report

Posted 3 weeks ago

Hi Eleanor, thanks so much for your review and for choosing PalletOnline. We’re really pleased to hear the booking process was quick and easy, and that we could arrange a same-day collection for you at short notice. We also appreciate your honest feedback around tracking. That’s really helpful for us and something we’re always looking to improve. Thanks again for your kind words and for using PalletOnline, we’d be happy to help again whenever you need us. Best wishes, PalletOnline

Posted 1 week ago

“Needed some wheels shipped from Cornwall to Gloucestershire. Good price quoted for a small under 50KG pallet which was a good start. Website easy to use and book your collection and delivery. Collection was as stated and delivery also, so very pleased and would deffinayely use again.”

Helpful Report

Posted 4 weeks ago

Thanks for the 5 stars, Philip! We're looking forward to working with you again in the future. Best wishes, PalletOnline

Posted 1 week ago

“Picked up on time and delivered a day earlier than originally planned. Very pleased with the service and would definitely use again.”

Helpful Report

Posted 4 weeks ago

Thank you for taking the time to leave a review, Justin! We're glad you found our service great, and we look forward to working with you in the future! Best wishes, PalletOnline

Posted 1 week ago

“Good and quick service”

Helpful Report

Posted 4 weeks ago

Thank you for the 5-stars, Adam! Best wishes, PalletOnline

Posted 1 week ago

“Top service Nikki and Poly 10 Star service always on the line for me Happy New Year”

Helpful Report

Posted 1 month ago

Thank you for the fantastic 5-star review! We're glad Nicki and Poly were helpful, we'll be sure to pass on your comments. Happy New Year! Best wishes, PalletOnline

Posted 1 week ago

“We’ve been using this company for the last 6 months, and I must say they have never let us down. Deliveries are always speedy and efficient, and they genuinely take care of palletised goods. Customer service is top-notch , they interact with you whenever needed and are always helpful and responsive. We’ve used several pallet companies in the past and unfortunately experienced damaged items, but we genuinely can’t fault this company at all. We’ve already sent close to 100 pallets with them, and the service has been consistently excellent. Well done to the team , we’re looking forward to doing even more business in 2026. Happy New Year - Babz Tech Ltd!”

Helpful Report

Posted 1 month ago

Wow, thanks for the 5 stars, Babar! We really appreciate the trust you’ve put in us. Wishing you all the best for 2026, we're looking forward to further success together. The PalletOnline team

Posted 2 weeks ago

“Excellent service many thanks”

Helpful Report

Posted 1 month ago

Thanks Steven, appreciate you taking the time to leave a review.

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

Thanks Rik, appreciate you taking the time to leave a review.

Posted 1 month ago

“First class service , picked up as booked and delivered 48 hours later in Scotland.”

Helpful Report

Posted 1 month ago

Thanks Jane, appreciate you taking the time to leave a review.

Posted 1 month ago

“First time user for Klassic Keys GB....item was a Wurlitzer EP200A (1978) electric piano requiring shipping from Ashby-de-la-Zouch to Aberdeen. These chunky pianos do not travel well, and do not want "banged about/dropped/thrown etc". PO collected and delivered with NO fuss/NO faff, and at a great price. Will certainy use them again a great find for Klassic Keys GB (Ashby-de-la-Zouch).”

Helpful Report

Posted 1 month ago

Thanks Douglas, appreciate you taking the time to leave a review.

Posted 1 month ago

“Hood value and picked up next day, delivered 2 days later, so all very good”

Helpful Report

Posted 1 month ago

Thanks Tom, appreciate you taking the time to leave a review.

Posted 1 month ago

“very helpful and patient drivers. collect and deliver perfectly smooth. Help me move and position the pallet exactly where I needed. Reasonable price.”

Helpful Report

Posted 1 month ago

Thanks Michal, appreciate you taking the time to leave a review.

Posted 1 month ago

“Driver was great collected with no problems tracked the whole way and delivered on time”

Helpful Report

Posted 1 month ago

Thanks Andrew, appreciate you taking the time to leave a review.

Posted 1 month ago

“Great Service and very efficient. Best price with in sizes in pallet.”

Helpful Report

Posted 1 month ago

Thanks Christopher, appreciate you taking the time to leave a review.

Posted 1 month ago

PalletOnline is rated 4.7 based on 1,868 reviews