PalletOnline Reviews

Name: PalletOnline
Address: Distribution House, Chemical Lane East, Stoke-on-Trent, Staffordshire
Rating: 4.72

4.7 Rating 1,858 Reviews

92 %

of reviewers recommend PalletOnline

Questions

About PalletOnline:

We are PalletOnline: The UK's top choice for pallet collection and delivery, to and from any destination in the UK and Ireland.

Proven to be the most reliable pallet delivery service in the UK, we are proud to be trusted by so many businesses and individuals to deliver a HUGE variety of goods across the UK and beyond.

✔️ Get an instant quote
✔️ Enjoy same day collection
✔️ Detailed tracking available
✔️ Insure your goods for up to £6,000!
✔️ Dedicated customer support team

If you're looking for a reliable and cost-effective pallet delivery, you've come to the right place! Ship your pallets anywhere in the UK, including mainland, highlands and islands, quickly and safely, with PalletOnline!

But don't just take our word for it - see what our customers have to say!

Visit Website

Phone:

01782525332

Email:

support@palletonline.co.uk

Location:

Distribution House,
Chemical Lane East,
Stoke-on-Trent
Staffordshire
ST6 4FB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a fantastic company collection was on time delivery was well ahead of time customer services just so helpful will 100% be using again fantastic”

Helpful Report

Posted 2 months ago

Hi Kenneth, Thank you for your fantastic review! We’re so glad to hear that the collection and delivery exceeded your expectations. Our team takes pride in providing helpful customer service, and it's great to know you felt supported throughout the process. We can’t wait to have the pleasure of serving you again! Best wishes, Team PalletOnline

Posted 2 months ago

“Excellent service, very prompt👍💪”

Helpful Report

Posted 3 months ago

Hi SCHEVILLE, Thank you for your fantastic feedback! We're so glad to hear that you experienced prompt service with us. Your satisfaction is our top priority, and it’s wonderful to know we hit the mark for you. We appreciate your support and look forward to assisting you again in the future! Best wishes, Team PalletOnline

Posted 2 months ago

“Your staff member was extremely helpful, polite and efficient. The service was very quick and easy to arrange. I will definitely use again if needed. Many thanks.”

Helpful Report

Posted 3 months ago

Hi Louise, Thank you for your kind feedback! We’re so glad to hear that our staff made your experience quick and easy. It’s wonderful to know that you found our team helpful and polite. We appreciate your support and look forward to assisting you again in the future! Best wishes, Team PalletOnline

Posted 2 months ago

“I love this company and service is always great. My saw got damaged during transit this time however.”

Helpful Report

Posted 3 months ago

Hi Michael, we appreciate your loyalty and the many bookings you’ve made with us. We’re sorry your saw was damaged on this occasion - issues like this are very rare, and our team will make sure it’s properly reviewed for you.

Posted 2 months ago

“Pick up and delivery was as requested,delivered to address and on time .”

Helpful Report

Posted 3 months ago

Hi Paul, Thank you for your fantastic review! We're delighted to hear that your pick-up and delivery went smoothly and on time. We always strive to meet our customers' expectations, and your feedback truly motivates us. We look forward to serving you again in the future! Warm regards, Team PalletOnline

Posted 2 months ago

“Easy to organise, extremely quick, efficient, and cheap!”

Helpful Report

Posted 3 months ago

Hi Joanne, Thank you for your fantastic review! We're so glad to hear that you found our service easy to organise and efficient. Your satisfaction means a lot to us, and we're delighted that you found us to be a cost-effective solution. We can't wait to assist you again! Best wishes, Team PalletOnline

Posted 2 months ago

“Unable to get original price quoted then unable to enter discount code(screen froze) ended up paying £11 + vat more than quote. Pick up ok but no pallet truck on wagon for delivery had to hand ball off.”

Helpful Report

Posted 3 months ago

Hi Edmund, Sorry for any issue - if you have any further feedback on this please let me know directly and I will happily look into it for you - dm@palletonline.co.uk.

Posted 2 months ago

“I was happy with the price and delivery. The driver was helpful and said he'd fix the binding on the package as it snapped when uplifting. Unfortunately the recipient claims there are a few scratches on the item and wants to deduct £35 from my refund. I am waiting on evidence of this, as the item was unoacked and rrpacked almost immediately in the original packaging. I have no compkaints about your service but would like any feedback on the delivery and if there were any issues. I woukd use this in my interaction with the the seller. Regards, Frank Williamson”

Helpful Report

Posted 3 months ago

Hi Frank, Thank you for taking the time to share your feedback with us! We're glad to hear that you were satisfied with our pricing and delivery service. It sounds like the driver went above and beyond, which we really appreciate hearing. Regarding the scratches on the item, we understand how important it is to resolve this matter smoothly. Once you receive the evidence, please let us know. Thank you again for your support! Warm regards, Team PalletOnline

Posted 2 months ago

“Absolutely great picked up on time and delivered early brilliant Pete”

Helpful Report

Posted 3 months ago

Hi Peter, Thank you for your fantastic review! We're thrilled to hear that everything went smoothly with your pickup and delivery. It's our aim to provide an excellent service, and we're so glad to know you experienced that. We appreciate your support and look forward to helping you again in the future! Best wishes, Team PalletOnline

Posted 2 months ago

“No problems, helpful driver will use again”

Helpful Report

Posted 3 months ago

Hi Rupert, Thank you for the fantastic review! We’re delighted to hear that our driver was helpful and that you had no issues at all. Your satisfaction is our priority, and we look forward to serving you again in the future! Best wishes, Team PalletOnline

Posted 2 months ago

“fisrt time using PalletOnline, very easy to use and quick delivery.”

Helpful Report

Posted 3 months ago

Hi Joe, Thank you for your wonderful review! We're so glad to hear that your first experience with PalletOnline was easy and that you enjoyed our quick delivery. Your satisfaction is our top priority, and we can’t wait to assist you again in the future! Best wishes, Team PalletOnline

Posted 2 months ago

“Very efficient pallet delivery, left southern england on Monday afternoon and arrived Wednesday morning in scotland, both drivers were excellent. Would definately use again”

Helpful Report

Posted 3 months ago

Hi Lynn, Thank you for your stellar review! We're so pleased to hear that your pallet delivery was both efficient and timely, and that our drivers made a positive impact on your experience. Your satisfaction is our priority, and we can't wait to serve you again in the future! Kind regards, Team PalletOnline

Posted 2 months ago

“I never imagined it would be so easy!”

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Posted 3 months ago

Hi JC, Thank you for your fantastic feedback! We're so glad to hear that you found our service incredibly easy to use. Making the process simple and efficient for our customers is always our priority. We truly appreciate your support, and we look forward to serving you again soon! Warm regards, Team PalletOnline

Posted 2 months ago

“This s the 1st time I have used palletonline and was dubious. However it was very easy to use and ran smoothly”

Helpful Report

Posted 3 months ago

Hi Yasmin, Thank you for sharing your experience with us! We're delighted to hear that you found our platform easy to use and that everything ran smoothly for you. It’s always great to hear when our customers feel confident in trying something new with us. We appreciate your feedback and look forward to having you back! Warm regards, Team PalletOnline

Posted 2 months ago

“Fantastic service start to finish, very easy best price around and it all went like clock work would definitely 100% recommend anyone to use them.”

Helpful Report

Posted 3 months ago

Hi Jo, Thank you for your fantastic review! We're so glad to hear that you had a seamless experience from start to finish. It's our goal to provide the best service at the best prices, and it’s wonderful to know we hit the mark for you. Your recommendation means a lot to us! Warm regards, Team PalletOnline

Posted 2 months ago

“Collected on time by Bowkers as usual. Great service from them. Delivered to my customer on time. Excellent service all round.”

Helpful Report

Posted 3 months ago

Hi Ian, Thank you for your great feedback! We're so glad that Bowkers provided their usual prompt service and that everything went smoothly with your delivery. It's always our aim to ensure a hassle-free experience for our customers, and it's wonderful to hear we succeeded. We appreciate your support and look forward to working with you again! Best wishes, Team PalletOnline

Posted 2 months ago

“1st time to use this service, it was amazing. Needed to get a pallet of goods over 250 miles away. The greatest experience of a courier ever. Highly, highly recommend.”

Helpful Report

Posted 3 months ago

Hi Amanda, Thank you so much for your incredible feedback! We're absolutely delighted to hear that your first experience with us was amazing and that we could meet your delivery needs so seamlessly. Your recommendation means the world to us, and we can’t wait to assist you again in the future. Warm regards, Team PalletOnline

Posted 2 months ago

“Very good service thanks to faging and wally”

Helpful Report

Posted 3 months ago

Hi Mark, Thank you for your kind words! We’re delighted to hear that you had a great service experience with Faging and Wally. Your satisfaction is our priority, and we truly appreciate your positive feedback. We look forward to serving you again soon! Warm regards, Team PalletOnline

Posted 2 months ago

“Very good. Not had a need for pallet deliveries before, makes it all quite straightforward. Would use again. Wasn’t the cheapest out there, but the website talked an idiot through the process quite easily”

Helpful Report

Posted 3 months ago

Hi Ryan, Thank you for your great review! We're so glad to hear that you found the pallet delivery process straightforward and user-friendly. It’s wonderful to know that our website helped guide you through it all. Your feedback is invaluable, and we look forward to serving you again in the future! Best wishes, Team PalletOnline

Posted 2 months ago

“First time using a pallet delivery company. Thoroughly impressed, very little to say as it was so uneventful- the way it should have been. -ve I paid for a 12 O'Clock delivery slot but the pallet arrived early, almost missed the guy as he was about to drive off when I arrived at my central london office.”

Helpful Report

Posted 3 months ago

Hi Alastair, Thank you for taking the time to share your experience! We're glad to hear that everything went smoothly for your first pallet delivery. We apologise for the early arrival, and we appreciate your understanding of the situation. Your satisfaction means a lot to us, and we hope to serve you again in the future! Best wishes, Team PalletOnline

Posted 2 months ago

PalletOnline is rated 4.7 based on 1,858 reviews