Paisley Freight Reviews

Name: Paisley Freight
Address: 2 Airlink Industrial EstateInchinnan Road, Paisley
Rating: 3.91

3.9 Rating 423 Reviews

72 %

of reviewers recommend Paisley Freight

Company Reviews

Metrics

Info

3.9

Based on 423 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Paisley Freight:

Paisley Freight offers national and European delivery services for alloy wheels, tyres, bikes, car parts and pallets. We currently offer next working day delivery within the UK and express European delivery services.

We understand that the cost of delivery is important to all, from businesses to individuals. Therefore, we work with our network of couriers to provide low prices for a selection of services.

Visit Website

Phone:

0141 244 0148

Email:

delivery@paisleyfreight.com

Location:

2 Airlink Industrial EstateInchinnan Road
Paisley
PA3 2RS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never again ! Booked on 19th Oct for a courier to collect a small child’s trike ! Spoke to the advisors online to tell me how to package it and the measurements were fine ! Booked all online to have it collected fine ! Then no delivery !!! Contacted paisley to be informed it’s 19cm too big ! What !!! I now have a disabled little girls birthday Monday to which will now cost me £300 to purchase another one to get it ontime for her ! Disgusting service not a happy customer and would not use again !!!”

Helpful Report

Hello, We are sorry to hear your parcel was not delivered. As we work with a network of couriers we have to adhere to strict packaging, dimension and weight requirements. Our customer service team would have advised the parcel would be fine for delivery if measurements are within 1.6m (length), with the sum of the width and height not exceeding 1.2m. If the parcel exceeds these dimensions when at the depot then it cannot be sent. We are sorry for the inconvenience this has caused. We advise double checking the dimensions before shipping. Kind Regards Paisley Freight

“Very good service picked up on the Wednesday I booked and deliver to me the next day very happy to use again.”

Helpful Report

Hi Mark, We are happy to hear are satisfied with the service provided by Paisley Freight and hope you do use us again in the future. Kind Regards Paisley Freight

“very impressed,great service, was collected the Thursday morning and delivered next day.easy to book and would use again for large items like a saddle.”

Helpful Report

Hi Tina, Thank you for taking the time to review Paisley Freight. We have a variety of different options for large items, we do hope you think of us again in the future. Kind Regards Paisley Freight

“Placed order on Monday,goods collected on Tuesday and delivered on Wednesday lunchtime!!! How’s that for service. I would say 1st class.”

Helpful Report

Hi Bill, We are delighted to hear you have received a good service. We work hard to ensure our customers consistently receive a good service. Kind Regards Paisley Freight

“Does what it says she on the tin 10/10.”

Helpful Report

Hello, We are glad you are happy with the service you received. Please think of us again in the future. Kind Regards Paisley Freight

“Very poor service. Charged me £9.99 for a missed collection when i was in all day waiting for them. Even tried telling me the tried to ring me but i didnt have any missed calls. Was unwilling to check with the driver if he was at the right house. Totally unwilling to help”

Helpful Report

Hi, We are sorry our driver missed you for the collection. We want to get to the bottom of any issue you are having. If you wish us to investigate this further please email us on delivery@paisleyfreight.com (including your reference number). Kind Regards Paisley Freight

“Excellent service, speedy and helpful delivery Thank you”

Helpful Report

Hi Mr Sander, Thank you for taking the time to review Paisley Freight. We are happy to hear you have received an excellent service and hope you think of us again in the future. Kind Regards Paisley Freight

“Quick and very good service would recommend”

Helpful Report

Hi Mr Virk, We are happy to hear you have received a good service from Paisley Freight and we hope you think of us again in the future. Kind Regards Paisley Freight

“Worst courier ever, their drivers and warehouse staff will not take care of your parcels, even if you label goods as FRAGILE. Their "restricted items" and "send at your own risk" list is a page long. Basically almost anything you send with them will be a restricted item of some sort. They will not take ANY responsibility for the damage and will use their terms and conditions to get out of paying for any claims. Stay clear and use someone else if you want your goods to arrive in one piece.”

Helpful Report

Hi Sev, We apologise your parcel was damaged during delivery. Our packing requirements are in place to ensure, the safe delivery of your parcel but in this case, yours was unfortunately damaged. We safely deliver hundreds of parcels and therefore disappointed to hear about the damages. If you wish to discuss any problems you are having further please contact us directly at delivery@paisleyfreight.com or call 0141 244 0148. Kind Regards Paisley Freight

“Exelent twenty four hour service for car parts”

Helpful Report

Hello, We are glad you are benefitting from our next day delivery! We hope you use us again in the future. Kind Regards Paisley Freight

“Brilliant service quick and efficient thank you”

Helpful Report

Hi Mandy, We appreciate you taking the time to review Paisley Freight and are happy to hear you received a good service. We aim to provide the best and quickest service possible for all our customers. Kind Regards Paisley Freight

“Easy to use website, fast reliable collection and delivery service, I have used this company for years now and never once had a problem, 5 stars all the way for me”

Helpful Report

Hi Chris, Thank you for taking the time to review Paisley Freight. We are delighted to hear you are consistently receiving a good service. We work hard to ensure you will continue to receive the same level of service. Kind Regards Paisley Freight

“fast hasle free first class service and good priceD”

Helpful Report

Hi Duncan, Thank you for taking the time to review our services. We are glad to hear you have received a good service and we hope you use Paisley Freight again in the future. Kind Regards Paisley Freight

“Quick, easy and efficient service.”

Helpful Report

Hi Paul, Great to hear you are receiving a good service from Paisley Freight. Kind Regards Paisley Freight

“Good service keep it up”

Helpful Report

Hi Patel, We are glad you are happy with the service we provide! Kind Regards Paisley Freight

“Used on and off for years now and never had a single problem”

Helpful Report

Hi Stuart, We appreciate you taking the time to review Paisley Freight and are delighted as a returning customer you are consistently receiving a good service. Kind Regards Paisley Freight

“They are very Good Service👌”

Helpful Report

Hi Enamul, We appreciate you taking the time to review our services. We aim to provide a reliable and quick service for all our customers. Please keep us in mind for the next time. Kind Regards Paisley Freight

“Good value and fast delivery”

Helpful Report

Hi Saqib, Thank you for taking the time to review Paisley Freight. We are happy to hear you are receiving a good service. Kind Regards Paisley Freight

“Good service as always”

Helpful Report

Hi Roland, We work hard to ensure our customers receive the best possible service and we appreciate you taking the time to review the service you received. Kind Regards Paisley Freight

“always you guys 100+ deliverys for alloy wheels, only had 2 problems, which were soon sorted!”

Helpful Report

Hi Thomas, We appreciate you have taken the time to review our services. As a returning customer, we are delighted to hear you are consistently receiving a good service. Kind Regards Paisley Freight

Paisley Freight is rated 3.9 based on 423 reviews