Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.69

4.7 Rating 4,741 Reviews

94 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,741 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Swing hasn’t been erected yet as it’s a Christmas present for our granddaughter. Looks really sturdy and good value for the money. I particularly like the high backed seat and ordered the seat as well for when she’s older. Great service too!”

Helpful Report

Posted 7 years ago

Thank you for the review, I am sure she will love it Heather

Posted 7 years ago

“Can't recommend this website more! I decided to change the colour of the car I purchased, for my daughter's Christmas and it couldn't have been easier. I mailed them and told them i wanted my white ride on car changed to yellow instead. They then told me to refuse delivery and as soon as I did the yellow was dispated the next day and arrived the following. They're also very easy to get on the phone, as a had to phone them to get new number plates as they were attached to the box of the original. But they arrived 2 days after that aswell. Very pleased that I choose this site.”

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Posted 7 years ago

Thank you for the review, i'm glad you are happy with the car Heather :)

Posted 7 years ago

“Thank you very much for your speedy service. I havent had a look at the car yet as its boxed and is a christmas present. I did however order a number plate at the same time and I havent had any notification of that being sent yet. I hope this turns up before christmas”

Helpful Report

Posted 7 years ago

Thank you for your review, the number plates were sent separately. I hope its a loved Christmas present Heather :)

Posted 7 years ago

“The quad we bought our grandson seems very good (early days!). It arrived on time and is a good looking unit. The only issue we’ve had so far is that one of the rear wheels forced itself over the split pin on the axle. It may just be over boisterous Grayson so we’ll keep and eye on it. Otherwise very good so far.”

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Posted 7 years ago

Thank you for the review, any issues at all please just let us know Heather :)

Posted 7 years ago

“Excellent service delivered on time quality products!”

Helpful Report

Posted 7 years ago

Thank you for the review Heather :)

Posted 7 years ago

“The web site was user friendly, if an old fellow can navigate it then anyone can, delivery service was excellent, kept informed all the way, and the product was amazing my Grandson is going to love it! the assembly instructions were very difficult to understand and the drawings to small, but i got there in the end.”

Helpful Report

Posted 7 years ago

Thank you for the review, he will love his present :) Heather

Posted 7 years ago

“Super fast service well informed. Always get a little worried when ordering from a site that is new, well I need not have worried at all. Not opened the product yet as it’s an xmas present but so far so good thank you. Will add review once we have opened it and used the quad bike”

Helpful Report

Posted 7 years ago

That's great, thank you for the review :) Have a great Christmas Heather :)

Posted 7 years ago

“problems with deliver but sorted with office another one sent out next day many thanks x x”

Helpful Report

Posted 7 years ago

Hi Jennifer I am sorry to hear this, please contact me at heather@outdoortoys.co.uk and I will look In to this for you, I will contact you in the morning and let you know where it is as soon as I can speak to the couriers Heather

Posted 7 years ago

“Amazing service and quick delivery. Would highly recommend this sight. We’re going to have one happy little girl at Christmas.”

Helpful Report

Posted 7 years ago

“Gave me a cost regarding postal charges over the phone and informed me that i should make order online. They then charged me almost double (£90 instead of £49) and are now denying any conversations. Beware....get all in writing beforehand. Following the above, the customer services team agreed to refund the amount that was owed to me and honoured their initial agreement. I am therefore more happy with the service and have adjusted my rating accordingly.”

Helpful Report

Posted 7 years ago

Hi, all postage costs are displayed on screen before payment, you mailed us the day after to ask why you had been charged so much, you also split your consigignment in to more than one pallet delivery. If you need any assistance with the cars please do let us know Heather

Posted 7 years ago

“Very quick shipping and delivery despite Black Friday. Product as described. Quality 8 of 10. Quite easy to assemble. Manual terrible. I would recommend definitely.”

Helpful Report

Posted 7 years ago

Thank you for the review, we are working on instructions Heather :)

Posted 7 years ago

“Very impressed. Delivered quickly. Also I accidentally ordered 2 and I was emailed to see if I wanted 2 not just sent 2. I would recommend to my family and friends.”

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Posted 7 years ago

Thank you, glad it got there quickly for you Heather :)

Posted 7 years ago

“EXCELLENT QUICK SERVICE.”

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Posted 7 years ago

Thank you for the review :) Heather

Posted 7 years ago

“Just building this just now and see how well it works before I hand this to my little boy for Xmas , only thing so far I’m disappointed in is the cheap private plate made for this with my sons name. A sticker that cost more like a £1 not £5 and doesn’t even fit the plate ?? So can see the other sticker underneath. So will see quality of car before commenting”

Helpful Report

Posted 7 years ago

Thank you for the review, they do look better with the first plates fully removed, and i'll happily replace the plates if you would like to try this Heather :)

Posted 7 years ago

“Instructions are absolutely terrible but was sorted and built in a couple of hours. Vehicle looks great the lights are bright and sounds are really loud from aux cable.. Control works great and sure boy will love it build quality could be abit better but all in all kids will love it all the same. Only really adults that will nit pick the product.”

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Posted 7 years ago

“We ordered Bentley Continental Supersport and are blown away with the details to the badge mirrors seats etc it's the best we have seen and our son is called Bentley so there was no other choice really! Absolutely love the car as does our child our only complaint is the personalised number plate sticker is too short to fit on the number plate over the original stickers... save the £5 and don't get it personalised.”

Helpful Report

Posted 7 years ago

So glad you love the car, it has great detail. The original stickers are better removed first? If you need any assistance please contact us Heather :)

Posted 7 years ago

“Thanks outdoor toys for the quad i think the kids will love it”

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Posted 7 years ago

Thank you for the review, thats great to hear Heather :)

Posted 7 years ago

“Excellent product and service”

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Posted 7 years ago

Thank you for the review Heather :)

Posted 7 years ago

“Ordered a large toy from outdoor toys it arrived within 2 days as stated on order confirmation. Great service and kids car is amazing thanks outdoor toys .”

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Posted 7 years ago

Thank you for the review, hope they love their new car Heather :)

Posted 7 years ago

“Not checked the item properly, it is a Xmas gift. Despatched mega fast, only fault at the moment is the carrier. On receipt, the box was badly damaged, brief check on parts, all seems fine. Recommendation is change your carrier to get 5Stars”

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Posted 7 years ago

I do apologise the box was damaged and will feed this back to the courier. Thank you for the review, and i'm sure it will be agreat Xmas present Heather :)

Posted 7 years ago

Outdoor Toys is rated 4.7 based on 4,741 reviews