Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.70

4.7 Rating 4,724 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,724 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality product. Great customer service when I contacted via email. Professional and friendly delivery driver. Thank you.”

Helpful Report

Posted 4 years ago

“Excellent product, excellent communication, superb delivery (kept in touch all day with arrival time) and lovely delivery driver. Highly recommend!”

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Posted 4 years ago

“An excellent product, easy to assemble and delivered in super quick time.”

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Posted 4 years ago

“Great service very good point of contact . Definitely shop again”

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Posted 4 years ago

“Brilliant my grandaughter loves it. And she is also trying to use the ladder and rope swing something she as never done before. She feels safe which is great. I must admit it took my self (5ft 4inch) and my daughter (5ft 8inch ) several hours to put it together and up safety. Lol but it was a good work out.”

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Posted 4 years ago

“Exactly what we were hoping for. Perfect for our 18month old. Strong and sturdy, easily adjustable for required hight.”

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Posted 4 years ago

“Fantastic quality”

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Posted 4 years ago

“Excellent service and product, delivered before quoted. Delivery service also excellent. Granddaughter loves the swing and slide”

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Posted 4 years ago

“Lovely bike . We got it for Grandsons birthday . Delivery time excellent .”

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Posted 4 years ago

“Extremely pleased with my purchase. Very sturdy swing set!! Really happy, thanks guys...big recommendation to Dan also who delivered my swings and carried then around to where I needed them, really appreciate that.”

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Posted 4 years ago

“Easy to assemble and sturdy design. Very pleased with the triple swing and felt it was value for money.”

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Posted 4 years ago

“All correspondence was delivered as message said.Message2say trampoline on it's way within 2hour slot+it was.We are very happy with the service+goods”

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Posted 4 years ago

“Simple transaction, great communication. Fantastic quality”

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Posted 4 years ago

“An incorrect item was shipped to me. However, mistakes happen and I find the sign of a good, trustworthy company is how they deal with mistakes. Outdoor Toys responded quickly and extremely well, the helpdesk and the delivery drivers are very friendly and professional and I'll definitely order from Outdoor Toys again.”

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Posted 4 years ago

“Strong and sturdy and my grand kids love it”

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Posted 4 years ago

“Good quality product, clear instructions and easy for two people to put together. Girls are all very happy with it!”

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Posted 4 years ago

“Ordered our goods and delivered promptly. Brilliant quality for our grandson.”

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Posted 4 years ago

“Our grandchildren love the swing.However the wood had some cracks which are probably insignificant ( but we took a photo just in case). The delivery however was a shambles.The swing went astray then arrived with no warning at all at 7 in the morning. You did contact us to apologise for the delay but we were led to expect originally that warnibv7ng of its arrival would be given.”

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Posted 4 years ago

“Wonderful service great product Amazing couldn’t be more pleased.”

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Posted 4 years ago

“Required parts for trampoline not listed on the website. Enquired via email and was asked for photos to ensure correct parts were sourced. Very reasonable quote given for the parts I needed and delivered promptly. Great customer service, greatly appreciated.”

Helpful Report

Posted 4 years ago

Outdoor Toys is rated 4.7 based on 4,724 reviews