Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.70

4.7 Rating 4,725 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,725 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with products and super fast delivery.”

Helpful Report

Posted 4 years ago

“Loved the product. Loved the delivery - which was quick, easy and completely hassle free. The assembly instructions were good - but can be much better. The screws and nuts were all in one bag making it a job by itself to sort out before starting the project. The two screws that are supplied with the slide is too long and because it comes with a closed nut, there is a 1 cm gap between the bolt and the wood, therefore the slide is loose. I had other screws so had to change it. There is no mention of how high the platform is to be, so the user must figure out that the height of the slide is to your liking - I guessed the height, now the slide is a little too steep. Wish I had kept it lower so my kid could have a more gentle slide rather than a fast one! The swing seat is nice, but better locking mechanism is needed to keep the chair from sliding back or forward - there is a plastic cap on the underside of the seat - but it keep slipping on the rope. The ladder to the platform of the slide needs to be inclined and not vertical as small kids are certainly not able to climb it. The inclination should be adjustable so we can change the difficulty for the child to climb up. I have not fixed the steps because I now need to buy some timber and make the steps inclined or make actual steps. All this being said, I would certainly buy from them again purely cause of the easy of purchase, delivery and over all quality. Well done on your wonderful product. I will certainly look to buy more toys in the new future.”

Helpful Report

Posted 4 years ago

“Super quick delivery, really friendly and helpful delivery driver Matt! Not built up our climbing frame yet but love the design, the fact you can add to it and all the different parts to it - so we look forward to having it sorted.”

Helpful Report

Posted 4 years ago

“Swift delivery. Good communication on timings from driver”

Helpful Report

Posted 4 years ago

“Very happy with my purchase of sit on child's car.No problem whatsoever with the orderering completely straight forward well done Outdoor Toys”

Helpful Report

Posted 4 years ago

“this is great, you can change the fittings for other things, not too tricky to build and our grandkids absolutely love it.”

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Posted 4 years ago

“Faultless service on every level - quality of product, communication, delivery. Highly recommended.”

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Posted 4 years ago

“Great communication from moment of purchase to delivery. 3rd purchase and consistent every time. Delivery when stated. Not opening yet but know support will be there if required when we do”

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Posted 4 years ago

“Great service. Prompt delivery.”

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Posted 4 years ago

“I ordered wet and sand table plus step up roller coaster both excellent and very quick delivery”

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Posted 4 years ago

“The little man loves his trailer”

Helpful Report

Posted 4 years ago

“It pleased me that the good quality wooden structures were locally made, that the courteous driver was Welsh and that the ordering and delivery was simple and prompt and I was kept fully informed.”

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Posted 4 years ago

“Brilliant service from start to finish 😊”

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Posted 4 years ago

“Purchased a Rebo playhouse and raised base from Outdoor Toys. Communication, price and delivery was excellent. Very happy with purchase I would definitely order from them again in the future.”

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Posted 4 years ago

“Great prices and a lovely trampoline, kids love it.”

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Posted 4 years ago

“Amazing!!”

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Posted 4 years ago

“Super service, speedy delivery. Driver very helpful on taking stuff around the back of house. Not put together yet as weather is awful. Quality of product looks amazing can’t wait to see it up in the garden”

Helpful Report

Posted 4 years ago

“Brilliant piece of kit...my son gas a big grin on his face every time he is out on it. 5 stars....came well packaged too.”

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Posted 4 years ago

“The order was easy to place and updates were sent with all the relevant information. The swing set was delivered very quickly indeed. Delighted with the service!”

Helpful Report

Posted 4 years ago

“arrived”

Helpful Report

Posted 4 years ago

Outdoor Toys is rated 4.7 based on 4,725 reviews