Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.70

4.7 Rating 4,725 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,725 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent equipment - easy to follow instructions - highly recommended”

Outdoor Toys 5 star review on 3rd April 2021

Helpful Report

Posted 4 years ago

“I read some poor reviews last year so didn't order anything BUT revisited the site this year and decided to place an order as outdoor toys were showing the best prices. Within a week of placing my order my nest swing arrived and its perfect. Thank you - I have a very happy 8 year old who won't come off of it”

Outdoor Toys 5 star review on 29th March 2021

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Posted 4 years ago

“Fantastic great quality products and very quick delivery. Highly recommend!”

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Posted 4 years ago

“Delivery was really fast. Ordered it on a Saturday and it came Friday. Got told it was a PM slot so I didn’t need to wait in all day. My husband built it he didn’t say it was easy but he didn’t say it was hard. It was more the weight of it as it’s proper solid logs. It is very sturdy and the overall finish looks great like you can see why you’ve paid the money when you see the finished product. I got the baby seat with the swing just wish for almost £200 it came with a second seat to transition from baby/toddler to slightly older as it says up to 5 years. No 5 year old is fitting in the baby chair. But as a first time customer already passed on the website address to a few people”

Helpful Report

Posted 4 years ago

“Swing slide climbing wall configuration ideal for our two small grandchildren. Good strong construction took two of us 4 hours to build, would highly recommend.”

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Posted 4 years ago

“Great comms when contacted for order update. Was told item still on track to be delivered on 26 March from ordering 8 March. Item unexpectedly arrived on 22 March. Nice surprise but makes me wonder if it was ready to go sooner and my contacting the company prompted an earlier dispatch. But of a coincidence, but I'm not complaining. Excellent CS when contacted. Product looks pretty solid (due for an Easter construction) and all parts seem to be present. Even came with 2 drill bits which was a very welcomed touch. More companies could learn much from Outdoors Toys.”

Helpful Report

Posted 4 years ago

“Great service from ordering to delivery - would recommend 👍”

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Posted 4 years ago

“Rebo Wooden Swing Set plus Deck & Slide - Halley Green Good quality materials, easy to build. We treated the wood ourselves. However, the handrails at the top of the deck / slide need to be higher for safety reasons. Vertical ladder of deck is obstructed by corner pole of swing set and is a challenge to use anyway. A ladder which slopes is necessary. Room for improvement.”

Helpful Report

Posted 4 years ago

“My son is very happy with the 'jump'. I was looking for more substantial padding over the springs and a better fit and perhaps with the safety net being on the jump side of the springs so that they are completely secure and safe, in other words my child's feet could still slip under the pads and get caught in the springs. Instructions are ok but could be clearer. I built it up a little at a time over several days. However I am happy with the purchase, the overall quality, the jump mat is of good quality, net and support structures are all good. I think it will be a win for the summer. Thank you”

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Posted 4 years ago

“I’ve only just received it, so a review will come later. Very pleased with the delivery this morning, brilliant”

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Posted 4 years ago

“Delivered quicker than planned and professional delivery by Mo. Not opened yet but packaging looks in perfect condition.”

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Posted 4 years ago

“Fantastic Customer Service! Assisted with a difficult matter, with good communication and understanding manner. The product itself is brilliant and will last for many years.”

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Posted 4 years ago

“Simple and a great price”

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Posted 4 years ago

“We haven't yet opened it as it is an Easter gift for our grandchildren but we were really impressed by the speed of delivery. It arrived over two weeks earlier than expected. All very efficient.”

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Posted 4 years ago

“This is now my second purchase from Outdoor Toys as the quality of the goods were 5*. During my second order, I had a problem with my order - my fault, and after emailing, this was amended immediately. Customer service was excellent, fast delivery which you were informed with at all stages and quality of goods are long lasting, well worth the price. Would definitely recommend.”

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Posted 4 years ago

“Perfect service. Right product, right price and delivered quickly and efficiently”

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Posted 4 years ago

“The swing was easy to assemble and looks great, do recommend ground anchors too”

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Posted 4 years ago

“Faster than scheduled delivery. Seth was really nice and helpful. I haven't built the purchased swing yet, but the parcel and parts are in perfect condition.”

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Posted 4 years ago

“Friendly and efficient superb and fast delivery by Mo”

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Posted 4 years ago

“First class after sales service, excellent helpful staff, quick email reply”

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Posted 4 years ago

Outdoor Toys is rated 4.7 based on 4,725 reviews