Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.70

4.7 Rating 4,724 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,724 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The help i received from the customer service team when trying to decide on which item to purchase was fantastic. The same level of service came from 3 different people. I just hope the product itself is as good as the staff.”

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Posted 4 years ago

“I had a couple of problems with the online payment of my order, so I contacted the live chat. A lady called Lucy really helped me with my order, great customer service! Thank you!”

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Posted 4 years ago

“First time ordering from outdoor toys excellent. The staff were brilliant on the online chat got everything I needed for my grandchildren for xmas and fast delivery time to I do recommend”

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Posted 4 years ago

“Present is for Mas for granddaughter, very impressed with quickness of delivery will take photo hopefully and comment again after xmas. Many thanks.”

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Posted 4 years ago

“Although I haven’t received the item yet I can give you 5 stars purely for the prompt email replies, helpful customer relations and your stress free website. We purchased a Rebo swing earlier in the year from you and, no doubt we will receive the toddler swing seat again without any trouble. Well done OutdoorToys. I would definitely recommend your company.”

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Posted 4 years ago

“Great service,great product and prompt delivery of the Pluto Pink swing. Ordered on Sunday and was delivered Friday morning,i would highly recommend Outdoor Toys. Im just sorry i didnt wait for the Black Friday deals,but that doesnt mean im not happy with my purchase, Many Thanks, Gary”

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Posted 4 years ago

“Great customer services and prompt delivery”

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Posted 4 years ago

“Service was fantastic, delivery sooner than expected, I bought the Range Rover Evoque which is absolutely amazing, far better than I imagined, assemble was easy that expected, highly recommend buying from outdoor toys”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Thank you for your prompt delivery”

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Posted 4 years ago

“Super fast delivery, wpuld highly recommended. Thanks guys”

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Posted 4 years ago

“It will be a while before we can assemble the children's trampoline I have bought for my grandson this xmas. But all the parts are there solid and sound. We await Clement weather.”

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Posted 4 years ago

“Ordered the double swing set as a christmas gift. Not yet assembled but the delivery was very prompt. Really pleased with the service provided and was kept informed regarding delivery. Would use this store in the future.”

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Posted 4 years ago

“Great service two days to arrive not used yet as Xmas present but I am sure it wont disappoint!! Looks amazing my boy will be happy!! Matt”

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Posted 4 years ago

“Great communication and fast delivery . A very good company that we would definitely use again .”

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Posted 4 years ago

“Havnt sent the bike up yet it’s for Christmas but the service was amazing thank you”

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Posted 4 years ago

“Absolutely amazing the order was here on time and assembling it was so easy. I would defntly buy from outdoortoys again. Many thanks.”

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Posted 4 years ago

“Excellent service from ordering to delivery which only took 2 days in total, we were contacted by the courier with a day and time slot and they delivered on this. We purchased a Land Rover electric car and paid the extra to have it built ...wow it is brilliant and we can’t wait until Christmas Day to see him in it ...will definitely use this company in the future”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Brilliant!”

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Posted 4 years ago

Outdoor Toys is rated 4.7 based on 4,724 reviews