Outdoor Building Group Reviews

Name: Outdoor Building Group
Address: Showsite272 Langmuir RdGlasgow, Glasgow
Rating: 4.75

4.8 Rating 384 Reviews

95 %

of reviewers recommend Outdoor Building Group

Company Reviews

Metrics

Info

4.8

Based on 384 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0141 896 0272

Email:

info@outdoorbuildinggroup.co.uk

Location:

Showsite272 Langmuir RdGlasgow
Glasgow
G69 7RR

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Outdoor Building Group 5 star review on 10th September 2024

Emma Higgins

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had lots of correspondence initially about a large garage replacement and even visited their sales centre in Bargeddie. When we tried to arrange a site survey visit all communication from OBG ceased. They seem not to be interested in garages anymore despite this being part of portfolio. In fairness OBG have good prices so we have started negotiations three times and have now been “ghosted” three times. No replies to our emails or phone calls. Disappointed that our project is so far behind because of time wasted with OBG.”

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Posted 2 years ago

Hi Jenny, Really sorry.... yes even in a cost of living crisis we are quite busy BUT generally have no record off you Web Team OBG

Posted 2 years ago

“We’re very happy with our garden studios. Great service and speedy build.”

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Posted 2 years ago

“Delighted with the build. Great quality and would definitely recommend.”

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Posted 2 years ago

“Great service start to finish. Good communication, reliable, tidy and quality job.”

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Posted 2 years ago

“I've been using my build as a full time office for the last year and been very happy with how quickly it took to build the quality of workmanship and the finish of the building. I chose Outdoor Building Group after much research and I am very happy with my decision and hope to have many years using it.”

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Posted 2 years ago

“Three weeks to remove old garage base and erect new garden room. Happy with quality, tidiness and communication from the company and employees. Response to any query and suggestions was positive. Overall I would recommend”

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Posted 2 years ago

“We were looking for an outdoor building to be used as an office. After researching several companies we used OBG who were very professional from initial consultation through construction and finishing. The company was very easy to deal with and we would recommend them to any of our family and friends. Further to building being completed we used the landscaping department of OBG to complete several projects in our garden which they have with great success.”

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Posted 2 years ago

“The Outdoor Building Group were one of the most professional and reliable companies I’ve ever had the pleasure of dealing with. From the initial planning stages, through to the completion of installation, I found each individual to be attentive and sincerely committed to providing an excellent standard of work. Each of our queries were dealt with sensitively and creatively, and all work was completed promptly. Many thanks OBG - you’ve given our home a new lease of life!”

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Posted 2 years ago

“A very professional service from start to finish. A very pleasant team all round, very courteous and with good communication on-site and from the office. The on-site joiners were fantastic, very hardworking and considerate. We are delighted with our garden room which is exactly as we envisaged it and is a great space in summer but also all year round as so well insulated and easy to heat. We are glad we got a skylight which gives great additional natural light. I would highly recommend OBG as an excellent company with high standards and who build to your own specific needs.”

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Posted 2 years ago

“Fantastic build from start to finish….Tradesmen highly skilled with outstanding attention to detail. Bar, lounge and gym in a spacious area….brilliant value for money. An asset for years to come.”

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Posted 2 years ago

“OBG gave us a space to relax, host friends and family and get more use of our garden. Great service, even after the project finished.”

Outdoor Building Group 5 star review on 17th January 2023

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Posted 2 years ago

“Delighted! Great addition to our garden.”

Outdoor Building Group 5 star review on 18th October 2022

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Posted 2 years ago

“From initial enquiry, planning, building to aftercare the whole experience has been fantastic. Excellent value for money with the security of the aftercare and warranty. Sad that the journey is over, all staff have been amazing especially Charlene and Amy.”

Outdoor Building Group 5 star review on 10th October 2022

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Posted 2 years ago

“OBG have just completed our garden room project. The entire installation was completed within four weeks, from demolishing the garage, laying the groundworks to installing a beautifully designed and fitted garden room. These are not kit builds. Each room is bespoke to your requirements. All of the tradespeople were first class, friendly and fantastic to deal with. Alan and Duncan in particular, the joiners, did a fabulous job effectively building a mini house from scratch. The subcontract team of electricians and plumbers were also excellent. We couldn’t believe how quickly the project was carried out. Charlene and Amy in the office were fantastic at coordinating the project and keeping us advised of progress throughout. We can’t wait to use our new room for a teenage hang-out space. Very happy to recommend.”

Outdoor Building Group 5 star review on 17th September 2022

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Posted 2 years ago

“I am over the moon with the quality and speed of the build of my new garden office. And it looks fantastic. The materials used are all of the highest quality. What I love knowing too is that I don't have to treat the wood cladding, because the Adobo is pre-treated. As a company OGB is first class and I do not hesitate to recommend them. It was the boos Stuart that did my survey and made his recommendations as to what would suit me. The various build teams, from the clearance team who prepped the area and removed my ancient shed, the carpentry team, electricians, painters & plasterers, flooring fitters were all first class. This company is a well oiled machine and they are all very impressive. Even when I accidentally damaged my new heater they had someone out next day to fix it. They work hard and take pride in it. Brilliant company. I'll add photos once the decking and interior is finished.”

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Posted 2 years ago

“Couldn't fault initial sales meeting in Sep 21, but issues ever since. Groundwork started in Dec 21, got keys in Apr 22. It took until end Jun (& many calls/emails/photos) to get some repair work done - these issues were known to OBG, as highlighted at time of final inspection. I say some, as they ran out of replacement boards (20+) to be able to complete in one visit! It's now middle of Aug 22 and no further work has been undertaken. My cynical side says that the repair work was done to prevent us cancelling the landscaping. On that note, don't ask them to lay new turf. We haven't even progressed to reporting teething issues. These buildings aren't cheap. To say I have been disappointed is an understatement. it pains me to say it, but I'm reaching the point where I feel I need to get in touch with the lawyers very soon.”

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Posted 2 years ago

“Please be very cautious before giving this company the £2500 deposit required to proceed with works, this is the speediest thing they will make sure they do. Everything else they do from then on will be at a snail pace. This was in the case of a garden room which would be attached to our home, others may be different. The reason we went with them was because we were promised the earth and how simple and straightforward we were told it would be! I think this job was too hard for them as they needed to apply for a material variation to our planning and building warrant but instead of admitting this was beyond what they could do, they made promises about it being done within a few months etc which they did not follow through. They were clever in the respect of making these promises verbally even after me emailing my concerns they would reply by phone. It has been 10 months since I paid the £2500 and I was no nearer to having the garden room fitted which they have blamed the council for and the council have blamed them. They never return calls and when I emailed them to say I no longer had confidence in them and didn't want to proceed it took them over 2 weeks to respond. They showed no interest in trying to keep my custom nor refund any of the deposit I had paid. I think this is how they make their money to be honest and anything complicated they will put on the back burner hoping the customer will get fed up and cancel which I have had to do.”

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Posted 2 years ago

“The first crew demolished my old garage and cleared the site. The second crew call to say they could build the replacement a day earlier than expected and did a terrific job”

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Posted 2 years ago

“We had a garden room built by OBG and it is great! The problems came with the garden, we then used them for a landscaping job as we thought it would be easier for it all to be done with the same company. They laid new turf but didn’t prepare the ground properly so it was totally uneven. To their credit, they then came back and relaid it again but the exact same problem has happened. I spend a lot of money on the garden so expected that they would know how to lay turf! I have had three other landscape companies in to look at the lawn and all have said it wasn’t prepared or rolled properly and would cost hundreds of pounds (the same price as we paid for new turf) to be rectified. I sent OBG emails informing them of the quotes I’ve had from other companies but they’ve washed their hands of it and won’t fix ir offer compensation. In short, I would recommend for garden room only and find a proper landscape company for any garden work.”

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Posted 2 years ago

“I would highly recommend OBG they are one of the best companies I have dealt with. My build was done to a high standard and completed ahead of time. All staff were professional and polite. Bob and Marcus who done my build were excellent and went above and beyond. Costumer service was excellent and Charlene kept me updated at all times. Will certainly recommend as we are delight with all the work which was done.”

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Posted 2 years ago

Outdoor Building Group is rated 4.8 based on 384 reviews