Outdoor Building Group Reviews

Name: Outdoor Building Group
Address: Showsite272 Langmuir RdGlasgow, Glasgow
Rating: 4.74

4.7 Rating 364 Reviews

95 %

of reviewers recommend Outdoor Building Group

Company Reviews

Metrics

Info

4.7

Based on 364 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0141 896 0272

Email:

info@outdoorbuildinggroup.co.uk

Location:

Showsite272 Langmuir RdGlasgow
Glasgow
G69 7RR

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Outdoor Building Group 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent 4 emails and after replying to the first one saying 'Sure, that's what we do.' they never again bothered to respond. Not good.”

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Posted 2 years ago

sorry we have no record of your email or enquire don't sound like our company

Posted 2 years ago

“Very impressed by the whole team at Outdoor Building Group. To a man and woman they are reliable, skilled and professional. I was a little worried about warmth of our room 4mx3m with 2 bifold doors but the heater they provide is more than sufficient. I had it built in February 2021 and the heating was more than enough for my office space, now that I’ll be more regularly WFH. We love our versatile space / office during the week and garden / sun room at weekends. Great addition and so pleased we went with Stewart and his team at OBG.”

Outdoor Building Group 5 star review on 29th April 2021

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Posted 3 years ago

“Absolutely delighted with the artificial grass landscaping work that Outdoor Building Group recently carried in my garden. This was a job (that due to some tricky access issues) other firms asked for quotes had rejected altogether but the guys at OBG took the whole thing in their stride. Very happy with the consultative approach, attention to detail and cheery, friendly tradespeople. Nothing was too much trouble and they made sure I was 100% delighted with the work before they left (and not without thoroughly tidying up the site). Would not hesitate to recommend them.”

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Posted 3 years ago

“We are delighted with our garden room! The team at OBG provided excellent service from the very start to the end of the process, keeping us up to date and providing honest timescale estimates for us to work towards. Everyone in the office, building and landscaping teams were professional, skilled, efficient and friendly and kept us informed and involved throughout. The joiners and guys in the groundworks and landscaping teams had to work through some seriously unpleasant weather but did so without complaint and in good humour! Our new garden office looks great and is finished to a very high standard. The teams really went the extra mile to make sure we were happy. We would highly recommend OBG.”

Outdoor Building Group 5 star review on 10th April 2021

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Posted 3 years ago

“We are delighted with our garden building and would thoroughly recommend this company. The whole process from our initial discussion to completion was first class. All work was carried out to a high standard and tradesmen were friendly, professional and hardworking. Office staff kept us informed throughout each stage of the build. We are looking forward to making the most of this wonderful new space!”

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Posted 3 years ago

“My neighbour and myself paid a deposit on January 25th for a survey to be carried out thereafter for removal of an asbestos roof on our attached garages and replacement roof and additional agreed works. On paying our deposits in January we were informed the Survey would be done in February and works would be done in March. On phoning on the first occasion to check up on when the survey was to be done we were informed “Mark was getting through the surveys well” and OBG would be in touch. Since then we have phoned on numerous occasions only to be told that Mark or Charlene would be in touch. To date not even a confirmation time for survey let alone work to be carried out. We have explained that the garage roofs are leaking badly but still no further forward. I am afraid the excuse of Covid restrictions in my opinion cannot be used as this Company appear to be taking on more work than they can handle thus leaving the Customer who has paid money in advance still waiting. Totally unacceptable. OBG appear to be one of the few companies who request money upfront. Perhaps a warning to others?”

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Posted 3 years ago

“From the moment we visited their show site and offices to the fine piece of the jigsaw falling into place our experience of OBG has been 5 Star plus. Great team involved across office, project management and the installation team. Always kept up to date and they kept every promise. First class workmanship throughout. Highly recommend.”

Outdoor Building Group 5 star review on 23rd February 2021

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Posted 3 years ago

“Excellent job! A very professional and high standard of build carried out on our large build. Tradesmen are highly skilled and kept us advised throughout ensuring every detail was met. Finished in under 3 weeks as the tradesmen worked non stop to complete. Very satisfied! Book early and be prepared to wait as they are in high demand.”

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Posted 3 years ago

“We’re delighted with the job that OBG have done on our garden room. The team were friendly and efficient and took time to answer any questions we had. The building looks great and meets our requirements perfectly.”

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Posted 3 years ago

“The A team of garden building! We are delighted with our Kai extension and it receives many admiring comments. It’s really improved family life. Huge thanks to Stuart, David, Teresa and all the team who are always on hand to help no matter the silly questions I ask. The job was done to precision organising and they even managed to source what we wanted in a pandemic so double clap. Everyone at outdoor group is super helpful and friendly to work with and they know their stuff. Thanks team for a wonderful job that has really made a huge difference to our home. If only outdoor building group did all building jobs....very competitively priced too. Pics to follow once finished decorating. 10 stars all round!”

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Posted 3 years ago

“Second to none service. The build took place in some horrendous weather but has given us better results than we could have imagined! Thank you”

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Posted 3 years ago

“We are so thrilled with our 'Jacob' build from OBG! With a home schooled autistic daughter and a business which is run from home, this layout is perfect for our needs as we've split it between Office and Classroom. EVERY SINGLE team member (both construction and office) we had dealings with (including the owner, Stuart) went out their way to answer any questions/concerns that we had during the process. HUGE shout-out to Jamie and Cameron (Joiners), for constructing our special place and special mention to Jamie (Electrician) for his care and attention during the build and for some fantastic after-sales service...TOP NOTCH! The groundwork team were a great bunch of guys and their attention to detail was first class! Any after build 'snags' have been dealt with immediately. This build means so much for our family (especially in the midst of a global pandemic) and we know we made the right choice by going with OBG! Thanks guys!”

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Posted 3 years ago

“I'm extremely dissatisfied with the poor customer service. I placed an order in October, paid the deposit and was told someone would be in touch to survey the work within 5 weeks. I fully understood at the time the impact of Covid19 so was patient, but it's ow nearly 3months and I've had no correspondence or contact from anyone to let me know when this survey is to be carried out, let alone when the work will finally start? I've had to chase either by email or phone and keep getting told someone will be in touch but still nothing. I'm now feeling very disheartened and beginning to believe the work I ordered will never be done and my deposit ultimately lost. Really poor customer service?”

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Posted 3 years ago

Hi Janice, Sorry to hear of your poor feedback however due to the what can feel like daily changes from Scottish government guidelines, where slowly working through our work load. I ask for you to be patient within this strange times as the sooner you do your job the sooner your happy and we make money :) All companies in the country will be similar Be in touch soon

Posted 3 years ago

“From initial contact to completion of our build, we were impressed with OBG. We dealt with Stuart initially and then Stephen. Very high quality of materials used and the boys were very hard working. All in all a pleasant experience. Definitely would recommend. We will be back to get our garden finished off, garage works and our driveway improved. Thanks again.”

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Posted 3 years ago

“Extremely happy with the finished product. The whole team were very professional and the quality of the finish is top-notch. I now have a fully equipped gym and relaxation area/office, when required, and a large patio area for my boys basketball practice - lockdown ready! Any snagging has been addressed quickly and without a fuss. Highly recommend Stuart and his team at the Outdoor Building Group.”

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Posted 3 years ago

“We are so pleased with out room and decking area. Outdoor building group all worked very professionally, all friendly and polite and always left everything so tidy. The whole job has been finished to a very high standard. I would highly recommend The Outdoor Building Group. Thank you to you all”

Outdoor Building Group 5 star review on 22nd December 2020

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Posted 3 years ago

“Very very happy with our new garden office. Outdoor Building Group did a superb job - the specification to our exact needs, the work was carried out very professionally and with minimum disruption to us. All of our queries/minor snagging were dealt with promptly and effectively. Very happy to recommend”

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Posted 3 years ago

“Love our new room! Couple of snags but all dealt with. Have christened it The Bar-L! Thanks again.”

Outdoor Building Group 4 star review on 11th December 2020

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Posted 3 years ago

“On meeting the team it was immediately apparent to me that they take meticulous pride in every detail of their work. In an industry full of unscrupulous characters, the Outdoor building group filled me with confidence from day one. I can hand them the keys to a property and trust them to get on with the job and look after it as if it was their own. I highly recommend anyone to view their showroom which shows the quality of their work and you will leave with lots of ideas. I look forward to working with them on projects in the future and know they have the ability to deliver any project I can imagine.”

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Posted 3 years ago

“rang a few times for a quote got nothing back from the office team. wanted to leave a no star neutral review. (”

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Posted 3 years ago

Outdoor Building Group is rated 4.7 based on 364 reviews