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Outdoor Building Group Reviews

4.7 Rating 363 Reviews

95 %

of reviewers recommend Outdoor Building Group

Company Reviews

4.7

Based on 363 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0141 896 0272

Email:

info@outdoorbuildinggroup.co.uk

Location:

Showsite272 Langmuir RdGlasgow
Glasgow
G69 7RR

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Outdoor Building Group 5 star review on 12th April 2024

Róisín Murray

Outdoor Building Group 5 star review on 1st April 2024

Kelly McCreadie

Outdoor Building Group 5 star review on 18th March 2024

Outdoor Building Group 5 star review on 15th March 2024

Mr And Mrs Bisland

Outdoor Building Group 5 star review on 19th September 2023

Outdoor Building Group 5 star review on 19th September 2023

Outdoor Building Group 5 star review on 19th September 2023

91

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My neighbour and myself paid a deposit on January 25th for a survey to be carried out thereafter for removal of an asbestos roof on our attached garages and replacement roof and additional agreed works. On paying our deposits in January we were informed the Survey would be done in February and works would be done in March. On phoning on the first occasion to check up on when the survey was to be done we were informed “Mark was getting through the surveys well” and OBG would be in touch. Since then we have phoned on numerous occasions only to be told that Mark or Charlene would be in touch. To date not even a confirmation time for survey let alone work to be carried out. We have explained that the garage roofs are leaking badly but still no further forward. I am afraid the excuse of Covid restrictions in my opinion cannot be used as this Company appear to be taking on more work than they can handle thus leaving the Customer who has paid money in advance still waiting. Totally unacceptable. OBG appear to be one of the few companies who request money upfront. Perhaps a warning to others?”

Posted 3 years ago

“cowboys. avoid!!”

Posted 5 years ago

“I'm extremely dissatisfied with the poor customer service. I placed an order in October, paid the deposit and was told someone would be in touch to survey the work within 5 weeks. I fully understood at the time the impact of Covid19 so was patient, but it's ow nearly 3months and I've had no correspondence or contact from anyone to let me know when this survey is to be carried out, let alone when the work will finally start? I've had to chase either by email or phone and keep getting told someone will be in touch but still nothing. I'm now feeling very disheartened and beginning to believe the work I ordered will never be done and my deposit ultimately lost. Really poor customer service?”

Posted 3 years ago

Hi Janice, Sorry to hear of your poor feedback however due to the what can feel like daily changes from Scottish government guidelines, where slowly working through our work load. I ask for you to be patient within this strange times as the sooner you do your job the sooner your happy and we make money :) All companies in the country will be similar Be in touch soon

Posted 3 years ago

“Sent 4 emails and after replying to the first one saying 'Sure, that's what we do.' they never again bothered to respond. Not good.”

Posted 2 years ago

sorry we have no record of your email or enquire don't sound like our company

Posted 2 years ago

“Everything appeared to be going well until we had to deal with David. What followed was a very uncompromising and unhelpful encounter. Cancelled installation after this.”

Posted 4 years ago

“Garage has been built and is ok but sadly a few gaps underneath panels which were held up with wooden wedges. Instructed to mortar around inside base which I thought would be part of the build. They did not remove the framework from the base which has also been left to me to try and dismantle. Overall garage is good but so many things still left to me to complete.”

Posted 4 years ago

“Despite paying a deposit in December, the job being measured up twice, emailing every few weeks to chase… still no sign of the work being done. Staff very friendly which is great. Whilst I am appreciating of the global situation, it’s a bit of a stretch more than six months on.”

Posted 2 years ago

“Your driver in van with registration N5 OBG drove like he was blindfolded. His special awareness caused hazards to other road users. If I were a police officer I would have breathalised him. Stuck driving behind him on the a71 from Lanark to Garrion Bridge around 5.30 on 02/10/19.”

Posted 4 years ago

“Sent 4 emails and after replying to the first one saying 'Sure, that's what we do.' they never again bothered to respond. Not good.”

Posted 2 years ago

“Very disappointing”

Posted 3 years ago

Anonymous, with no name - fake review

Posted 3 years ago

“We had a garden room built by OBG and it is great! The problems came with the garden, we then used them for a landscaping job as we thought it would be easier for it all to be done with the same company. They laid new turf but didn’t prepare the ground properly so it was totally uneven. To their credit, they then came back and relaid it again but the exact same problem has happened. I spend a lot of money on the garden so expected that they would know how to lay turf! I have had three other landscape companies in to look at the lawn and all have said it wasn’t prepared or rolled properly and would cost hundreds of pounds (the same price as we paid for new turf) to be rectified. I sent OBG emails informing them of the quotes I’ve had from other companies but they’ve washed their hands of it and won’t fix ir offer compensation. In short, I would recommend for garden room only and find a proper landscape company for any garden work.”

Posted 1 year ago

“Excellent job! A very professional and high standard of build carried out on our large build. Tradesmen are highly skilled and kept us advised throughout ensuring every detail was met. Finished in under 3 weeks as the tradesmen worked non stop to complete. Very satisfied! Book early and be prepared to wait as they are in high demand.”

Posted 3 years ago

“Can’t thank outdoor building company enough, they knew I was needing my build finished ASAP due to being self employed and needing it for work. They made sure it was a speedy but very thorough build, I absolutely love my garden room, it’s my happy place.”

Posted 4 years ago

“What a transformation. The company removed the decrepit asbestos roof from my 1960's garage. They removed and replaced all the sofits etc. They have resolved a big headache for me, and at a very reasonable price. Many thanks.”

Posted 4 years ago

“Garage roof and side door replaced in a day! Great work by Del and Danny - left everything clean and tidy. Would recommend”

Posted 5 years ago

thanks sandra

Posted 5 years ago

“We were looking for an outdoor building to be used as an office. After researching several companies we used OBG who were very professional from initial consultation through construction and finishing. The company was very easy to deal with and we would recommend them to any of our family and friends. Further to building being completed we used the landscaping department of OBG to complete several projects in our garden which they have with great success.”

Posted 1 year ago

“Couldn't fault initial sales meeting in Sep 21, but issues ever since. Groundwork started in Dec 21, got keys in Apr 22. It took until end Jun (& many calls/emails/photos) to get some repair work done - these issues were known to OBG, as highlighted at time of final inspection. I say some, as they ran out of replacement boards (20+) to be able to complete in one visit! It's now middle of Aug 22 and no further work has been undertaken. My cynical side says that the repair work was done to prevent us cancelling the landscaping. On that note, don't ask them to lay new turf. We haven't even progressed to reporting teething issues. These buildings aren't cheap. To say I have been disappointed is an understatement. it pains me to say it, but I'm reaching the point where I feel I need to get in touch with the lawyers very soon.”

Posted 1 year ago

“U professional company. Very bad customer care. Over one year from deposit to installation. Damaged my garage door , left electrics dismantled, cowboy door trim job. Never heard of 45 degree mitre joints.?”

Posted 2 years ago

Afternoon Folks We have spoken with this client around 5 weeks ago and requested either cctv or a before and after photo to confirm damage to the garage door. Our garage roof team have worked for us for several years they have claimed to not have gone near or touched the garage door. This job was a roof replacement which he was happy with when we spoke with him on the phone 2 weeks ago our bank told us this person had tried to claim the money back for the roof job ?? mmmm Always two sides to each story we are still waiting on any proof :(

Posted 1 year ago

“Beware the 3 Kings of Golden Promises, after they take your deposit and hey presto nothing much matters to them since March. Disgraceful.”

Posted 2 years ago

“We are delighted with our garden building and would thoroughly recommend this company. The whole process from our initial discussion to completion was first class. All work was carried out to a high standard and tradesmen were friendly, professional and hardworking. Office staff kept us informed throughout each stage of the build. We are looking forward to making the most of this wonderful new space!”

Posted 3 years ago

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Outdoor Building Group is rated 4.7 based on 363 reviews