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Orthotix Healthcare Reviews

4.6 Rating 2,012 Reviews
92 %
of reviewers recommend Orthotix Healthcare
4.6
Based on 2,012 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Orthotix Healthcare Reviews

About Orthotix Healthcare:

Orthotix is the leading Welsh manufacturer and supplier of sports & orthopaedic bracing, distributing across the breadth of the United Kingdom and Ireland.

Our continually expanding range of braces and supports offer an orthotic solution for everyone, whether it be a sporting injury or an orthopaedic pathology. All of our products are certified as Class 1 medical devices and CE marked accordingly.

We are proud to manufacture our own range of products in Great Britain, whilst also benefiting from exclusive distribution agreements with our overseas market leading partners. This enables us to bring the most innovative and successful orthopaedic product from around the globe to the consumers of the UK.

Visit Website

Phone:

02920 370 696

Email:

enquiries@orthotix.co.uk

Location:

Orthotix Limited,
Sanatorium Road,
Cardiff
Wales
CF11 8DG

Orthotix Healthcare 5 star review on 7th September 2026
Anonymous
Orthotix Healthcare 5 star review on 26th April 2025
Sam S
Orthotix Healthcare 5 star review on 18th December 2024
Jonathan M
Orthotix Healthcare 5 star review on 13th November 2024
Rebecca U
Orthotix Healthcare 5 star review on 9th May 2024
Eunice A
Orthotix Healthcare 5 star review on 4th November 2023
Rex J
Orthotix Healthcare 5 star review on 4th November 2023
Rex J
6
Anonymous
Anonymous  // 01/01/2019
Good product and service. Delivered on time as state on website.
Helpful Report
Posted 2 years ago
I received what I ordered on time and in good condition. That’s the good news. I ordered XL in white pair and they were huge. I ordered a second pair L black which are very tight. I did not realise from the pictures that they are a different design. Also the measurement advice I found very confusing.. I now have two very expensive pairs, neither of which fit. I accept it was my fault but with an understandable no return policy this has proven to be a very expensive mistake on my part. I would not recommend buying these. As a pensioner this is a lot of money. By far the most expensive underwire I have ever purchased Better web site information and maybe some form of hygiene strip fitted so return is possible may be an improvement for other customers.
Helpful Report
Posted 2 years ago
Hi Brian Thank you for the feedback regarding your purchase. We do offer free returns for all of our products including the Hernia range. You would need to contact us either via email at enquiries@orthotix.co.uk or via the telephone on 02920 370696 to arrange this. We do have a returns policy that we ask that all items are returned in the same condition they are sent in, all tags to still be on the products and all packaging to be in the return. You have around 14 days to return the item unless authorised with us before hand if you need longer. Many Thanks Orthotix
Posted 2 years ago
Quick service and information on line
Helpful Report
Posted 2 years ago
Prompt service, very pleased with product.
Helpful Report
Posted 2 years ago
It is has been worth ordering these as we can leave hooks in more than one pair of shoes which allows my son to switch over using the foot/ankle orthotics easily at school
Helpful Report
Posted 2 years ago
Speedy delivery , great product, good price
Helpful Report
Posted 2 years ago
I ordered some gel heel raises. They were delivered quickly and are excellent value for money.
Helpful Report
Posted 2 years ago
Very tight which makes bathroom visits a challenge
Helpful Report
Posted 2 years ago
Sent an item for an exchange as agreed with Vicky including a note to say so. The item was refunded! Had to order again as my husband needed the item. Won't be ordering again!
Helpful Report
Posted 2 years ago
Hi Sandra We are sorry that this happened to your order as we discussed a 10% discount was applied to your last for the inconvenience caused by this. Many Thanks Orthotix
Posted 2 years ago
Lightweight but gives excellent support . Suits me just fine . Reasonably priced. Quick delivery
Helpful Report
Posted 2 years ago
The best. I have broken toes that haven’t healed properly. These help me feel much more comfortable. The best. Cheaper versions are not worth buying in my opinion.
Helpful Report
Posted 2 years ago
I bough hernia boxers I by mistake I ordered wrong size so I phoned and Loyed the real nice young man helped me so easily to change for right one and send theirs back no fuss no excuse like some other companies . Very pleased with their service
Helpful Report
Posted 2 years ago
Go direct cheaper than Amazon. Good communication excellent product. It was recommended by Consultant.
Helpful Report
Posted 2 years ago
Well having just been diagnosed with an inguinal hernia,took the advice to get a belt type support. Although adequate it wasn't exactly comfortable. Did some more research and came across this different design. They were very quick regarding delivery and keeping me updated on the progress. Yes, rather expensive but they are significantly more comfortable to wear and very well made. Took advice from other reviews and went for a larger size. Would highly recommend.
Helpful Report
Posted 2 years ago
Very light, comfortable to wear. Took a couple of nights to get used to the boot. But pain free in the morning. I have had on going pain for several months and still have pain through the day, but this boot has helped.
Helpful Report
Posted 2 years ago
Bought the Achilles sleeve to use when hillwalking to protect heel bursar. Works well for me.
Helpful Report
Posted 2 years ago
Excellent service prompt attention and delivery throughout 👍
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Posted 2 years ago
Very comfortable to wear & definitely helps my Arthritis
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Posted 2 years ago
Provides good support for injured area at base of thumb. I wear it at night and during the day when physically active - including playing golf - so hopefully will aid full recovery.
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Posted 2 years ago
Good service thank you
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Posted 2 years ago
Orthotix Healthcare is rated 4.6 based on 2,012 reviews