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Orthotix Healthcare Reviews

4.6 Rating 1,948 Reviews
91 %
of reviewers recommend Orthotix Healthcare
4.6
Based on 1,948 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Orthotix Healthcare Reviews

About Orthotix Healthcare:

Orthotix is the leading Welsh manufacturer and supplier of sports & orthopaedic bracing, distributing across the breadth of the United Kingdom and Ireland.

Our continually expanding range of braces and supports offer an orthotic solution for everyone, whether it be a sporting injury or an orthopaedic pathology. All of our products are certified as Class 1 medical devices and CE marked accordingly.

We are proud to manufacture our own range of products in Great Britain, whilst also benefiting from exclusive distribution agreements with our overseas market leading partners. This enables us to bring the most innovative and successful orthopaedic product from around the globe to the consumers of the UK.

Visit Website

Phone:

02920 370 696

Email:

enquiries@orthotix.co.uk

Location:

Orthotix Limited,
Sanatorium Road,
Cardiff
Wales
CF11 8DG

Orthotix Healthcare 5 star review on 26th April 2025
Sam S
Orthotix Healthcare 5 star review on 18th December 2024
Jonathan M
Orthotix Healthcare 5 star review on 13th November 2024
Rebecca U
Orthotix Healthcare 5 star review on 9th May 2024
Eunice A
Orthotix Healthcare 5 star review on 4th November 2023
Rex J
Orthotix Healthcare 5 star review on 4th November 2023
Rex J
Orthotix Healthcare 5 star review on 31st May 2023
Anthony R
5
Anonymous
Anonymous  // 01/01/2019
The soft neck brace I ordered was perfect for my son who has long standing neck issues. It’s very comfortable, supportive and easy to wear. It’s also great value for money. Orthotix was quick with my delivery and kept me up to date with my order throughout.
Helpful Report
Posted 1 year ago
Excellent prompt service lttem exactly as stated
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Posted 1 year ago
The product worked very well, good quality, recommend. The online company buying experienced is good, no issues.
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Posted 1 year ago
Very impressed with the speedy delivery and with the product itself
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Posted 1 year ago
Very difficult to fit and remove. Awkward to adjust. It slips out of position: relies on the thumb which causes fatigue and aching.
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Posted 1 year ago
Very supportive.Helps a little to mitigate the pain.
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Posted 1 year ago
After hip surgery I was left with one leg shorter than the other and although the hospital issued me with a heel lift for my shoe, it was not enough and I need a higher one. I found the Orthtix heel lift much better, solid and comfortable.
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Posted 1 year ago
Seem expensive but well worth the money. Have reduced the pain and burning sensation, husband no longer has to try and push hernia back in as the hernia pad holds it in all day. He can be on his feet for far longer than before the purchase. Purchased the double pack and they have been a god send until operation is booked. Thank you so much.
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Posted 1 year ago
Well made and swiftly delivered
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Posted 1 year ago
Excellent service oooooooosh
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Posted 1 year ago
Best splint I have tried
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Posted 1 year ago
The putty was just what a needed for my hand physiotherapy. Very pleased with it and speed of delivery
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Posted 1 year ago
The second leg brace came and the size seems to be tighter than the first one even though the first one is marked "small" exactly the same as the second. Can't say my dad has noticed much benefit yet unfortunately, though he is desperate for pain relief so will keep trying.
Helpful Report
Posted 1 year ago
I have still not received the item 4 weeks later this is disgraceful and very dissatisfying. Please issue an immediate refund.
Helpful Report
Posted 1 year ago
Hi Maria We have sent you an email regarding your order and the status of the parcel. It was shipped on the 3rd of February as your order was placed after hours on the 31st of January. All is explained in the email we have sent. Many Thanks Orthotix
Posted 1 year ago
I have always been impressed by Orthotix excellent customer service and the Adjustable Night Splints I have bought to be of consistently good quality.
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Posted 1 year ago
Very comfy fit but supportive. Disappointed that it only comes in white. It gets grubby and is rather obvious. Perhaps navy, beige or black are colour alternatives that you could consider offering Thanks
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Posted 1 year ago
The strap is very good. Quite pricey.
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Posted 1 year ago
Very comfortable and ideal for pre or post op protection. I am using them post op and find them perfect. I went for slightly tighter fit which I think works well. Buy two pairs so one in wash and one to wear.
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Posted 1 year ago
delivery was efficient and I was kept upto date with status changes. The boxers appear to be very effective although it is too early to know how the elasticity will be affected with multiple washes. I'm glad that it was clear that I had to buy a size bigger than measured, there is no way I could have pulled them up over my hips with the actual measured hip size category. Surely its about time that the categories were adjusted to take this into account, It seems bizarre to me that an adjustment has to be made every time. The boxers do a good job of holding the hernia in place although some exersions do result in an upleasant sensation that there is too much pressure between material and a bulge wanting to come out!
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Posted 1 year ago
Very good, prompt service. I have used this company previously and again found them very easy to order goods from. From an easy to use website to fast delivery, ideal.
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Posted 1 year ago
Orthotix Healthcare is rated 4.6 based on 1,948 reviews