Login
Start Free Trial Are you a business? Click Here

Orthotix Healthcare Reviews

4.6 Rating 1,994 Reviews
91 %
of reviewers recommend Orthotix Healthcare
4.6
Based on 1,994 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Orthotix Healthcare Reviews

About Orthotix Healthcare:

Orthotix is the leading Welsh manufacturer and supplier of sports & orthopaedic bracing, distributing across the breadth of the United Kingdom and Ireland.

Our continually expanding range of braces and supports offer an orthotic solution for everyone, whether it be a sporting injury or an orthopaedic pathology. All of our products are certified as Class 1 medical devices and CE marked accordingly.

We are proud to manufacture our own range of products in Great Britain, whilst also benefiting from exclusive distribution agreements with our overseas market leading partners. This enables us to bring the most innovative and successful orthopaedic product from around the globe to the consumers of the UK.

Visit Website

Phone:

02920 370 696

Email:

enquiries@orthotix.co.uk

Location:

Orthotix Limited,
Sanatorium Road,
Cardiff
Wales
CF11 8DG

Orthotix Healthcare 5 star review on 26th April 2025
Sam S
Orthotix Healthcare 5 star review on 18th December 2024
Jonathan M
Orthotix Healthcare 5 star review on 13th November 2024
Rebecca U
Orthotix Healthcare 5 star review on 9th May 2024
Eunice A
Orthotix Healthcare 5 star review on 4th November 2023
Rex J
Orthotix Healthcare 5 star review on 4th November 2023
Rex J
Orthotix Healthcare 5 star review on 31st May 2023
Anthony R
5
Anonymous
Anonymous  // 01/01/2019
The second leg brace came and the size seems to be tighter than the first one even though the first one is marked "small" exactly the same as the second. Can't say my dad has noticed much benefit yet unfortunately, though he is desperate for pain relief so will keep trying.
Helpful Report
Posted 1 year ago
Ankle brace sent promptly however very uncomfortable to wear. Likely would not have bought it had I seen it before I purchased it.
Helpful Report
Posted 1 year ago
Ordered a size 4 through Amazon, it was too small so Ordered a size 5 & 6 direct from Orthotix. The 5 is minutely larger than the 4, and the 6 is massive, so still don't have one that fits.
Helpful Report
Posted 1 year ago
I haven't received my parcel!!!!
Helpful Report
Posted 1 year ago
I received what I ordered on time and in good condition. That’s the good news. I ordered XL in white pair and they were huge. I ordered a second pair L black which are very tight. I did not realise from the pictures that they are a different design. Also the measurement advice I found very confusing.. I now have two very expensive pairs, neither of which fit. I accept it was my fault but with an understandable no return policy this has proven to be a very expensive mistake on my part. I would not recommend buying these. As a pensioner this is a lot of money. By far the most expensive underwire I have ever purchased Better web site information and maybe some form of hygiene strip fitted so return is possible may be an improvement for other customers.
Helpful Report
Posted 2 years ago
Hi Brian Thank you for the feedback regarding your purchase. We do offer free returns for all of our products including the Hernia range. You would need to contact us either via email at enquiries@orthotix.co.uk or via the telephone on 02920 370696 to arrange this. We do have a returns policy that we ask that all items are returned in the same condition they are sent in, all tags to still be on the products and all packaging to be in the return. You have around 14 days to return the item unless authorised with us before hand if you need longer. Many Thanks Orthotix
Posted 2 years ago
I find they are too cumbersome, making them uncomfortable to wear.
Helpful Report
Posted 2 years ago
Hi if you would like to return the item we can arrange that for you. If you could send an email across to enquiries@orthotix.co.uk we can arrange the return for you. Many Thanks Orthotix
Posted 2 years ago
I have to say poor because these are so big they are useless for my small toes and won’t stay on. I have size 4 feet and I could get three toes in them. The actual quality is very good - you just need big feet.
Helpful Report
Posted 2 years ago
The quality is good but I cant wear it for any longer than 5 mins as its cutting off the circulation to my thumb so it is too tight on my thumb. Thumb goes cold and blue after a few minutes 😟 so that said, its no use to me!
Helpful Report
Posted 2 years ago
Only got sent leg gaiters. Haven’t received arm gaiters as yet
Helpful Report
Posted 2 years ago
Hi Debbie We have just checked your order and its for 1 x Pair of Orthogaiters. These can be used for arms or legs. If you require a pair for arms and legs you will need to order another pair. Many Thanks Orthotix
Posted 2 years ago
Product small for size and gel cushion thin
Helpful Report
Posted 3 years ago
This product is "universal fit". I have not been able to use it as it is too tight to wear.
Helpful Report
Posted 3 years ago
Within a month the stitching around one of the wire bones had come undone. The item offers very little support and despite ordering the correct size according to the chart it is too big with very little opportunity to adjust because of the narrow Velcro band
Helpful Report
Posted 3 years ago
Product was delivered quickly.
Helpful Report
Posted 3 years ago
Keep slipping
Helpful Report
Posted 3 years ago
Unfortunately I'm still awaiting it arrival
Helpful Report
Posted 3 years ago
Hi Suzanne We are sorry to hear you are still waiting for your item, this is likely due to the Royal Mail strikes that have been going on an causing some delays. Please could you tell me your order number so I can find your order. Many Thanks Vicky
Posted 3 years ago
Poor not a great fit or support had hope for so much more I needed this after an operation on my testicular
Helpful Report
Posted 4 years ago
This bunion correction splint did nothing to hold my big toe in a straighter position and to get any change I had to tighten the band so much that my toe turned cold and blue. I cannot recommend this product at all. Sorry.
Helpful Report
Posted 4 years ago
Disgusted with £50 pair of pants. XL purchased, played golf in them today, cut me in half. Obviously need XxL. Now can’t send back l assume. Size chart must be wrong
Helpful Report
Posted 4 years ago
I believe the product itself to be excellent but the sizing guide in my particular case was poor. I was at the upper end of Medium according to the guide. However, they are far too tight and actually cause discomfort. I will not be able to wear the product. I will however, reorder a larger size as I can see that it’s a well made item. So a strange review really as it is a good product but I can’t leave a good review due to the sizing advice.
Helpful Report
Posted 4 years ago
I have found the splint to be of some, but limited, value for my little finger which has arthritis and a mallet like deformity of the last joint. At night it helps to keep the finger straight and to prevent it snagging on the bedclothes - which is painful and wakes me up. The next morning the finger is stiffer and triggers a little. In the day, a soft silicone rubber tubular cover works better, because it allows the joint to get over the triggering and to mobilise.
Helpful Report
Posted 4 years ago
Orthotix Healthcare is rated 4.6 based on 1,994 reviews