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Orthotix Reviews

4.6 Rating 1,561 Reviews
91 %
of reviewers recommend Orthotix
4.6
Based on 1,561 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Orthotix Reviews

About Orthotix:

Orthotix is the leading Welsh manufacturer and supplier of sports & orthopaedic bracing, distributing across the breadth of the United Kingdom and Ireland.

Our continually expanding range of braces and supports offer an orthotic solution for everyone, whether it be a sporting injury or an orthopaedic pathology. All of our products are certified as Class 1 medical devices and CE marked accordingly.

We are proud to manufacture our own range of products in Great Britain, whilst also benefiting from exclusive distribution agreements with our overseas market leading partners. This enables us to bring the most innovative and successful orthopaedic product from around the globe to the consumers of the UK.

Visit Website

Phone:

02920 370 696

Email:

enquiries@orthotix.co.uk

Location:

OrthotixSanatorium RoadCantonCardiffCF11 8DG, ,,
OrthotixSanatorium RoadCantonCardiffCF11 8DG, ,
City and County of Cardiff
CF11 8DG

Orthotix 5 star review on 26th April 2025
Sam S
Orthotix 5 star review on 18th December 2024
Jonathan M
Orthotix 5 star review on 13th November 2024
Rebecca U
Orthotix 5 star review on 9th May 2024
Eunice A
Orthotix 5 star review on 4th November 2023
Rex J
Orthotix 5 star review on 4th November 2023
Rex J
Orthotix 5 star review on 31st May 2023
Anthony R
5
Anonymous
Anonymous  // 01/01/2019
As I had wrongly measured for the briefs, Orthotix very kindly replaced my order with the correct size. This is a company I will be happy to order from again if the need arises: a good website, helpful staff and prompt delivery. Thank you, Orthotix.
Helpful Report
Posted 4 months ago
Excellent a controlling hernia. Definitely need size larger than normal. Not easy access for urinary purposes.
Helpful Report
Posted 4 months ago
Im sorry but they are too small for my normal male feet! Delvery was good! John Rushton
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Posted 4 months ago
Five stars for this company. Bought from them before parcel arrived quickly. The 5 layer insoles are really good for my husband after his hip replacement as there is a slight discrepancy in his leg. He finds them really comfortable and does the job that it says
Helpful Report
Posted 4 months ago
Seems ok up to now
Helpful Report
Posted 4 months ago
Ordered a R thumb wrap it states clearly on the invoice R but you have sent Left. I have now emailed you four times with zero response!
Helpful Report
Posted 4 months ago
Hi Denise We are sorry that you have had an issue with your order. We can't see and email regarding your order but we have just sent you an email with some details regarding this. Many Thanks Orthotix
Posted 4 months ago
Ordered on Orthotic and very pleased with the service delivered safely and on time I would certainly recommend them
Helpful Report
Posted 4 months ago
It is an excellent product, I am wearing it as I type this note. Service was very good and the product arrived quickly, which I needed given I was in some pain. Thanks for your efforts.
Helpful Report
Posted 4 months ago
Had fro. Hospital years ago but hard to get appointments so found you online and reordered myself as quicker. Great product and lasted many years before needed replacing.
Helpful Report
Posted 4 months ago
Husband works in retail cleaning and has housemaid's knee. Bought several fixes..including plasterer's kneepads and various elasticated supports. Over the moon with this support and the gell insert....so pleased I had to buy a s cond!
Helpful Report
Posted 4 months ago
Order arrived next day. Exactly what I wanted and cannot seem to get anywhere else.
Helpful Report
Posted 4 months ago
Good firm. Quick and efficient.
Helpful Report
Posted 4 months ago
Comfortable and easy to use even with carpal tunnel syndrome.
Helpful Report
Posted 4 months ago
The soft neck brace I ordered was perfect for my son who has long standing neck issues. It’s very comfortable, supportive and easy to wear. It’s also great value for money. Orthotix was quick with my delivery and kept me up to date with my order throughout.
Helpful Report
Posted 4 months ago
Excellent prompt service lttem exactly as stated
Helpful Report
Posted 4 months ago
The product worked very well, good quality, recommend. The online company buying experienced is good, no issues.
Helpful Report
Posted 4 months ago
Very impressed with the speedy delivery and with the product itself
Helpful Report
Posted 4 months ago
Very difficult to fit and remove. Awkward to adjust. It slips out of position: relies on the thumb which causes fatigue and aching.
Helpful Report
Posted 4 months ago
Very supportive.Helps a little to mitigate the pain.
Helpful Report
Posted 4 months ago
After hip surgery I was left with one leg shorter than the other and although the hospital issued me with a heel lift for my shoe, it was not enough and I need a higher one. I found the Orthtix heel lift much better, solid and comfortable.
Helpful Report
Posted 4 months ago
Orthotix is rated 4.6 based on 1,561 reviews