Origin Architectural Reviews

Name: Origin Architectural
Rating: 4.80

4.8 Rating 331 Reviews

96 %

of reviewers recommend Origin Architectural

Company Reviews

Product Reviews

Metrics

4.8

Based on 331 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Write Your review

Tell us how Origin Architectural made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the posts and glass that I received. Great service from start to finish. Wouldn’t hesitate to use again”

Helpful Report

Posted 5 years ago

“DELIGHTED with the service, partincular thanks to Nick he couldn’t have been more helpful! I definitely recommend and would use again 100%!!!”

Helpful Report

Posted 5 years ago

“Delighted with the handrail. Thanks Origin”

Helpful Report

Posted 5 years ago

“Great service on the stand offs that I ordered. Helpful advice and a quality product. I couldn't be happier. Particular thanks to Josh for the technical advice.”

Helpful Report

Posted 5 years ago

“So pleased with the decking balustrade that we received. Slight problem with the powder coating but they went out of their way to help me. Great communication from Harry.”

Helpful Report

Posted 5 years ago

“Ordered some posts and glass from Origin. They really helped with the design of the system. Couldn’t have done more.”

Helpful Report

Posted 5 years ago

“Really delighted with the point fixings. Arrived on time and great price”

Helpful Report

Posted 5 years ago

“Rang up and left an enquiry with mick watson, spent 10mins explaining the Full details of my Juliet balcony (got the impression he wasn't really listening) . Said he would come back to me shortly, never did. So I called back spoke to Mick again and he said he didn't remember speaking to me and could i explain again .Waste of my time . Ordered elsewhere.”

Helpful Report

Posted 5 years ago

“Really delighted with the Juliet balcony. Couldn’t recommend this company highly enough.”

Helpful Report

Posted 5 years ago

“Extremely good service. Used the skyforce system, and very happy with the results. Helpful at every stage”

Helpful Report

Posted 5 years ago

“Great service. Excellent phone support”

Helpful Report

Posted 5 years ago

“Ordered glass clamps online. Arrived as expected and great quality”

Helpful Report

Posted 5 years ago

“A great Juliet Balcony system. Glass took slightly longer than planned due to the Christmas rush but there was constant communication from Josh regarding this. I will definitely be using Origin again when my Patio is finished.”

Helpful Report

Posted 5 years ago

“I ordered a Juliet balcolney 5 weeks ago and it still has not arrived, I was told it would take 7-10 days. I received nothing after the first 14 days, so I rang back to find where my order was, they then sent the stainless steel bars and brackets out which I received the next day and said the glass was on route. One week later and still no glass, so I rang back again to be told the glass would be another two weeks, rang back today when the glass should of been here to be told, the delivery van is in Newcastle and will be there today, guess what no glass. Money has been taking out of account. Would not recommend this company at all, they just pass you from pillar to post, if glass does not arrive next week trading standards is the next step.”