Oplex Careers Reviews

Name: Oplex Careers
Address: 26 York StreetLondon, London
Rating: 4.43

4.4 Rating 5,231 Reviews

87 %

of reviewers recommend Oplex Careers

4.4

Based on 5,231 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

About Oplex Careers:

Oplex Careers Reviews. Oplex Careers provide a wide range of high quality training courses that help people all over the world to gain new skills, qualifications or simply update their knowledge.

Visit Website

Phone:

0203 282 7296

Email:

info@oplexcareers.com

Location:

26 York StreetLondon
London
W1U 6PZ

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Oplex Careers 5 star review on 8th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Complete and utter ignorance for reply’s, no PDF sent, also sent me someone else’s certificate. Still waiting on my 2 hard copies I paid for. Wouldn’t waste your time thinking it’s a genuine site.”

Helpful Report

Posted 8 years ago

Hi Rianne, Sorry to here you have experienced bad service from us. We will do our best to work with you to resolve this situation. Your hard copy certificates were ordered on Saturday, our team will process this and send it to your address within 1-3 working days. Regarding your PDF I can indeed see that you have received an incorrect certificate, I will notify our certifications team now who will send you the correct PDF Certificate within the next few moments. I hope that helps this should all be sorted ASAP.

Posted 8 years ago

“There were several errors on my first course (cat first aid), various slides said dog, not cat, it's obvious the dog course was altered to make a cat course. A couple of times it said see below or diagram or something (I can't remember now) but there was nothing. A couple slides also contradicted each other. There was also a lot of typos. Contacting support is a nightmare, I sent several messages before I received a reply. My second course was much better but some slides were repetitive and its obvious some content is dragged out to bulk the slides and make the unit longer. There were also a couple typos. The errors are unacceptable. You need to proof read the courses you are selling.”

Helpful Report

Posted 8 years ago

“I emailed the support email address and have not received a response 2 weeks later. I have also now been waiting over 5 days for my letter and still have not received it despite customer services saying they had labelled it as urgent and that I would have it by 4pm Friday. It is currently holding up an application for a student work experience placement. I’ve been advised first that there was internet issues, then email issues. The course advertises 24 hr support however it’s over 2 weeks, very disappointing and I would like to receive my letter please!! Have chased it several times”

Helpful Report

Posted 8 years ago

“I ordered paediatric first aid. Only when I opened the first page of the syllabus that I realised it didn’t give me the qualification at all. A certificate from you isn’t recognised as you need to do a practical elsewhere before you get the qualification. I asked for a refund straight away and have not heard from anyone and that was nearly a week ago”

Helpful Report

Posted 8 years ago

“The refund guarantee is a joke. I asked for one without even looking at the course content and was told no refund due to t and C. I could have picked another course but I got it on an offer, so not to bothered Had I paid the hundreds of pounds for one I would be going ballistic. This is not a qualification just a personal development course. It would be cheaper to trawl the internet and have a few lessons with a qualified tutor.”

Helpful Report

Posted 8 years ago

“Terrible customer service and courses are old.”

Helpful Report

Posted 8 years ago

Hi Emem, Sorry to hear that you are not 100% happy with your course and experience. I can see that our team have replied to your emails and responded to you. I can also see that you have finished both courses that you signed up for and received your certificates as promised. Hope we can help in the future. Thanks Oplex Careers Team

Posted 8 years ago

“I can't log on to access my courses the web page will not load and display properly no matter which device or computer I log on from. This is unacceptable as I am paying to do this course and as yet have been unable to do anything.”

Helpful Report

Posted 8 years ago

“Paid for a course. Accessed once but when I tried to login in a second time it would not let me in. I sent an email to them and asked for assistance but got fobbed off. Sent other emails but got no reply. They are now saying because I accessed the course in the first place they are unable to help so they have basically ripped me off. I have paid for a course that I have been unable to complete through no fault of my own. Had they responded to my original email and provided assistance to get logged in I could have completed the course that I paid for.”

Helpful Report

Posted 8 years ago

“The course is not 70 hours, more like 7 hours. I feel this is miss leading.”

Helpful Report

Posted 8 years ago

“I have studied my exam and passed with Merit and waited 3 weeks for my Certificate to come through the post. They were not able to find me on their system, I had to send them a copy of the receipt of paying for my PDF (I received the online one) but not the £9.99 certificate in the post that should be with me in 3 days. After calling 8 times I have been told it's on it's way and no apology was offered. I have asked for my money back and to speak to a manager to be told there is no-one who can help me. The girl on reception was apathetic about this. I will contact Reed about this now and warn you that the service is disgusting.”

Helpful Report

Posted 8 years ago

“I will never ever purchase a Course from your site. I was hoping to recommend you to others, your content is very superficial to me as a Registered Nurse”

Helpful Report

Posted 8 years ago

“Have been waiting for almost 3 weeks now to receive the PDF copy of certificate and hard copy in the post. Enquired 2 times and they just ignore you! Never again!”

Helpful Report

Posted 8 years ago

“Hi, I’ve still not recieved the hard copies of my certificates. I ordered both of these the day I passed my exams which was on Friday and it said they would arrive in 1-3 days but still haven’t. If you could let me know where they are I would appreciate it. Thank you.”

Helpful Report

Posted 8 years ago

“Bought several veterinary courses from them. Materialsaterial was interesting but very confusing and jumping from one subject to another in the middle of slides. Had absolutely NO tutor support and needed to resend enquiries 6-8 times. Still waiting for one of my queries to be answered, after countless emails and 5 month Won't use them again and certainly would not recommend them”

Helpful Report

Posted 8 years ago

“We bought sign language courses for ourselves and our children, as I am finding hearing increasingly difficult. The first module that actually begins teaching sign language is littered with errors and omissions (the first two modules are background and history of sign language). In my career I have written many distance learning courses, so offered comprehensive and constructive feedback, as invited to by the Oplex person I contacted at their head office. I have had no acknowledgement of or response to the document I prepared and submitted to them, so asked my wife to request a refund, only to be told that unless requested within 14 days of the order no refund will be made. Surely the whole point of distance learning is that you complete it in a time to suit you. We hadn't even looked at the course by 14 days. What concerns me most though is that a so-called learning institution is sending out material that is clearly not fit for purpose, and then ignoring a customer with relevant knowledge and skills who offers constructive feedback. Shameful.”

Helpful Report

Posted 8 years ago

“I have just bought an online course with Oplex Careers and I am very disappointed. I was looking for an motivator, dynamic and inspirator online course but what I have found is just the opposite. I would like to get back my fees.”

Helpful Report

Posted 8 years ago

“Oplex took 10 days to register me, they appear not to care and fail to answer e mails as a caring company. I have not started the course yet. Lots of course but no customer care.”

Helpful Report

Posted 8 years ago

“It's just a powerpoint presentation. I could read that on the internet instead paying for a course that is of such low quality.”

Helpful Report

Posted 8 years ago

“Since making my purchase more than a week ago i have not recieved my order or even any updates for when i might recive my order to witch is a shame as i have been very pleased with oplex careers do far do im dissapointed to say the least and still waiting for my certificate”

Helpful Report

Posted 8 years ago

“What’s wrong I can’t complete my final exam as it says 404 file not found I have reported it every day twice a day since Friday and it still ain’t been sorted so no I’m not happy at the moment”

Helpful Report

Posted 8 years ago

Oplex Careers is rated 4.4 based on 5,231 reviews