Oplex Careers Reviews

Name: Oplex Careers
Address: 26 York StreetLondon, London
Rating: 4.43

4.4 Rating 5,232 Reviews

87 %

of reviewers recommend Oplex Careers

4.4

Based on 5,232 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

About Oplex Careers:

Oplex Careers Reviews. Oplex Careers provide a wide range of high quality training courses that help people all over the world to gain new skills, qualifications or simply update their knowledge.

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Phone:

0203 282 7296

Email:

info@oplexcareers.com

Location:

26 York StreetLondon
London
W1U 6PZ

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Oplex Careers 5 star review on 8th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have sent an email to find out if I would have to extend both of my courses as one is a higher level and I am already working as a TA and never received a reply to my email. I have purchased the extension and this email is the first proof that my payment was received. No communication at all!”

Helpful Report

Posted 9 years ago

“I bought the course Microsoft Excel 2013 Basic, Intermediate & Advanced Course. It describes it as delivered online through eLearning. It is actually PDF document for each chapter with no video tutorial. It is not clear on the advert. There is a promotion video on that page which misled me to believe there will be video for this course. I have asked for a refund but been refused as I logged in the account. However I wouldn't know there is no video for this course if I didn't log in. I heard nothing back from the company after writing a complaint letter. Not very supportive.”

Helpful Report

Posted 9 years ago

“It is a pointless exercise. The courses are basic. Both I completed in an evening. Described as level 3, I wouldn't even describe it as an introduction to your subject. Don't waste your money. Just google the subject you want to learn about, you'll get a lot more information from that”

Helpful Report

Posted 9 years ago

“I bought a course on December 24th and i stipl haven't received username or password. I understand it's been christmas and new year, so the process might of been a little slower than the "48hrs" I was told. I have emailed this company twice now to find out whats happening and I still haven't had a reply!”

Helpful Report

Posted 9 years ago

Hi Chelsea, sorry to hear that you did not receive your course over the x-mas period, there was a few bank holidays where our offices were closed. I have double checked and can see that your account was created on the 28th of December (the next working day). I can also see that you have now logged in and are enjoying your studies. Have a great new year.

Posted 9 years ago

“No one ever answered to my questions.”

Helpful Report

Posted 9 years ago

Hi, thanks for your feedback and sorry to hear you did not receive our response. Firstly, congratulations on completing your course, and we hope you enjoyed your certificate. Regarding our response, I checked and can see the mail bounced back to us. I will be sure to get this resent to you asap. Hope this helps and congratulations on completing your studies once again!

Posted 9 years ago

“Cannot contact you as the calls just keep ringing out and then cutting off, secondly I have ordered 2 courses and neither of the information for online training has come through so all I can see is I'm £50 worse off at xmas time with no qualifications”

Helpful Report

Posted 9 years ago

Hello John, Sorry to hear you did not receive your course login details. Sometimes if you've never received an email from us before the email can go straight into the junk/spam folder. Not to worry I have re-sent the login details to your email address just now. Also, our offices are open from 9:00am to 5:00pm GMT, please feel more than welcome to call us anytime between these hours and we would be more than happy to help. So you will now be able to access the course and start learning. I hope that helps.

Posted 9 years ago

“The material isnt good at all. It has no concepts at all.”

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Posted 9 years ago

Hi, Sorry to hear that you did not enjoy the course. I can see that our support team have emailed you and sorted out this issue. Terrible to hear that you did not enjoy the course. Thanks

Posted 9 years ago

“Money laundering course. It was cheap, so I was not expecting much, but I did expect better than course material that read as if it had been written in a foreign language and then translated using a computer program. At times I could not understand what was being presented. Also the system (not my pc) crashed on me so I could not access the course at all and Oplex refused to refund my money.”

Helpful Report

Posted 9 years ago

“The 'course' imparted almost no useful information, but consisted of generic statements - such as 'poor communication is an example of poor customer service'. It was sold as an 80 hour course, with tutorial support. A friend who is profoundly dislexic completed it in only four hours. Very poor value for money and Reed should not allow this to be sold under their name.”

Helpful Report

Posted 9 years ago

“My certificate cane through sopping wet I complained and got no reply dog grooming certificate, the web site wiped what work I did and this was not fixed.”

Helpful Report

Posted 10 years ago

Hello, Sorry to hear your certificate arrived in that condition. We'd be happy to send you out another one if you like. Please email back to us and confirm your address is still the same and I can get another certificate sent out to you today. Please feel free to contact us in the future with any other queries you might have. We look forward to hearing from you soon. Regards, Customer Support

Posted 10 years ago

“I enrolled yesterday for Family History course at a special offer of £19.99. they have taken my money and sent a receipt but no information about how i can access the course. Feeling annoyed.”

Helpful Report

Posted 10 years ago

Hi there, Thanks for getting in touch. We created your account and sent over the logins to you today. As your order was placed over the weekend, it would have been processed first thing Monday morning. This would explain why your details have been sent today. We hope you enjoy your course with us and please feel free to contact our support team who will be happy to help you during your time with us. Regards, Helpdesk Team

Posted 10 years ago

“I have done three courses with Oplex and I used to think they were great but I may have been wrong! My first course on Animal Psychology was ok, the content was good (albeit, I dislike the slides and how you cannot download or print the slides). Then my second course, Animal care started off ok, but I find some of the slides didn't actually make sense. But they were minor details. The thing I cannot accept is that when I did the final assessment for the Animal care course, I was certain that a lot of the questions were unrelated to my course. But as I had started I guessed my way through it and passed. However, I am on my third course (which I had purchased all together before starting any of the courses) and the mock assessment is completely different to my course. I understand if there is a problem with the system and the questions are getting mixed up, but I have emailed Oplex twice and have not heard anything from them. It has been nearly two weeks, and I want to do the final test so I can put aside, but I do not want to fail it because of a stupid system error. It makes me feel like these courses are not legitimate and to be honest, in my mind, they have lost all credibility. Please respond to my query! Thank you!”

Helpful Report

Posted 10 years ago

Hi Aline, thanks for sending these concerns through and one of our tutors and a member of the technical team is looking into this issue for you right now. I can also see that a member of our team has been in contact with you about the issue and is working to resolve any issues you may encounter. The positive is that you don't have to worry about being marked done, as you assessment will be checked over to ensure you receive the highest possible grade.

Posted 10 years ago

“On taking the module and answering the questions I received an email saying I had passed and to pay for my certificate. At that time I didn't want to pay £9 so assumed I would receive an electronic certificate. That never arrived so I relented an paid for certificate on doing so and only at this point I was told I hasn't taken the mock test and test. I would never have known if I hadn't paid for certificate. On entering my details my email address is no longer recognised, I emailed help desk who replied saying in need to take test, they never answered my question or resolved the issue hence, no test and a Certificate I have paid for but can't get. Really!!”

Helpful Report

Posted 10 years ago

Hi, The email once you complete your course states that you have finished the course reading and it is now time to take your final assessment tests. In order to fully complete the course, you need to take the final assessment test. Once the test is complete we will produce your certificate accordingly. I've looked into your account and see that you have now completed the test and received both your PDF and hard copy certificate. thanks

Posted 10 years ago

“I haven't received my certificate and it's been 4weeks! I'm trying to contact online support and still no reply! I paid about £50, spend loads of time studying.. definitely not happy about this.”

Helpful Report

Posted 10 years ago

Hi Lenka, The certificates are £9.99. I can see that you sent a support request last night, which has just been answered today. The certificates was ordered on the 10th and hard copy was sent on the 11th, but looks like you didn't receive it. Not to worry the team have sent another copy of your certificate out today. This is sent first class royal mail and should be with you within the next day or so. I hope this helps and have a great day. Thanks

Posted 10 years ago

“Purchased a course yesterday still waiting for details to come through but quick enough to take my money”

Helpful Report

Posted 10 years ago

Hi Pauline, I can see your ordered the course on a Saturday. Our team only work during Monday to Friday. Not to worry I can see they have now added the course to your account. I hope that helps and have a great day.

Posted 10 years ago

“I've bought 5 courses, and all have grammatical errors. The multiple-choice options on the test of the excel course weren't in order so it was hard to answer the questions. 'none of the above' was an option yet it was the first answer? Not much thought or effort went into the course or the test clearly and same for all the other 5 courses I have enrolled on.”

Helpful Report

Posted 10 years ago

“The study material consists of spelling errors, poor layout and content. Found at times to be confusing and it would repeat itself. The assessment at the end for my final grade 3 of the 50 questions did not have questions just answers so could not answer them and upon review of test results surprise, surprise got all these incorrect. the final assessment a lot of the question were based around legislation and not very much of the study material. The study material did not go into detail regarding sections of the SEN code of practice and its breakdown. Feel this course needs a lot of re-work and updating. At present not worth full price neither the special offer price of £29. Had to contact customer services and was accused of just contacting no matter the issue just to get a refund for the course. Certificate print out purchased at £9.99 was a waste of money very poorly printed appeared as if their ink was running out.”

Helpful Report

Posted 11 years ago

Hi, Sorry to hear you did not fully enjoy your course here with us. With regards to the course materials for the SEN Course this has now been fully reviewed by our tutor team with significant changes and updates made to the content. We welcome all feedback from our learners as we use this to continually improve our service and what we offer our students. You still have access to your course materials for the remainder of your membership so feel free to log back in and have a look over the course; if you like you can also go and retake your final assessment and we'd be happy to process another certificate for you. As a student with us feel free to get back in touch and take advantage of other great features on our site available to you. Once again we hope you enjoy the updates made and we wish you every success in your future endeavors. Thanks, Helpdesk Team

Posted 11 years ago

Oplex Careers is rated 4.4 based on 5,232 reviews