One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,765 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.6

Based on 3,765 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Telephone operator very efficient and friendly explaining everything. Driver of recovery very prompt and efficient .”

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Posted 2 months ago

“Exceptional service from arriving to delivering my car to my home. The driver was very polite and explained all that was happening with the process of bringing my car back to my home. I was not sure what to expect with driving back with the driver and thought that this could be a very long journey. But this was not the case and he was very friendly and we chatted all the way home (I probably chatted a bit more!) his name was Martin and I believe his username was BA3 and he went above and beyond with helping me back to my home.”

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Posted 2 months ago

“Excellent service. Helpful, friendly and efficient driver. Handled difficult traffic situations calmly during the pick up and drop office office”

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Posted 2 months ago

“Pick up driver was great. Arrived before time and lovely and chatty”

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Posted 2 months ago

“Excellent, quick service. Mechanic very friendly and helpful. Would highly recommend to friends and family.”

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Posted 2 months ago

“BA3 was very helpful and I didn’t have that long to wait for him.”

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Posted 2 months ago

“Quick service great communication very helpful and good at his job knew exactly what he was doing. Very happy with the service.”

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Posted 2 months ago

“Very helpful and arrived within 90 minutes got me sorted in 5 minutes 1st class service”

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Posted 2 months ago

“Very helpful and arrived within 90 minutes got me sorted in 5 minutes 1st class service”

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Posted 2 months ago

“Quick pickup and good communication”

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Posted 2 months ago

“very happy with the service arrived quicker than we thought so many thanks”

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Posted 2 months ago

“No fuss, sorted my breakdown within an hour.”

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Posted 2 months ago

“Very helpful man and didn’t wait long and he sorted it right away x”

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Posted 2 months ago

“Fast, prompt, great communication and professional. The call out assistant was very knowledgeable, courteous and fixed the problem in no time at all. Well done.”

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Posted 2 months ago

“A bit convuluted to get to the recovery site but got there in the end. Driver contacted me but managed to jump start the car to get me home. Advice over the phone was excellent and hopefully sorted the problem. Recovery cancelled with no hassle. Thanks.”

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Posted 2 months ago

“Quick to get through, helpful and respectful service, quick response, issue resolved, can’t ask for more than that! Thank you!”

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Posted 2 months ago

“Very pleased with the service received and a quick response time.”

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Posted 2 months ago

“Easy to log breakdown quick txt back very quick arrival of breakdown service. First time had to use.”

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Posted 2 months ago

“Great customer service. Logged my breakdown. Arrived well within time that was given. Gentleman (Asif) was friendly and professional. Made me feel calm and at ease as I was with my daughter. Could not fault the service. Thank you.”

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Posted 2 months ago

“Easy to log my breakdown on the customer portal. Got an update within 20 minutes of how long the recovery truck will be. They came earlier than expected, fixed the issue within 15 minutes and 15 minutes later I was on my way. Great recovery guys, very friendly and knowledgeable.”

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Posted 2 months ago

One Call Rescue is rated 4.6 based on 3,765 reviews