One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,471 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service..mechanic was very polite and helpful..nothing was too much trouble..definitely deserves a 5 star. GN3.”

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Posted 5 years ago

“Very precise with all. Turned up 20 mins later. Supetb.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“got my car started and i got home......result”

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Posted 5 years ago

“The guy was very helpful, he was left waiting for me to arrive back at the car and was happy to wait as was earlier than expect 😀”

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Posted 5 years ago

“Excellent prompt attendance. Mechanic very knowledgable, polite and professional and managed to resolve the issue. From reporting the issue to getting the car back on the road, everything went smoothly and customer service was great.”

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Posted 5 years ago

“Very knowledgeable person that aytended, as he couldn't get the van to turn on very he towed to my local garage rather me having to wait again for a recovery vehicle 5 star service.”

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Posted 5 years ago

“Very prompt service”

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Posted 5 years ago

“My Car broke down within 1 hour my car was back at home. Reported using the app, was so easy and quick. GN3”

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Posted 5 years ago

“Despite renewing my insurance for the 16th of January I was told that I was not covered. After a painful back and forth conversation with many hold periods my rescue was finally booked. Initially I was told that One Call do not deal with Green flag. After arriving at the vehicle. ( My wife had broken down) I wanted to update on the location and when I called, I was told that I was not covered, therefore starting at step one and virtually the whole process again including the information about no links with Green flag. It was appalling customer service and a totally stressful experience.”

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Posted 5 years ago

“Excellent response, call handler very helpful”

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Posted 5 years ago

“Professional & courteous, knowledgable plus calm polite manner. Did what they said, when they said they would. F Allen.”

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Posted 5 years ago

“Absolutely faultless from beginning to end, everyone from the first call the to the driver that picked me up from ASAP recovery were amazing. 5 stars all the way.”

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Posted 5 years ago

“The service was, fast, efficient and successful.”

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Posted 5 years ago

“Extremely friendly, knowledgeable, and within minutes I have a break down service en route to assist me. 5 stars all day long. By far the best service I have ever had. Thank you AG2 for assisting me.”

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Posted 5 years ago

“I have had one call for a few years now and all I can do is praise them I always get the gold Cover as I have been known to forget to shut the car door. I can honestly say that both the telephone person who is SM1 and the mechanic were 100% for me I would recommend one call no problem.”

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Posted 5 years ago

“Great service soon with me soon sorted very grateful as i am disabled need my car thank you and thank to the mechanic who came to me he was great thank you so much”

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Posted 5 years ago

“One Call Rescue performed a great job beyond my expectations, quick response and repair without any delay. My car problem was being solved within an hour after a phone call to them. Thanks”

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Posted 5 years ago

“Very efficient and helpful operators; recovery team arrived well ahead of schedule and resolved the issue, with good related advice. Do be clear on what is and isn't included when taking up the policy (on basic cover I was charged £20 for the callout, plus a £35 excess), but the operators were very clear about this on the call so there were no hidden surprises.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

One Call Rescue is rated 4.7 based on 4,471 reviews