One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,426 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.6

Based on 3,426 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service from both the agent on the telephone and the gentleman who attended the call out prompt attendance (earlier than the stated time and problem solved. Thank you both.”

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Posted 4 months ago

“Very pleased with the quick response to my breakdown request. GN3 was very helpful and friendly and explained what he was doing and eventually what was required for the job. Battery replaced.. Thank you”

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Posted 4 months ago

“Gentleman was very very helpful and sorted my car. Bless him it was very cold this morning and i felt bad for him.”

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Posted 4 months ago

“Easy to ask for help. Response time stated was good but in fact help arrived sooner. The problem was solved quickly by a very pleasant operative.”

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Posted 4 months ago

“This gentleman came out and sorted my car he was very pleasant very happy thank you keep up the good work we didn’t have too wait long for him too arrive also”

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Posted 4 months ago

“An excellent service on the busiest day of the year - recovery vehicle arrived within 5 minutes of ETA. Call handled was excellent & managed tech issue with App. Faultless service”

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Posted 4 months ago

“Very fast and friendly!!”

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Posted 4 months ago

“Totally brilliant call out from John, very helpful, nothing to much trouble for, knew actually, Totally what he was doing. Advised me to get a new battery which I did start away. Told me to the minute when he would arrive and did just that. Thanks so much.”

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Posted 4 months ago

“BA3 Flynn absolutely spot on with service provided, and very friendly. Highly recommend his support. Flynn was a lifesaver !!”

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Posted 4 months ago

“Andy of Kaiser recovery sorted out my flat battery , tested all and was courteous and professional”

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Posted 5 months ago

“Very easy and quite quick to get someone on the road and they arrives alot earlier than the estimated time given.very satisfied!”

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Posted 5 months ago

“I’m really satisfied with the help I received to get me on the move again 👍”

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Posted 5 months ago

“I got the brake down van in hour and half It would have been better if you can report a breakdown by phone as a 68 year old lady Trying to do it on the portal is hard when you are not computer savvy”

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Posted 5 months ago

“excellent service, pleasant & very professional. Trust he is well today after nearly slipping on black ice yesterday near the back of his truck.. wishing him &family a prosperous New Year. & the team at OneCall. Many thanks BA3. Sincerely hope you ok after yesterday. Stay blessed.”

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Posted 5 months ago

“Good prompt efficient service”

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Posted 5 months ago

“Very good service from phone call to report breakdown to engineer who came to start my car.I was kept informed of which breakdown company was going to attend and what time they would arrive. Engineer explained everything to me and was very pleasant. User name was BA3.”

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Posted 5 months ago

“Agent who took my call was very friendly and polite , roadside recovery was with me within 2 hrs and he got me going and explained what was wrong”

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Posted 5 months ago

“Arrived at time quoted, got my car started. Very pleasant and polite.”

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Posted 5 months ago

“The communication was good, i didn't have to wait for hours. The tyre was changed efficiently within minutes. I was really pleased with not only the service but also how helpful and pleasant the car engineer was.”

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Posted 5 months ago

“Gave good advice and got my car working”

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Posted 5 months ago

One Call Rescue is rated 4.6 based on 3,426 reviews