One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,243 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,243 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Write Your review

Tell us how One Call Rescue made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seamless recovery after breakdown, lovely polite employees and subcontractors”

Helpful Report

Posted 2 years ago

“Within a very short while of reporting the breakdown, we were given an expected time of arrival, around 1.5 hours. Just 15 mins later, the breakdown driver rang to say he was on his way, the app was also updated. He arrived shortly after that, and the car was brought home quickly, well exceeding the 1.5 hour target given just for his arrival. He made a stressful situation a lot easier.”

Helpful Report

Posted 2 years ago

“Although the distance involved is quite small ( approx 25 miles) it is very disconcerting to breakdown in TOTAL darkness on a very busy road , we were dealt with VERY efficiently by agent at one call and the recovery truck . The total time between initial call at 8-15 pm and arrival home at 9-45 was only 90 mins .Thank you.”

Helpful Report

Posted 2 years ago

“The engineer from the recovery company arrived to the minute quoted having travelled quite a distance to get to me. A big thumbs up to the very polite young guy in attendance who got me fixed in no time at all and also to the Homestead Garage LLP.”

Helpful Report

Posted 2 years ago

“Fantastic response. My vehicle was recovered and delivered to a garage in only one hour. Very very happy with the response time. The call handler was very helpful and the recovery driver was very pleasant and kept me well informed by phone. Excellent service!!!!”

Helpful Report

Posted 2 years ago

“Unable to use portal to request breakdown no reading spectacles to hand. On contacting again was put through to a very helpful and patient young lady Eniston? Very pleased with the recovery service aswell respectful, polite, efficient and a very pleasant young recovery driver. Thank you”

Helpful Report

Posted 2 years ago

“The contact from the agent was prompt. Pick up let me know kept me up to date with timings and I didn’t wait too long.”

Helpful Report

Posted 2 years ago

“We broke down on a very busy M25 we were picked up by Daren quite quicklyand transported 80 miles back home, EXCELLENT service all round”

Helpful Report

Posted 2 years ago

“Long wait for recovery but a 5 star service received from Pete who came miles out of his way to recover our van on a Sunday evening.”

Helpful Report

Posted 2 years ago

“Called them out to be recovered to my home address after telling them that sometimes car does start but then cuts out but because the vehicle started they refused to recover the vehicle. Waste of time”

Helpful Report

Posted 2 years ago

“Fairly quick to come, excellent communication and friendly.”

Helpful Report

Posted 2 years ago

“Was cheerful and polite, arrived in good time”

Helpful Report

Posted 2 years ago

“The vehicle turned up very quickly and the recovery man was exceptionally good . He calmed me down in a very stressful situation and took time to explain the fault”

Helpful Report

Posted 2 years ago

“Superb service! Quick, efficient, polite and a bonus to the company Give that man a rise!”

Helpful Report

Posted 2 years ago

“Very patient and helpful”

Helpful Report

Posted 2 years ago

“Answered all queries”

Helpful Report

Posted 2 years ago

“Top level of service!”

Helpful Report

Posted 2 years ago

“I was stranded on a motorcycle with a puncture. A call to One Call had me recovered in just under an hour. Excellent service all round. 👍”

Helpful Report

Posted 2 years ago

“The recovery driver Paul was very friendly, professional and quick to get the vehicle and all the passengers on board and headed home. Only disadvantage was the 3.5 hour wait by the side of a very busy dual carriage way with no where to wait.”

Helpful Report

Posted 2 years ago

“Very easy call made to centre then gave further details of problem via on-line hub. Rescue arrived within the hour and resolved problem. Great service.”

Helpful Report

Posted 2 years ago

One Call Rescue is rated 4.7 based on 4,243 reviews