One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,163 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,163 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Write Your review

Tell us how One Call Rescue made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“𝘛𝘩𝘦 𝘨𝘦𝘯𝘵𝘭𝘦𝘮𝘢𝘯 𝘚𝘵𝘦𝘷𝘦 𝘸𝘢𝘴 𝘷𝘦𝘳𝘺 𝘤𝘰𝘶𝘳𝘵𝘦𝘰𝘶𝘴 𝘢𝘯𝘥 𝘧𝘳𝘪𝘦𝘯𝘥𝘭𝘺 𝘢𝘯𝘥 𝘩𝘦 𝘢𝘳𝘳𝘪𝘷𝘦𝘥 𝘰𝘯 𝘵𝘪𝘮𝘦. 𝘛𝘩𝘦 𝘵𝘦𝘹𝘵 𝘮𝘦𝘴𝘴𝘢𝘨𝘦𝘴 𝘢𝘯𝘥 𝘶𝘱𝘥𝘢𝘵𝘦𝘴 𝘬𝘦𝘱𝘵 𝘮𝘦 𝘸𝘦𝘭𝘭 𝘪𝘯𝘧𝘰𝘳𝘮𝘦𝘥. 𝘛𝘩𝘦 𝘰𝘯𝘭𝘪𝘯𝘦 𝘷𝘦𝘳𝘴𝘪𝘰𝘯 𝘸𝘰𝘶𝘭𝘥𝘯𝘵 𝘭𝘦𝘵 𝘮𝘦 𝘱𝘶𝘵 𝘪𝘯 𝘵𝘩𝘦 𝘱𝘰𝘴𝘵𝘤𝘰𝘥𝘦 𝘢𝘵 𝘵𝘩𝘦 𝘭𝘢𝘴𝘵 𝘲𝘶𝘦𝘴𝘵𝘪𝘰𝘯 𝘴𝘰 𝘪 𝘦𝘯𝘥𝘦𝘥 𝘶𝘱 𝘤𝘢𝘭𝘭𝘪𝘯𝘨 𝘣𝘺 𝘱𝘩𝘰𝘯𝘦 .”

Helpful Report

Posted 1 year ago

“Quick call response, helpful team member and eventually great recovery service”

Helpful Report

Posted 1 year ago

“Genevieve was OUTSTANDING - great listener, patient and very professional. She made a very difficult situation very easy and didn’t rush me at all. Greatest customer service experience”

Helpful Report

Posted 1 year ago

“Very efficient website. Only waited approx 20 minutes for a return call advising someone would call when in the vicinity of my broken down car. Only 10 mins before a call came through advising would take 15 mins to get to the car. The car was collected and taken to home address. From beginning to end, the whole experience was extremely professional and efficient. Can't rate our recovery experience highly enough.”

Helpful Report

Posted 1 year ago

“Fantastic service, friendly rescue, prompt and good accurate assessment of the problem. Great outcome. Very pleased. Many thanks.”

Helpful Report

Posted 1 year ago

“EA5 was a pleasure to deal with. She ensured I was kept in the loop and gave me options which I didn’t knew I had. Thanks for all your help!”

Helpful Report

Posted 1 year ago

“Such a very efficient service, friendly staff (call handler EA5), and guided through the process with ease.”

Helpful Report

Posted 1 year ago

“Staff who attended recovery of my car was extremely friendly and very very professional. He was punctual as usual. He understands what it means to make customers happy and satisfied for service received. He makes me proud to a customer of one call insurance.”

Helpful Report

Posted 1 year ago

“One call rescue have been great. My issue was the customer service with one call on this occasion. Although it took me a while to resolve the error the rescue service was great.”

Helpful Report

Posted 1 year ago

“Easy to arrange arrival of breakdown lorry. Arrived well within estimate. S shame they do not undertake any diagnostic checks. Car taken to local garage without fuss.”

Helpful Report

Posted 1 year ago

“When sent a link to my phone, could not open, this is due to scam. Phoned again and spoke over the phone. No problem with this service and breakdown service no problem”

Helpful Report

Posted 1 year ago

“very easy to book online, had a return call within 10 mins to confirm breakdown details. rescue vehicle arrived well within specified time. very happy with service.”

Helpful Report

Posted 1 year ago

“Really good service. Easy to contact, lovely representative and quick break down recovery. The breakdown driver was really helpful. Overall smooth service”

Helpful Report

Posted 1 year ago

“JR2 was excellent adviser, he listened to my concerns and kept on reassuring me. Heartfelt thanks J!”

Helpful Report

Posted 1 year ago

“Was quick and easy to arrange and didn't have to wait too long”

Helpful Report

Posted 1 year ago

“Very fast !!!”

Helpful Report

Posted 1 year ago

“It would of been easier to actually call and talk to some as the internet signal wasn't great and kept dropping out. But the recovery driver came to pick up my car quite quickly.”

Helpful Report

Posted 1 year ago

“Regardless of not able to fix problem at road side the next stage was handled well”

Helpful Report

Posted 1 year ago

“Very quick to call back and lady was professional with the plan of action so very happy with the service”

Helpful Report

Posted 1 year ago

“My information was relayed to Jon Beech recovery within minutes of my call and being directed to the portal. The lady on the phone was very helpful in instructing me on how to book my recovery. The recovery team were with me well before the estimated time and got me to my destination very promptly.”

Helpful Report

Posted 1 year ago

One Call Rescue is rated 4.7 based on 4,163 reviews