OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,897 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,897 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product. Easy ordering and prompt delivery. Very satisfied customer.”

Helpful Report

Posted 2 months ago

Hi Angela, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided and our products. If we can be of any help, please do get in contact. All the best, Calum @ OK Vape

Posted 2 months ago

“I love my filters but they get more expensive every time and you don’t sell medium in Asda witch is very frustrating for my gf”

Helpful Report

Posted 2 months ago

Hi Paul, Thank you for taking the time to leave us your review and it's great to hear you're enjoying our products! Our refills are still available in some selected ASDA stores but unfortunately we do not have control of their stock movements. We also appreciate that rising costs are affecting everyone and have done what we can to offer the best value. We have absorbed as much of our cost increases as possible without passing them all on to our customers. All the best, Calum @ OK Vape

Posted 2 months ago

“Excellent range and pricing. Delivery is second to none, no messing with couriers, just Royal Mail!!! When I did have a problem (as a newbie vaper) their customer support was absolutely excellent.”

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Posted 2 months ago

Hi Phill, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve your issues and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. All the best, Calum @ OK Vape

Posted 2 months ago

“Very quick delivery and excellent customer service for resolving queries.”

Helpful Report

Posted 2 months ago

Hi Moira, Thank you very much for taking the time to leave us a review, we are delighted to hear about your positive experience of ordering with us. Please don't hesitate to get in touch if we can be of any assistance. All the best, Calum @ OK Vape

Posted 2 months ago

“Always brilliant”

Helpful Report

Posted 2 months ago

Hi Susan, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. All the best, Calum @ OK Vape

Posted 2 months ago

“Fabulous product. Arrived within about 5 days.”

Helpful Report

Posted 2 months ago

Hi Sharon, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 2 months ago

“Great product and service”

Helpful Report

Posted 2 months ago

Hi Pearl, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. All the best, Calum @ OK Vape

Posted 2 months ago

“Always happy with the service from ok vape prompt delivery no complaints at all”

Helpful Report

Posted 2 months ago

Hi Jayne, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide. Please reach out to us if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 2 months ago

“happy with my oder will be back than you”

Helpful Report

Posted 2 months ago

Hi Yvonne, Thank you very much for taking the time to leave us a review, we are delighted to hear about your positive experience of ordering with us. Please don't hesitate to get in touch if we can be of any assistance. All the best, Calum @ OK Vape

Posted 2 months ago

“Excellent service always on time”

Helpful Report

Posted 2 months ago

Hi Robert, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 2 months ago

“Quick delivery no problems”

Helpful Report

Posted 2 months ago

Hi Susan, We're very glad to hear that you were satisfied with our delivery options, thank you for your positive feedback! Please do get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 2 months ago

“The customer service at ok Vape is exceptional. They exchanged goods I'd ordered wrongly, twice, without hesitation and it WAS all my fault. It's everything you want from customer services really.”

Helpful Report

Posted 2 months ago

Hi Andrew, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. All the best, Calum @ OK Vape

Posted 2 months ago

“Excellent service, very prompt on delivery.”

Helpful Report

Posted 2 months ago

Hi Lynda, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we deal with you again soon! If you need any assistance please don’t hesitate to get in touch. All the best, Calum @ OK Vape

Posted 2 months ago

“All good Product arrived on time & very well packed. Thank you”

Helpful Report

Posted 3 months ago

Hi Julie, We are very happy to hear this, it is great to hear that you were satisfied with your purchase. Thank you for taking the time to leave us a review. If we can be of any assistance, please feel free to get in contact. All the best, Calum @ OK Vape

Posted 2 months ago

“Brilliant service as always from ok vape.”

Helpful Report

Posted 3 months ago

Hi Brenda, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide. Please reach out to us if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 2 months ago

“Very polite lady answered my call. I always buy my batteries from you. Not so keen on the cartomizers so I’m still using ten motives. Otherwise good feedback.”

Helpful Report

Posted 3 months ago

Hi Caroline, Many thanks for taking the time to leave us your review! We're glad to hear that you've had consistent positive experiences with us. It's worth us mentioning that we've recently introduced a new range of refills, which is our 10 Motives Flavour Match range. This was created alongside 10 Motives customers to match the original flavour of the 10 Motives brand refills as much as possible. Please see the full range here for more information: https://okvape.co.uk/10-motives-flavour-match-refills/ All the best, Calum @ OK Vape

Posted 2 months ago

“Very polite lady answered my call. I always buy my batteries from you. Not so keen on the cartomizers so I’m still using ten motives. Otherwise good feedback.”

Helpful Report

Posted 3 months ago

Posted 2 months ago

“Always reliable good price and quick delivery. Happy with it all”

Helpful Report

Posted 3 months ago

Hi Linda, We are thrilled to hear that you continue to be satisfied with our products, pricing, and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. All the best, Calum @ OK Vape

Posted 2 months ago

“Quick delivery and helpful”

Helpful Report

Posted 3 months ago

Hi Doreen, We're very glad to hear that you were satisfied with our delivery options, thank you for your positive feedback! Please do get in touch if there is anything we can be of help with. All the best, Calum @ OK Vape

Posted 2 months ago

“Great service.”

Helpful Report

Posted 3 months ago

Hi Pamela, We are pleased to hear you've been enjoying our service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. All the best, Calum @ OK Vape

Posted 2 months ago

OK Vape is rated 4.8 based on 6,897 reviews