OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,654 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,654 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very prompt with the delivery”

Helpful Report

Posted 8 months ago

Hi Frank, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 8 months ago

“Very good customer service well done”

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Posted 8 months ago

Hi Colin, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 8 months ago

“Brilliant service. Always arrives on time. On line is great to navigate. Thanks”

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Posted 8 months ago

Hi Ann, That is great to hear, thank you for taking a moment to leave us your review. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Ashley @ OK Vape

Posted 8 months ago

“excellent, finally a replacement for the old VIP ecigs (10 motives), totally compatible :). great service on line and by phone.”

Helpful Report

Posted 8 months ago

Hi there, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 8 months ago

“Always excellent service and very quick delivery”

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Posted 8 months ago

Hi Madeleine, Thank you for taking the time to leave us a review and for your positive feedback! If we can be of any help at all, then please don't hesitate to get in contact. Best Wishes, Ashley @ OK Vape

Posted 8 months ago

“Easy to use website. Great speedy delivery. Very pleased.”

Helpful Report

Posted 8 months ago

Hi Karan, Thank you for taking the time to leave us a review and for sharing your experience of ordering with us. If we can be of any help, then please feel free to get in contact. Best Wishes, Ashley @ OK Vape

Posted 8 months ago

“Excellent service”

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Posted 8 months ago

Hi Michael, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 8 months ago

“Excellent customer service - I ordered the wrong refills, as soon as I realised my mistake I called them and then sorted it out, no hassle! Fast delivery - would recommend”

Helpful Report

Posted 8 months ago

Hi Sarah, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve your issue and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 8 months ago

“Great products and delivery service I wouldn’t buy my vape supplies anywhere else my favourite flavour is liquorice which is not widely available anywhere else”

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Posted 8 months ago

Hi Jackie, We genuinely appreciate you taking the time to leave us your review, thank you for your wonderful feedback. If there's anything more we can do to enhance your experience or assist you with, please let us know. Best Wishes, Ashley @ OK Vape

Posted 8 months ago

“Always great service, and product.”

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Posted 8 months ago

Hi Matthew, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 8 months ago

“Quick response”

Helpful Report

Posted 8 months ago

Hi Keith, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 8 months ago

“Excellent service”

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Posted 8 months ago

Hi Dorothy, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 8 months ago

“Very good service arrives on time,good communication”

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Posted 8 months ago

Hi Bernadine, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 8 months ago

“Excellent value . Tracked delivery. Purchased from from company on a regular basis.”

Helpful Report

Posted 8 months ago

Hi Jacqueline, We are delighted to hear that you had a positive experience with us, thank you for taking the time to leave us your review! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Ashley @ OK Vape

Posted 8 months ago

“OK Vape has really sorted out its delivery problems. When I first bought through them it took 12 days for my order to arrive. Now, if I order early in the day it is with me by the following day - FANTASTIC 👏🏼👏🏼👏🏼”

Helpful Report

Posted 8 months ago

Hi Karen, Thank you for sharing your positive experience, we are very pleased to hear that the efficient delivery service met and exceeded your expectations. Please do get in contact with us if we can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 8 months ago

“Excellent rapid service. plus, a phone call to me notifying that I had placed to separate orders in quick succession and a refund of postage”

Helpful Report

Posted 8 months ago

Hi David, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. Best Wishes, Ashley @ OK Vape

Posted 8 months ago

“They are the only ones, I use, well done!”

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Posted 8 months ago

Hi Raymond, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 8 months ago

“Fast delivery and easy to order”

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Posted 8 months ago

Hi Julie, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Best Wishes, Ashley @ OK Vape

Posted 8 months ago

“My order came with the wrong liquids. I rang the Team at the Threasher Barn and explained, no issue at all “we’ll send a new order out immediately complete with a pre-posted returns bag. Great service as ever, been using this company for over 10yrs. Excellent.”

Helpful Report

Posted 8 months ago

Hi Keith, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve your issues and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 8 months ago

“Super easy to order and fast delivery, recommended to a family friend who placed an order with you immediately, thanks.”

Helpful Report

Posted 8 months ago

Hi Annie, We are delighted to hear this; your feedback is very appreciated! We hope we can help again soon! Please do contact us if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 8 months ago

OK Vape is rated 4.8 based on 6,654 reviews