Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.70

4.7 Rating 6,829 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 6,829 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Really loved the cards - the range you have is brilliant. You did forget one card off my order but quickly rectified this when I got in touch.”

Helpful Report

Posted 1 year ago

Hi Emma, Thank you for your kind words! We're so glad to hear that you loved the range of cards we offer. We apologize for the missing card but are happy we could quickly sort it out for you. Your understanding means a lot to us, and we look forward to serving you again! Thank you, The Ohh Deer Team

Posted 1 year ago

“Great products - quality and uniqueness - just need to order well in advance as takes a bit longer than I expected to come. I don’t think it would put me off ordering again - but worth bearing in mind.”

Helpful Report

Posted 1 year ago

Hi Claire, Thank you for your thoughtful feedback! We're glad to hear that you appreciate the quality and uniqueness of our products. We understand that delivery times can take a bit longer than expected, and we appreciate your patience. We'll certainly keep working on improving this, and we’re grateful that it won’t stop you from ordering again! Thank you, The Ohh Deer Team

Posted 1 year ago

“I had to chase and took a while but lovely product and card sizes just right. Some envelopes were slightly creased but worth it for being plastic free. Thank you, will order again.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your feedback and patience! We're sorry for the delay and any issues with the envelopes, but we're glad to hear you appreciated the plastic-free packaging and that you were happy with the product and card sizes. We’re grateful for your understanding and look forward to serving you again! Thank you, The Ohh Deer Team

Posted 1 year ago

“The diary is lovely but the item arrived in an envelope that was all torn and Royal Mail had placed it in a plastic bag to keep it dry.”

Helpful Report

Posted 1 year ago

Hi Catherine, Thank you for your feedback, and we're really sorry to hear that the packaging was torn upon arrival. We understand how disappointing that must have been, especially with such a lovely diary inside. We'll certainly review our packaging process to avoid this happening in the future. If there's anything more we can do to assist, please feel free to reach out to our customer service team. Thank you for bringing this to our attention, The Ohh Deer Team

Posted 1 year ago

“The baked bean card was pixellated but the customer service team dealt with this and refunded me. I would still use Ohh Deer again as I love some of the prints and it's fun to see the new collections each year.”

Helpful Report

Posted 1 year ago

Hi Caroline, Thank you for your understanding and for giving us another chance despite the issue with the baked bean card. We're sorry it arrived pixellated, but we're glad our customer service team was able to resolve the situation for you. It’s great to hear that you still enjoy our prints and collections—we appreciate your continued support! Thank you, The Ohh Deer Team

Posted 1 year ago

“As described”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 1 year ago

“One star lost as box was damaged and not wrapped up”

Helpful Report

Posted 1 year ago

Hi, We're really sorry to hear that the box arrived damaged and wasn’t properly wrapped. We understand how disappointing that must have been, especially if it was intended as a gift. Please reach out to our customer service team, and we'll be happy to assist you further. Thank you for your feedback, The Ohh Deer Team

Posted 1 year ago

“Took a long time to arrive but it arrived!”

Helpful Report

Posted 1 year ago

Hi Rebecca, Thank you for your patience! We're glad to hear your order arrived, though we're sorry it took longer than expected. If you have any concerns or need assistance in the future, feel free to reach out. Thank you, The Ohh Deer Team

Posted 1 year ago

“i bought it as a promotional offer with vodafone. it was pretty good for the price. i wish there had been a bit more variety in the boxes you can choose, as none of them really fit my usual aesthetic choices. i also would have preferred a different style of pen/ink in the box i received, as i’m personally not a fan of ballpoints with that specific kind of ink. maybe a fineliner would be cool! but overall it was a great set and i can’t wait to use the letter writing kit :)”

Helpful Report

Posted 1 year ago

Hi Rachael, Thank you for your thoughtful feedback! We're glad you found the set good value through the Vodafone offer and that you're excited to use the letter writing kit. We appreciate your suggestions about offering more variety in box choices and a different pen style like a fineliner. Your input is really helpful, and we'll definitely pass this along to our team to consider for future collections. Thank you, The Ohh Deer Team

Posted 1 year ago

“These cards were good I bought a mixed pack previously and was disappointed”

Helpful Report

Posted 1 year ago

Hi, Thank you for your feedback! We're glad to hear that you were pleased with these cards, though we're sorry to hear the previous mixed pack didn’t meet your expectations. We appreciate your honesty, and if you have any specific concerns, feel free to reach out so we can improve your experience. Thank you, The Ohh Deer Team

Posted 1 year ago

“Great quality”

Helpful Report

Posted 1 year ago

Hi Heather, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 1 year ago

“Love the product, its price puts it out of my regular buying options but have got a few good deals.”

Helpful Report

Posted 1 year ago

Hi Jennifer, Thank you for your feedback! We're happy to hear you love the product, and we understand that the price may sometimes make it a bit less accessible. We're glad you've been able to catch a few good deals, and we hope to offer more in the future to keep you coming back! Thank you, The Ohh Deer Team

Posted 1 year ago

“Dispatch was a little slow but my item was gorgeous!”

Helpful Report

Posted 1 year ago

Hi Hannah, Thank you for your feedback! We're glad to hear that you loved the item, though we’re sorry the dispatch was slower than expected. We’ll keep working on improving our delivery times to make your experience even better next time! Thank you, The Ohh Deer Team

Posted 1 year ago

“I wish there was more information regarding parcel tracking (tracking info didn't update, not even after delivered) and the dispatch times were shorter. This order is a gift for someone else's birthday, I'm glad I ordered with many days to spare. I'll give it to them in a few days, so I don't have any reviews for the products yet”

Helpful Report

Posted 1 year ago

Hi, Thank you for your feedback, and we’re sorry to hear about the tracking issues and longer dispatch times. We understand how important it is, especially for a birthday gift, to have peace of mind with delivery information. We're glad it arrived in time, and we hope the recipient loves the gift. We'll work on improving tracking updates and reducing dispatch times for future orders. Thank you for your understanding, The Ohh Deer Team

Posted 1 year ago

“I liked the theming and contents of the box but unfortunately, the shipping label was attached onto the box that made it impossible to read the contents of the box. It would also not peel off so ruined any chance I had to share it as a birthday gift”

Helpful Report

Posted 1 year ago

Hi, Thank you for your feedback, and we're really sorry to hear that the shipping label was attached directly to the box, affecting your ability to gift it. We understand how disappointing that must have been, and we’ll certainly pass this along to improve our packaging process. If there’s anything we can do to assist further, please feel free to reach out to our customer service team. Thank you for sharing your experience, The Ohh Deer Team

Posted 1 year ago

“Good product Tracking didn't really work”

Helpful Report

Posted 1 year ago

Hi Carol, Thank you for your feedback! We're glad you liked the product, but we're sorry to hear the tracking didn’t work as expected. We’ll look into this to improve the experience. If you need any assistance in the future, please don’t hesitate to reach out. Thank you, The Ohh Deer Team

Posted 1 year ago

“Very good (:”

Helpful Report

Posted 1 year ago

Hi Rebecca, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 1 year ago

“Really good quality products. Well packaged”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 1 year ago

“Nice gift, through should have realised that by opening it I ruined the gift.”

Helpful Report

Posted 1 year ago

Hi Victoria, Thank you for your feedback! We understand how that can happen, but we're glad to hear it was a nice gift. If you ever need assistance with future purchases or packaging tips, feel free to reach out! Thank you, The Ohh Deer Team

Posted 1 year ago

“Seemless and fast delivery”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review! Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We hope to see you again soon! Thank you, The Ohh Deer Team

Posted 1 year ago

Ohh Deer is rated 4.7 based on 6,829 reviews