Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.70

4.7 Rating 7,090 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 7,090 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Loved the planners!!! The pens - I ordered them but they didn’t arrive. When I queried it, they had sold out. I was given a refund.”

Helpful Report

Posted 1 year ago

Hi Samantha, Thanks for your review! Thank you The Ohh Deer Team

Posted 1 year ago

“The order was fine”

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Posted 1 year ago

Hi Claire, Thanks for your review Thank you The Ohh Deer Team

Posted 1 year ago

“The cards were brilliant. Packaging could have been better though as one of the envelopes had to have the edge folded over to fit in.”

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Posted 1 year ago

Hi Laura, Thanks for your review! We are pleased to hear you were happy with the cards, however we are sorry to hear there was an issue with one of the envelopes included. Please drop us a message via help@ohhdeer.com with your order details and our team would be happy to help sort that for you :) Thank you The Ohh Deer Team

Posted 1 year ago

“Got as a gift for a friend. She loved it.”

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Posted 1 year ago

Hi Chana, It's great to hear your friend was pleased with the goods :) Thank you The Ohh Deer Team

Posted 1 year ago

“Love the designs. Really innovative designs and quality print and card stock.”

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Posted 1 year ago

Hi Clare, It's great to hear you loved the quality and design of these cards :) Thank you The Ohh Deer Team

Posted 1 year ago

“Good cards, but a little slow on the delivery. Took almost a week to arrive after a delay in sending them out.”

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Posted 1 year ago

Hi, Thanks for taking the time to leave your review! We're pleased to hear you enjoyed the cards but are sorry for any disappointment caused by the delivery times. We can see your order was dispatched within 2 days of purchase and was shipped on the standard untracked service you selected at checkout. The standard service selected is our slowest delivery option, however we do also offer express and next day delivery if you were looking for something quicker. If you ever want to chat to the team about our delivery options before ordering please just reach out to help@ohhdeer.com :) Thank you The Ohh Deer Team

Posted 1 year ago

“Not sure why they were sent separately?”

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Posted 1 year ago

Hi David, Thanks for your review! We can see you selected both personalised and non personalised goods with your order which are processed separately. The personalised cards are made to order and shipped direct from the manufacturers location which is why they aren't sent with the non personalised goods, even if purchased under the same order number. Our FAQ's have further information on how personalised cards work but we'd be happy to answer and questions you have, just drop us a message to help@ohhdeer.com! Thank you The Ohh Deer Team

Posted 1 year ago

“I am very happy with the quality of the cards I ordered, I like to buy in bulk so I've got a selection at home to pick from instead of buying last minute when I need one. So all the cards are high quality. The only reason I have given 4 instead of 5 cards is that the package arrived exactly 7 days after I placed the order, and this was after the date I needed some of the cards for (so we had to buy different cards from a supermarket). Not only that, but I'd paid for p&p and then I received an email offering free p&p a couple of days after I ordered too. Obviously this isn't a deliberate move but it was annoying for me! I will still buy cards from Ohh Deer, I have been looking for a replacement for Paperchase, and I am happy with the majority of the designs and the quality of the cards that I think I've found that replacement.”

Helpful Report

Posted 1 year ago

Hi Lauren, Thanks for taking the time to leave your review, it's great to hear you were pleased with the quality and selection of designs available in our range :) We are however sorry for any disappointment caused by our processing and delivery times. At current we advertise up to 6 working days processing time for orders placed on standard and express, wherein your order was shipped within 3 working days of purchase and delivered with the 2nd class delivery service you selected at checkout. We do however offer a faster service with the Fedex next day which would be recommended if you are looking to receive by a deadline. If you have any questions or queries about the service please don't hesitate to get in touch via help@ohhdeer.com and the team would be happy to help :) Thank you The Ohh Deer Team

Posted 1 year ago

“Lovely products, only issue was the bar of soap had stuck to the card and had to peel tissue paper and soap off the card. Maybe in future the soap could be placed in a paper bag?”

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Posted 1 year ago

“Very efficient”

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Posted 1 year ago

Hi Jill, Thanks for your review! Thank you The Ohh Deer Team

Posted 1 year ago

“Just took a little longer to arrive than I expected”

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Posted 1 year ago

Hi Helen, Thanks for your review! Our transit times are listed in our FAQ's for all options, however if you ever have any questions regarding when your delivery would arrive please just get in touch via help@ohhdeer.com. Our team would be happy to help :) Thank you The Ohh Deer Team

Posted 1 year ago

“Hi! I loved my order so much and the watercolours were stunning. Thanks!”

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Posted 1 year ago

Hi Arabella, It's wonderful to hear you were pleased with your order, watercolours especially :) Thank you The Ohh Deer Team

Posted 1 year ago

“it was a lovely design bit underwhelming tbh”

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Posted 1 year ago

Hi Claire, Thanks for taking the time to leave your review, we're pleased to hear you enjoyed the design! We'd love to hear some more feedback from you on what parts of this product were underwhelming to help improve our service, please get in touch via help@ohhdeer.com! Thank you The Ohh Deer Team

Posted 1 year ago

“Great item at a good price. However, should have been sent in better packaging than a large letter. Luckily it was not a gift, so a bruised box didn't matter so much.”

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Posted 1 year ago

Hi Clare, Thanks for your review, we are sorry to hear there was an issue with how the order was packaged. Please drop us a line to help@ohhdeer.com including your order details and our team would be happy to help you with this Thank you The Ohh Deer Team

Posted 1 year ago

“Quick delivery, great value for money”

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Posted 1 year ago

Hi Kiah, It's wonderful to hear you felt this was great value for money :) Thank you The Ohh Deer Team

Posted 1 year ago

“Nice stuff”

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Posted 1 year ago

Hi, Thanks for your review! Thank you The Ohh Deer Team

Posted 1 year ago

“Very slightly dented cover but looking forward to use it”

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Posted 1 year ago

Hi Jess, Thanks for your review, we are however sorry to hear there was an issue with product. Please drop us a message to help@ohhdeer.com with your order details and the team would be happy to help! Thank you The Ohh Deer Team

Posted 1 year ago

“Product quality as always is brilliant. Despatch date compared to order date was longer than anticipated/experienced on past orders but appreciate likely busier due to valentines season.”

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Posted 1 year ago

Hi Emma, Thanks for your review, glad to hear you loved the quality! Our team we're working to an extended dispatching time during our sale period due to a large influx of orders, but if you ever have any queries before ordering you can always reach to us via help@ohhdeer.com :) Thank you The Ohh Deer Team

Posted 1 year ago

“It took quite a while, but arrived just in time :-) Very happy as always.”

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Posted 1 year ago

Hi Susanne, Glad to hear it arrived on time and you were pleased with the goods :) Thankyou The Ohh Deer Team

Posted 1 year ago

“Ît came OK, was delivered to Germany”

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Posted 1 year ago

Hi, Thank you for your review :) Thank you The Ohh Deer Team

Posted 1 year ago

Ohh Deer is rated 4.7 based on 7,090 reviews