Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.80

4.8 Rating 3,477 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,477 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

Write Your review

Tell us how Official Hoverboard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Official Hoverboard 5 star review on 4th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery and high quality product. Reliable and a fair price too.”

Helpful Report

“I have always found hoverboard uk an excellent company to deal with. Ivy initialOrder was swift and easy. Repairs were dealt with easily and quality of product is 10/10! Well done”

Helpful Report

“Poor customer service. Bought for sons Christmas. Only used a couple of times due to winter weather. 3rd use and it wouldn't hold its charge. Emailed thinking a replacement would be sent due to the fact it is an expensive and new item. Got told I had to video the fault which I did. Then got a mail to say precisely how I should package this myself and pay to return it to them so hoverboard could take a look at it. Whole process has been drawn out and my son has not been able to use. I do not see why I should have to pay to send back a faulty product. Ridiculous. This will now not be resolved for the upcoming Easter school break when my child should have been getting to utilise it.”

Helpful Report

“I initially sent an email request which was dealt with very professionally. I went on to order a hoverkart which arrived the following day. I have ordered goods from this site before and found them very professional, providing a very good and fast delivery service, helpful when needed. Finally and best of all their products are first class. All-round happy customer.”

Helpful Report

“Bought 2 of the x10 hooverboard and kart bundle. This place has no contact number to reach them on. One of the hooverboard a does not work properly hold any charge etc. the customer service is not acceptable especially when this was a gift which one of children can now not use!”

Helpful Report

“Great item I bought from this company and quick delivery as well”

Helpful Report

“incredible customer service! Fab products which last! Well built, great for all ages! Fab range of colours and accessories”

Helpful Report

“Still haven’t answered my requested after sending an email days ago…”

Helpful Report

“Amazing service, great choice of colours and next day delivery with a 1 hour time slot. Very happy.”

Helpful Report

“The website was easy to use and product arrived quickly Good instructions and good quality products - we will use you again”

Helpful Report

“Great hover board arriving at the time arranged and in excellent condition well packaged”

Helpful Report

“Great Service.”

Helpful Report

“Absolutely disgusting service, now going to trading standards , sent me a faulty unit for Xmas , now in March and they still refuse to sort it out . Won’t answer phones , won’t reply to emails , all they did was sent a repaired unit which was also still faulty , I have returned that again and they’re now ignoring me . So Iv nothing to show for my money . Avoid this company at all costs .”

Helpful Report

“excellent service lighter and more responsive than old board my kids love it have kept the kart part for there birthday hope to send old board to see if you can repair it a+++++”

Helpful Report

“Very quick delivery birthday present so haven't used it yet but looks great thank you”

Helpful Report

“The hoverboard was delivered in perfect condition and extremely fast I would highly recommend to all potential customers”

Helpful Report

“Very good , and the deliveries are very quick”

Helpful Report

“Great service. Delivered on time as requested.”

Helpful Report

“Wry quick service in fixing our broken hover board”

Helpful Report

“Delivered on time in excellent condition. Easy to understand set up instructions and now all ready to go!”

Helpful Report

Official Hoverboard is rated 4.8 based on 3,477 reviews