Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Office Supermarket Reviews

4.5 Rating 836 Reviews

87 %

of reviewers recommend Office Supermarket

Company Reviews

Product Reviews

4.5

Based on 836 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Office Supermarket 5 star review on 27th October 2022

Office Supermarket 5 star review on 5th July 2022

Office Supermarket 5 star review on 13th May 2022

Office Supermarket 5 star review on 18th December 2021

Mark Mitchenall

Office Supermarket 5 star review on 3rd November 2021

Office Supermarket 5 star review on 20th May 2021

Office Supermarket 5 star review on 27th April 2021

10

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This would have been 5 stars except one product arrived severely damaged, however Office Supermarket arranged a replacement for the next day so probably should be 4.5 stars.”

Posted 3 years ago

“Fast efficient and a good price.”

Posted 3 years ago

“Pretty Good. I ordered on a Friday before the next day delivery despatch cutoff time but it didn't arrive until the Tuesday. Sort of expected it on the Monday but delivered in good condition so no complaint just minus a star.”

Posted 3 years ago

“The filing cabinet I ordered was pretty much as expected when it arrived and I'm happy with it. There was no obvious tracking information regarding delivery, but it came so quickly it hardly mattered. Very little to find fault with overall.”

Posted 3 years ago

“Delivery was nicely done and desk was good easy to assemble.”

Posted 3 years ago

“Found it difficult to track parcel via the Shop App.. Otherwiswe found service and the chairs I ordered very good.”

Posted 3 years ago

“Kathryn was very helpful in dealing with the issue I had with my purchase. Delivered and issue resolved within 3 days.”

Posted 3 years ago

“I ordered and was surprised to have it turn up the next day. There was some damage to a panel but they dealt with this efficiently. The table is as it looked in the pic and functional. Would probably use them again.”

Posted 3 years ago

“Exactly what I was looking for, looks great, very sturdy, and I love the stand up desk section. It took us a long time to put together, which is why not 5 stars. But is worth it in the end. Delivery was very quick - impressed with Office supermarket”

Posted 3 years ago

“Excellent service upon ordering website showing stock but we were short delivered one item on delivery. Notified customer service and we had the item delivered within a few days as promised.”

Posted 3 years ago

“Product arrived with a minor “bruise” on a corner. Only problem was with delivery: courier claimed to have delivered in the 5th, actual delivery was on 10th.”

Posted 3 years ago

“Service could be improved by letting the customers know what date delivery would be and the packaging was left for me bring in to the house and to get rid of a wooden pallet, boxes and plastics, I had to find a kind neighbour to take it to a tip for me”

Posted 3 years ago

Thank you for your review. Regarding the pallet, the courier should have removed this at the time of delivery. However as this does not always happen, we provide a telephone number on our delivery notes for you to call (freephone) to advise that the pallet had been left, we can then arrange collection. I have checked your order and cannot see that we were made aware of anything to collect. Apologies you had to dispose of yourself, but this is a service that we offer.

Posted 3 years ago

“Ordered the chair on line having looked at a number of other sites, an email confirming the order and deliver in 1 - 3 days, 2 days later the chair arrived. This would have been 5 stars if I had been provided dispatch and tracking details.”

Posted 3 years ago

“Fantastic service desk was good and easy to put together, the only down side is I have not had the vat receipt. And as this was a business transaction isn't really any good.”

Posted 3 years ago

“Delivered on time. Fault with the item which was resolved immediately, faulty item collected and new one delivered the next day.”

Posted 3 years ago

“Needed a desk for home working. Found lovely one and Office Supermarket had best price on internet. Arrived well packed, and delivery was quick (only three days). Minor grumble that I didn't get any forewarning of delivery (no email or call) so four rather than five stars from me. Otherwise very happy and I'll definitely use these guys again.”

Posted 3 years ago

“Pleased with my 2 drawer cabinet and delivered within a couple of days.”

Posted 3 years ago

“Fast next day delivery. Chair took about 20 minutes to assemble. Comfortable. I like the synchronous rocking action and that you can lock it in a reclined position. I bought the Montana Executive Leather Chair. Could be better for lumbar support. Definitely need to get up after a couple of hours so not sure how it compares against those that state, 'for 8 hours sitting a day'. The padding is firm. It is not a chair you sink in. I definitely like the headrest. Finally the legs are chrome rather than plastic painted silver. All in all it is a comfortable chair.”

Office Supermarket 4 star review on 26th January 2021

Office Supermarket 4 star review on 26th January 2021

Office Supermarket 4 star review on 26th January 2021

Posted 3 years ago

“Nice chairs straightforward to put together”

Posted 3 years ago

“Prompt service”

Posted 3 years ago

«
1
2
3
4
»

Office Supermarket is rated 4.5 based on 836 reviews