15 Parsons Court, Aycliffe Business Park, County Durham
The team have made the process so easy to follow and then the back up support and 1-2-1 training sessions are fantastic. I have used the 1-2-1 training twice now and on both occasions it was just like chatting to my mate but the advice was spot on. I was someone who was very nervous 'gambling' and how OddsMonkey holds your hand through the initial process put my mind at ease. You guys are doing an amazing job, well done and long may it continue.
I'm so glad I signed up with OddsMonkey. The tutorials and oddsmatching tools are great and I had a couple of queries at the beginning which were answered really quickly and gave me greater understanding.
A few more niggling questions had built up over my first 2 months, and I just had a 1-1 session with Christiaan, who answered all my questions clearly. I now feel even more confident and positive.
Although I have a lot of other commitments, I've made enough profit to keep me going and convince me that it's worth it. At the moment it's "watch this space" but without the support of OddsMonkey and their enthusiastic and helpful team I probably would have given up long ago! Thanks guys!
“Way too expensive, some futures are only available to those who have bought the year subscription. On top of that I don't use is enough to justify the cost.”
Posted 4 years ago
Hi, we're sorry to hear you feel that way. We're confident that our pricing is extremely competitive and we currently offer the best value in the marketplace for the features we provide.
All of our core features are available to both monthly and annual members, the only one feature that we currently reserve for our annual subscribers is the ability to enable auto-refresh, this has been implemented as the majority of customers do not require this option and, by limiting it's usage, we can ensure that customers using auto-refresh does not have cause any adverse effect on other members. We are constantly reviewing this and we may introduce auto-refresh to all Premium members in the future.
We appreciate that you may feel you do not use the tool enough, this is obviously dependant on personal preference and circumstance. This is why our customers can cancel at any time and the reason we also offer a 100% moneyback guarantee during your first 30 days.
“Terrible. Hasn't worked no my phone for ages. Would not recommend and would like to be assured my subscription is not automatically renewed”
Posted 4 years ago
Hi - we're really upset to hear that you've had issues using our mobile search. If you contact email@example.com then one of our support team will assist you and advise on why you're experiencing problems when using your mobile.