Hi, we're sorry to hear you feel that way. We're confident that our pricing is extremely competitive and we currently offer the best value in the marketplace for the features we provide.
All of our core features are available to both monthly and annual members, the only one feature that we currently reserve for our annual subscribers is the ability to enable auto-refresh, this has been implemented as the majority of customers do not require this option and, by limiting it's usage, we can ensure that customers using auto-refresh does not have cause any adverse effect on other members. We are constantly reviewing this and we may introduce auto-refresh to all Premium members in the future.
We appreciate that you may feel you do not use the tool enough, this is obviously dependant on personal preference and circumstance. This is why our customers can cancel at any time and the reason we also offer a 100% moneyback guarantee during your first 30 days.
Hi - we're really upset to hear that you've had issues using our mobile search. If you contact firstname.lastname@example.org then one of our support team will assist you and advise on why you're experiencing problems when using your mobile.