NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.71

4.7 Rating 928 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 928 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always support the niche sports retailers....especially when the online service is this good.”

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Posted 7 years ago

Hi Ryan Many thanks for your review. We always try and dispatch goods the same day if possible and any queries or questions please ask! :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“Great product, great service, fast delivery! Well done guys I'll be back for more!”

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Posted 7 years ago

Hi Ash, Many thanks for your review. We always try and dispatch goods the same day if possible. Welcome back anytime! :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“the speed of delivery, ease of ordering and quality of delivery - options and expectations well managed.”

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Posted 7 years ago

Hi Many thanks for your review. We always try and dispatch goods the same day if possible, make the website very user-friendly and be answer any questions. :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“The shipment has arrived well and is as advertised on the web!”

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Posted 7 years ago

Hi Many thanks for your review. We always try and dispatch goods the same day if possible. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“They answered all my questions and shipped all the way to NZ for me =)”

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Posted 7 years ago

Hi Jess, Many thanks for your review. We ship goods all over the world and any questions please ask :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“Kept me in the loop regarding delivery and stock changes on my order. Very competitive prices. Fast delivery.”

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Posted 7 years ago

Hi Many thanks for your review. We always try and dispatch goods the same day if possible and will always offer alternatives or upgrades if the products ordered are no longer available. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“Fabulous people to deal with. Very competitive prices. Kept me in the loop regarding delivery and stock. Perfect 5??”

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Posted 7 years ago

Hi Many thanks for your review. We always try and dispatch goods the same day if possible and if not will give you options if we can't supply straight away. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“I ordered 2 items (sweet rocker + astral rasslers.) Delivery was quick and despite an admin hiccup with the shoes (they had to be returned but that was fully covered by NS Watersports) I couldn't be happier with the customer service I received from Kevin in particular.”

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Posted 7 years ago

HI Tim, Many thanks for your review. We always try and dispatch goods the same day if possible and recifiy any mistakes ASAP Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“Purchased a Point 65 Tequila solo kayak, the 3 day delivery held up even though I ordered online on a Saturday. The kayak was delivered damage free and I now have a good stable kayak which I can easily lift and load into my MPV and go out on my own without struggling. I can't rate higher as I have no idea what the customer service is like should you ever have a problem.”

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Posted 7 years ago

“Ordered in the morning it was delivered the next day. Only improvement would be to include the tracking number of the item so I can double check when its gonna be delivered”

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Posted 7 years ago

Hi Many thanks for your review. We always try and dispatch goods the same day if possible, please email if you need the tracking number or if a large item (courier) this is sent automatically via text and email. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“Product despatched promptly and exactly as advertised. Very happy Fred”

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Posted 7 years ago

Hi Fred Many thanks for your review. We always try and dispatch goods the same day if possible. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“Ordered a genuine Windpaddle From NS Watersports, it is awesome, I tried a cheap chinese version of this and this knocks it into a cocked hat, NS didn't have the colour I wanted in stock but they got one and sent it to me within 6 days excellent service thank you!”

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Posted 7 years ago

Hi Richard Many thanks for your review. We always try and keep as many colour options in stock, but if not will advise and will get the goods to the customer ASAP :-) Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“Good service”

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Posted 7 years ago

Hi Raymond, Many thanks for your review. We always try and dispatch goods the same day if possible. Please let us know if we can be of any further assistance Best regards, Kevin

Posted 7 years ago

“The kayak wheels are sturdy, don't really fit my two man kayak as the V for the hull is quite acute. I need a much wider version, for my flatter hull, but I think I can make it work with bungees and it's a very good competitive price, so worth sticking with it..”

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Posted 7 years ago

“I am impressed. From the first phone call to delivery, everything was made easy - and competitively priced too. Thank you.”

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Posted 7 years ago

“The kayak I ordered turned out to be out of stock, but as a goodwill gesture I was given an alternative for the same price. Delivery was quick and communication was good.”

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Posted 7 years ago

“Great products and great customer service, thanks for all the assistance”

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Posted 7 years ago

“Easy to use website. Order came very quickly.”

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Posted 8 years ago

“Very gast. Thanks, recommended”

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Posted 8 years ago

“Quality products at great prices and superb service.”

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Posted 8 years ago

NS Watersports is rated 4.7 based on 928 reviews