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NS Watersports Reviews

4.7 Rating 928 Reviews
93 %
of reviewers recommend NS Watersports
4.7
Based on 928 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read NS Watersports Reviews
Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

Write Your review

Anonymous
Anonymous  // 01/01/2019
Quality products and superb service.
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Posted 8 years ago
the socks ace e bag was the wrong size my fault. The service was JUST THE BEST OF THE BEST. will look here again when next i need kit
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Posted 8 years ago
Kevin has been such a pleasure to deal with and so helpful that I ordered the kayak from him in England for shipping to France. I've had all my questions answered without sales pressure (which always puts me off buying) and the kayak and paddle we agreed on are perfect.
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Posted 8 years ago
5/5 Excellent customer service, product and fast delivery ! I have purchased a carbon white water paddle and a kayak drain plug (separate orders) from Northshore Watersports and the whole process on both occasions was seamless with confirmations and updates via email throughout. The UPS delivery for the paddle was missed twice (my own fault) and the Sales Team were in touch via a polite email with solutions for delivery; the delivery was successful 3rd time as I was in. I haven't experienced such a proactive service before, the NS Watersports Team obviously take great care in their service. I'd recommend them to anyone wanting a secure and fast purchase of water sports equipment. Many thanks!
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Posted 8 years ago
Product arrived very quickly and was exactly as described. Had confirmation email to say item had been dispatched on same day as ordered.
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Posted 8 years ago
I ordered with the need for kayak clothing at short notice, great service and delivery. Thank you
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Posted 8 years ago
So impressed with NS's fast service. I placed my order one day, and it arrived the next, to N Ireland!! That doesn't happen very often. Thank you.
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Posted 8 years ago
Simply excellent service 👍 Rapid delivery, and always most helpful on the phone.
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Posted 8 years ago
Customer service, prompt delivery.
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Posted 8 years ago
Thanks for your very quick and helpful response to my enquiries. I can't wait to get my new shoes!!
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Posted 8 years ago
Efficient smooth service
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Posted 8 years ago
very happy with my order, and very quick in service, always great service
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Posted 8 years ago
I bought a sm/med lime green Sweet helmet which sadly I had to return as it was too small. Unfortunately that was the last of the green ones, and the line was being discontinued. A couple of days after I'd returned the helmet for a refund, I received a phonemail. A med/large lime green helmet had been found while they were sorting out the back room, and would I like it. Not only am I very happy to have the helmet I wanted, but I was also hugely impressed that they took the time to remember, and to ring me. Ten out of ten I'd say.
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Posted 8 years ago
Arrived on time and as described
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Posted 8 years ago
After placing an order on a Sunday evening, i had a email off Kevin and he advised me that one of my items was out of shock in the colour i wanted however he had another colour or he can order my colour from the supplier and then get it delivered to me. I opted of the latter option. The item came in on the wednesday and was with me by Thursday. Outstanding customer service.
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Posted 8 years ago
fast and furious
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Posted 8 years ago
Good variety and friendly website.
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Posted 8 years ago
Stocks the products I was looking for, reasonable shipping cost to Israel.
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Posted 8 years ago
Quick delivery and excellent products
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Posted 8 years ago
speedy speedy delivery, always happy and informative answering queries on the phone
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Posted 8 years ago
NS Watersports is rated 4.7 based on 928 reviews