NS Watersports Reviews

Name: NS Watersports
Address: NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage, Stockton on Tees
Rating: 4.71

4.7 Rating 928 Reviews

93 %

of reviewers recommend NS Watersports

4.7

Based on 928 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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NS Watersports 5 star review on 16th February 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service. Item arrived the day after it was ordered, as was the replacement smaller size. Refund for the returned item was dealt with promptly.”

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Posted 10 months ago

Many thanks for shopping with us and for you review, we hope you shop with us again soon. Kind Regards Jess

Posted 8 months ago

“My husband was very happy with the kyak straps i bought for his birthday. They arived super quick. Great service.”

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Posted 10 months ago

Many thanks for shopping with us and for you review, we hope you shop with us again soon. Kind Regards Jess

Posted 8 months ago

“Ordered some Rock boots no problem exchanging. Seem good quality hopefully will last a few seasons.”

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Posted 10 months ago

Hi Gemma Many thanks for shopping with us and for you review, we hope you shop with us again soon. Kind Regards Jess

Posted 8 months ago

“Excellent product delivered in good time. Well packaged.”

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Posted 10 months ago

Hi Guy Many thanks for shopping with us and for you review, we hope you shop with us again soon. Kind Regards Jess

Posted 8 months ago

“Super quick service and an amazing price. What's not to like”

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Posted 10 months ago

Hi Rich Many thanks for your review, we hope you shop with us again in the near future. Kind Regards Jess

Posted 8 months ago

“Great bag, great price, prompt delivery”

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Posted 10 months ago

Many thanks for your order and review, hope you shop with us again soon Kind Regards Jess

Posted 8 months ago

“Super fast delivery and good customer support when I called to check on orders :)”

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Posted 10 months ago

HI Jay, Many thanks for the reveiw, always happy to help anyway we help, pleased everything arrived as expected. Best regards, Kevin

Posted 10 months ago

“Great xustomer service”

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Posted 11 months ago

Hi, Thanks for the review. Best regards Kevin

Posted 10 months ago

“Very efficient company excellent service throughout from purchase to delivery”

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Posted 11 months ago

HI Lesley, Thanks for the review, really pleased everything went as it should! Best regards, Kevin

Posted 10 months ago

“Ordered a new paddle, it arrived on time, packaged really well. Very happy with the teams service. Would recommend.”

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Posted 11 months ago

HI paul, Many thanks for your review and recommendation. Hope we can helpin the future. Best regards Kevin

Posted 10 months ago

“Bought some boots from these guys. More than happy with my purchase. Quick delivery, will use again 😁”

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Posted 11 months ago

Hi Many thanks for the review, hope we can help in the future. Best regards Kevin

Posted 11 months ago

“Great product rapid delivery”

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Posted 11 months ago

Hi Lee Many thanks for the review, really pleased you like the product and the delivery arrived as it should. Best regards Kevin

Posted 11 months ago

“First purchase from NS Watersports, pleased with price and product. Upon opening box there was an item missing. Emailed NSW who immediately contacted me, rectified the problem with replacement. Very impressed with Jess.”

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Posted 11 months ago

HI Gareth Many thanks for the review, and pleased we sorted out the problem with the visor. Hope we can help again in the future Best regards Kevin

Posted 11 months ago

“Recently bought dry cag from NS Watersports it’s the first time I’ve used this company, my order arrived in a couple of days of ordering Would certainly use them again”

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Posted 11 months ago

HI Many thanks for the review, Best regards Kevin

Posted 11 months ago

“Ordered online and the helmet arrived and fits perfectly.”

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Posted 11 months ago

HI Frances, Many thanks for the review Best regards Kevin

Posted 11 months ago

“I am very pleased with the quality and price of the purchases I made from NS Watersports, although the product delivery time was not as good as it could be. Standard Royal Mail delivery took 4 working days from when ordered. However 2 rival companies who I also ordered gear from both delivered within 1 working day by Royal Mail.”

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Posted 11 months ago

Hi Many thanks for the review and we always try and be as competitive as possible. I'm really sorry for the delay with RM, this is the only part of the process which is out of our control. I hope we can help again in the future. Best regards Kevin

Posted 11 months ago

“Bought (a new!) Peak Dry suit. Not tried it yet, but the old one served me well. Arrived promptly.”

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Posted 11 months ago

HI Martin, Many thanks for the review, Hope you like the drysuit. Best regards Kevin

Posted 11 months ago

“Excellent Bouyancy Aid and fleece shorts... Confusion over delivery but all good now... Communication was excellent from the team. We all realised the issues and it got sorted quickly. Excellent service I'd easily use again.... Regards and thanks in advance...”

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Posted 11 months ago

HI David, Many thanks for your order and review. Firstly, please accept my sincerest apoloiges for the service you have received from our delivery company, the goods should have been delivered to you on friday. I have never known a customer to be asked to pay for a redelivery, this should always come to us first being the account holder, and they should at least attempt to deliver 2 or 3 times. Please let me give them a call tomorrow (Monday) when I can find out what is going on with your delivery and get back to you ASAP. Once again, please accept my apologies for the hassle and inconvenience this has caused. Best regards Kevin

Posted 11 months ago

“Excellent quick service. Thanks”

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Posted 1 year ago

HI Ryan, Many thanks for your review, really appreciate it. Best regards Kevin

Posted 1 year ago

“Great service and communication, super quick delivery. Can’t wait to get out on my new board.”

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Posted 1 year ago

Hi Many thanks for the review, really pleased everything went as it should, Enjoy the board and let us know if we can help in the future. Best regards Kevin

Posted 1 year ago

NS Watersports is rated 4.7 based on 928 reviews